Paper by John Prpić : “New techniques leveraging IT-mediated crowds such as Crowdsensing, Situated Crowdsourcing, Spatial Crowdsourcing, and Wearables Crowdsourcing have now materially emerged. These techniques, here termed next generation Crowdsourcing, serve to extend Crowdsourcing efforts beyond the heretofore dominant desktop computing paradigm. Employing new configurations of hardware, software, and people, these techniques represent new forms of organization for IT-mediated crowds. However, it is not known how these new techniques change the processes and outcomes of IT-mediated crowds for Collective Intelligence purposes? The aim of this exploratory work is to begin to answer this question. The work ensues by outlining the relevant findings of the first generation Crowdsourcing paradigm, before reviewing the emerging literature pertaining to the new generation of Crowdsourcing techniques. Premised on this review, a collectively exhaustive and mutually exclusive typology is formed, organizing the next generation Crowdsourcing techniques along two salient dimensions common to all first generation Crowdsourcing techniques. As a result, this work situates the next generation Crowdsourcing techniques within the extant Crowdsourcing literature, and identifies new research avenues stemming directly from the analysis….(More)”
States’ using iwaspoisoned.com for outbreak alerts
Dan Flynn at Food Safety News: “The crowdsourcing site iwaspoisoned.com has collected thousands of reports of foodborne illnesses from individuals across the United States since 2009 and is expanding with a custom alert service for state health departments.
“There are now 26 states signed up, allowing government (health) officials and epidemiologists to receive real time, customized alerts for reported foodborne illness incidents,” said iwaspoisoned.com founder Patrick Quade.
Quade said he wanted to make iwaspoisoned.com data more accessible to health departments and experts in each state.
“This real time information provides a wider range of information data to help local agencies better manage food illness outbreaks,” he said. “It also supplements existing reporting channels and serves to corroborate their own reporting systems.”
The Florida Department of Health, Food and Waterborne Disease Program (FWDP) began receiving iwaspoisoned.com alerts beginning in December 2015.
“The FWDP has had an online complaint form for individuals to report food and waterborne illnesses,” a spokesman said. “However, the program has been looking for ways to expand their reach to ensure they are investigating all incidents. Partnering with iwaspoisoned.com was a logical choice for this expansion.”…
Quade established iwaspoisoned.com in New York City seven years ago to give people a place to report their experiences of being sickened by restaurant food. It gives such people a place to report the restaurants, locations, symptoms and other details and permits others to comment on the report….
The crowdsourcing site has played an increasing role in recent nationally known outbreaks, including those associated with Chipotle Mexican Grill in the last half of 2015. For example, CBS News in Los Angeles first reported on the Simi Valley, Calif., norovirus outbreak after noticing that about a dozen Chipotle customers had logged their illness reports on iwaspoisoned.com.
Eventually, health officials confirmed at least 234 norovirus illnesses associated with a Chipotle location in Simi Valley…(More)”
A new data viz tool shows what stories are being undercovered in countries around the world
“It’s a common lament: Though the Internet provides us access to a nearly unlimited number of sources for news, most of us rarely venture beyond the same few sources or topics. And as news consumption shifts to our phones, people are using even fewer sources: On average, consumers access 1.52 trusted news sources on their phones, according to the 2015 Reuters Digital News Report, which studied news consumption across several countries.
To try and diversify people’s perspectives on the news, Jigsaw — the techincubator, formerly known as Google Ideas, that’s run by Google’s parentcompany Alphabet — this week launched Unfiltered.News, an experimentalsite that uses Google News data to show users what topics are beingunderreported or are popular in regions around the world.
Unfiltered.News’ main data visualization shows which topics are most reported in countries around the world. A column on the right side of the page highlights stories that are being reported widely elsewhere in the world, but aren’t in the top 100 stories on Google News in the selected country. In the United States yesterday, five of the top 10 underreported topics, unsurprisingly, dealt with soccer. In China, Barack Obama was the most undercovered topic….(More)”
Crowdlaw and open data policy: A perfect match?
