Online Mingling: Supporting Ad Hoc, Private Conversations at Virtual Conferences


Paper by Jaeyoon Song, Christoph Riedl and Thomas W. Malone: “Even though many people have found today’s commonly used videoconferencing systems very useful, these systems do not provide support for one of the most important aspects of in-person meetings: the ad hoc, private conversations that happen before, after, and during the breaks of scheduled events—the proverbial hallway conversations. Here we describe our design of a simple system, called Minglr, which supports this kind of interaction by facilitating the efficient matching of conversational partners. We also describe a study of this system’s use at the ACM Collective Intelligence 2020 virtual conference. Analysis of our survey and system log data provides evidence for the usefulness of this capability, showing, for example, that 86% of people who used the system successfully at the conference thought that future virtual conferences should include a tool with similar functionality. We expect similar functionality to be incorporated in other videoconferencing systems and to be useful for many other kinds of business and social meetings, thus increasing the desirability and feasibility of many kinds of remote work and socializing…(More).” See also https://minglr.info/

The Open Innovation in Science research field: a collaborative conceptualisation approach


Paper by Susanne Beck et al: “Openness and collaboration in scientific research are attracting increasing attention from scholars and practitioners alike. However, a common understanding of these phenomena is hindered by disciplinary boundaries and disconnected research streams. We link dispersed knowledge on Open Innovation, Open Science, and related concepts such as Responsible Research and Innovation by proposing a unifying Open Innovation in Science (OIS) Research Framework. This framework captures the antecedents, contingencies, and consequences of open and collaborative practices along the entire process of generating and disseminating scientific insights and translating them into innovation. Moreover, it elucidates individual-, team-, organisation-, field-, and society‐level factors shaping OIS practices. To conceptualise the framework, we employed a collaborative approach involving 47 scholars from multiple disciplines, highlighting both tensions and commonalities between existing approaches. The OIS Research Framework thus serves as a basis for future research, informs policy discussions, and provides guidance to scientists and practitioners….(More)”.

Mapping the new era of digital activism


About: “Over the past seven months the team at the Change.org Foundation have been working from home to support campaigns created in response to COVID-19. During this unprecedented time in history, millions of people, more than ever before, used our platform to share their stories and fight for their communities.

The Pandemic Report 2020 is born out of the need to share those stories with the world. We assembled a cross-functional team within the Foundation to dig into our platform data. We spotted trends, followed patterns and learned from the analysis we collected from country teams.

This work started with the hypothesis that the Coronavirus pandemic may have started a new chapter in digital activism history.

The data points to a new era, with the pandemic acting as a catalyst for citizen engagement worldwide….(More)”.

Politics without Politicians


Nathan Heller at the New Yorker: “Imagine being a citizen of a diverse, wealthy, democratic nation filled with eager leaders. At least once a year—in autumn, say—it is your right and civic duty to go to the polls and vote. Imagine that, in your country, this act is held to be not just an important task but an essential one; the government was designed at every level on the premise of democratic choice. If nobody were to show up to vote on Election Day, the superstructure of the country would fall apart.

So you try to be responsible. You do your best to stay informed. When Election Day arrives, you make the choices that, as far as you can discern, are wisest for your nation. Then the results come with the morning news, and your heart sinks. In one race, the candidate you were most excited about, a reformer who promised to clean up a dysfunctional system, lost to the incumbent, who had an understanding with powerful organizations and ultra-wealthy donors. Another politician, whom you voted into office last time, has failed to deliver on her promises, instead making decisions in lockstep with her party and against the polls. She was reëlected, apparently with her party’s help. There is a notion, in your country, that the democratic structure guarantees a government by the people. And yet, when the votes are tallied, you feel that the process is