Stephen Larrick at Sunlight: “The open government community has long envisioned a future where all public policy is collaboratively drafted online and in the open — a future in which we (the people) don’t just have a say in who writes and votes on the rules that govern our society, but are empowered in a substantive way to participate, annotating or even crafting those rules ourselves. If that future seems far away, it’s because we’ve seen few successful instances of this approach in the United States. But an increasing amount of open and collaborative online approaches to drafting legislation — a set of practices the NYU GovLab and others have called “crowdlaw” — seem to have found their niche in open data policy.
This trend has taken hold at the local level, where multiple cities have employed crowdlaw techniques to draft or revise the regulations which establish and govern open data initiatives. But what explains this trend and the apparent connection between crowdlaw and the proactive release of government information online? Is it simply that both are “open government” practices? Or is there something more fundamental at play here?…
Since 2012, several high-profile U.S. cities have utilized collaborative tools such as Google Docs,GitHub, and Madison to open up the process of open data policymaking. The below chronology of notable instances of open data policy drafted using crowdlaw techniques gives the distinct impression of a good idea spreading in American cities:….
While many cities may not be ready to take their hands off of the wheel and trust the public to help engage in meaningful decisions about public policy, it’s encouraging to see some giving it a try when it comes to open data policy. Even for cities still feeling skeptical, this approach can be applied internally; it allows other departments impacted by changes that come about through an open data policy to weigh in, too. Cities can open up varying degrees of the process, retaining as much autonomy as they feel comfortable with. In the end, utilizing the crowdlaw process with open data legislation can increase its effectiveness and accountability by engaging the public directly — a win-win for governments and their citizens alike….(More)”
Responsible Data reflection stories
Responsible Data Forum: “Through the various Responsible Data Forum events over the past couple of years, we’ve heard many anecdotes of responsible data challenges faced by people or organizations. These include potentially harmful data management practices, situations where people have experienced gut feelings that there is potential for harm, or workarounds that people have created to avoid those situations.
But we feel that trading in these “war stories” isn’t the most useful way for us to learn from these experiences as acommunity. Instead, we have worked with our communities to build a set of Reflection Stories: a structured, well-researched knowledge base on the unforeseen challenges and (sometimes) negative consequences of usingtechnology and data for social change.
We hope that this can offer opportunities for reflection and learning, as well as helping to develop innovativestrategies for engaging with technology and data in new and responsible ways….
What we learned from the stories
New spaces, new challenges
Moving into new digital spaces is bringing new challenges, and social media is one such space where these challengesare proving very difficult to navigate. This seems to stem from a number of key points:
- organisations with low levels of technical literacy and experience in tech- or data-driven projects, deciding toengage suddenly with a certain tool or technology without realising what this entails. For some, this seems to stemfrom funders being more willing to support ‘innovative’ tech projects.
- organisations wishing to engage more with social media while not being aware of more nuanced understandingsof public/private spaces online, and how different communities engage with social media. (see story #2)
unpredictability and different levels of visibility: due to how privacy settings on Twitter are currently set, visibilityof users can be increased hugely by the actions of others – and once that happens, a user actually has very littleagency to change or reverse that. Sadly, being more visible on, for example, Twitter disproportionately affectswomen and minority groups in a negative way – so while ‘signal boosting’ to raise someone’s profile might be well-meant, the consequences are hard to predict, and almost impossible to reverse manually. (see story #4) - consent: related to the above point, “giving consent” can mean many different things when it comes to digitalspaces, especially if the person in question has little experience or understanding of using the technology inquestion (see stories #4 and #5).
Grey areas of responsible data
In almost all of the cases we looked at, very few decisions were concretely “right” or “wrong”. There are many, manygrey areas here, which need to be addressed on a case by case basis. In some cases, people involved really did thinkthrough their actions, and approached their problems thoughtfully and responsibly – but consequences they had notimagined, happened (see story #8).
Additionally, given the quickly moving nature of the space, challenges can arise that simply would not have beenpossible at the start.
….Despite the very varying settings of the stories collected, the shared mitigation strategies indicate that there areindeed a few key principles that can be kept in mind throughout the development of a new tech- or data-drivenproject.
The most stark of these – and one key aspect that is underlying many of these challenges – is a fundamental lack of technical literacy among advocacy organisations. This affects the way they interact with technical partners, the decisions they make around the project, the level to which they can have meaningful input, and more. Perhaps more crucially, it also affects the ability to know what to ask for help about – ie, to ‘know the unknowns’.
Building an organisation’s technical literacy might not mean being able to answer all technical questions in-house, but rather knowing what to ask and what to expect in an answer, from others. For advocacy organisations who don’t (yet)have this, it becomes all too easy to outsource not just the actual technical work but the contextual decisions too, which should be a collaborative process, benefiting from both sets of expertise.
There seems to be a lot of scope to expand this set of stories both in terms of collecting more from other advocacy organisations, and into other sectors, too. Ultimately, we hope that sharing our collective intelligence around lessonslearned from responsible data challenges faced in projects, will contribute to a greater understanding for all of us….Read all the stories here
Crowdsourcing On-street Parking Space Detection
Paper by Ruizhi Liao et al in: “As the number of vehicles continues to grow, parking spaces are at a premium in city streets. Additionally, due to the lack of knowledge about street parking spaces, heuristic circling the blocks not only costs drivers’ time and fuel, but also increases city congestion. In the wake of recent trend to build convenient, green and energy-efficient smart cities, we rethink common techniques adopted by high-profile smart parking systems, and present a user-engaged (crowdsourcing) and sonar-based prototype to identify urban on-street parking spaces. The prototype includes an ultrasonic sensor, a GPS receiver and associated Arduino micro-controllers. It is mounted on the passenger side of a car to measure the distance from the vehicle to the nearest roadside obstacle. Multiple road tests are conducted around Wheatley, Oxford to gather results and emulate the crowdsourcing approach. By extracting parked vehicles’ features from the collected trace, a supervised learning algorithm is developed to estimate roadside parking occupancy and spot illegal parking vehicles. A quantity estimation model is derived to calculate the required number of sensing units to cover urban streets. The estimation is quantitatively compared to a fixed sensing solution. The results show that the crowdsourcing way would need substantially fewer sensors compared to the fixed sensing system…(More)”
Crowdsourcing Site Works to Detect Spread of Zika
Suzanne Tracy at Scientific Computing Source: “Last month, the Flu Near You crowdsourcing tool expanded its data collection to include Zika, chikungunya and dengue symptoms, such as eye pain, yellow skin/eyes and joint/bone pain. Flu Near You is a free and anonymous Web site and mobile application that allows the public to report their health information by completing brief weekly surveys.
Created by epidemiologists at Harvard, Boston Children’s Hospital and The Skoll Global Threats Fund, the novel participatory disease surveillance tool is intended to complement existing surveillance systems by directly engaging the public in public health reporting. As such, it relies on voluntary participation from the general public, asking participants to take a few seconds each week to report whether they or their family members have been healthy or sick.
Using participant-reported symptoms, the site graphs and maps this information to provide local and national views of illness. Thousands of reports are analyzed and mapped to provide public health officials and researchers with real-time, anonymous information that could help prevent the next pandemic.
The survey, which launched in 2011, is conducted year-round for several reasons.
- First, it is possible for an influenza outbreak to occur outside of the traditional flu season. For instance, the first wave of pandemic H1N1 hit in the spring of 2009. The project wants to capture any emerging outbreak, should something similar occur again.
- Second, the project’s symptoms-based health forms allow it to monitor other diseases, such as the recently-added Zika, chikungunya and dengue, which may have different seasons than influenza….(More)
See also: http://flunearyou.org and video: Fight the flu. Save lives
Don’t know where to go when the volcano blows? Crowdsource it.
Anne Frances Johnson in ThrivingEarthExchange: “In the shadow of a rumbling volcano, Quito, Ecuador solicits just-in-time advice from the world’s disaster experts…
Cotopaxi’s last large-scale eruption was in 1877, and the volcano’s level of activity suggests another one is inevitable. In addition to spewing lava, a major eruption would melt Cotopaxi’s glaciers and send a large flow of material barreling down the mountain, posing an immediate risk to people and potentially causing rivers to overflow their banks. Some 120,000 people living in the valley beneath the volcano would have a mere 12 minutes to escape the lava’s path, and more than 325,000 other area residents would have only slightly more time to evacuate. An eruption could also create significant long-term challenges across a broad area, including dangerous air quality and disruptions to infrastructure, food systems and water supplies.
As danger looms, a city gets coaching from the crowd
Aware that the city was underprepared for a significant eruption, The Governance Lab, a program of the New York University Tandon School of Engineering, volunteered its time and expertise to help local officials accelerate preparation efforts. The GovLab, which helps governments and other institutions work collaboratively to solve problems, teamed up with Linq, the city’s innovation agency.
“We were very aware that this was a time-sensitive matter—we needed experts, and we needed them fast,” explained Dinorah Cantú-Pedraza, a human rights lawyer and Research Fellow at The GovLab who collaborated on the project. “So that’s why we decided to create online sessions focused on how innovations can solve specific problems facing the city.”…
GovLab’s “fail-fast, learn-by-doing” approach is crucial to its projects’ success in remaining responsive to the problems at hand. “That was a central element in how we worked with our partners and improved the approach as we went forward,” said Cantú-Pedraza.
To help translate the Cotopaxi crowdsourcing model for other circumstances, GovLab is working to build a network of innovators and experts that can be tapped on short notice to address problems as they emerge around the world. Although we can hope for the best in Quito and elsewhere, the reality is that we must plan for the worst…(More)
Revolutionizing Innovation: Users, Communities, and Open Innovation
Book edited by Dietmar Harhoff and Karim R. Lakhani: “The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered by the economist Eric von Hippel, counters the dominant paradigm, which cast the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of innovation. Since then, the study of user-driven innovation has continued and expanded, with further empirical exploration of a distributed model of innovation that includes communities and platforms in a variety of contexts and with the development of theory to explain the economic underpinnings of this still emerging paradigm. This volume provides a comprehensive and multidisciplinary view of the field of user and open innovation, reflecting advances in the field over the last several decades.
The contributors—including many colleagues of Eric von Hippel—offer both theoretical and empirical perspectives from such diverse fields as economics, the history of science and technology, law, management, and policy. The empirical contexts for their studies range from household goods to financial services. After discussing the fundamentals of user innovation, the contributors cover communities and innovation; legal aspects of user and community innovation; new roles for user innovators; user interactions with firms; and user innovation in practice, describing experiments, toolkits, and crowdsourcing, and crowdfunding…(More)”
Guidance for Developing a Local Digital Response Network
Guide by Jenny Phillips and Andrej Verity: “…Beyond the obvious desire to create the guidance document, we had three objectives when drafting:
- Cover the core aspect. Six pages of concrete questions, answers and suggestions are designed to help ensure that start-up activities are well informed.
- Keep it as simple and light as possible. We wanted something that an individual could quickly consume, yet find a valuable resource.
- Feed into larger projects. By creating something concrete, we hope that it would feed into larger initiatives like Heather Leason and Willow Brugh’s effort to build out a Digital Responders Handbook.
So, are you a passionate individual who wants to help harness local digitally-enabled volunteers or groups in response to emergencies? Would you like to become a central figure and coordinate these groups so that any response is more than the sum of all its parts? If this describes your desire and you answered the questions positively, then this guidance is for you! Create a local Digital Response Network. And, welcome to the world of digital humanitarian response…(More)”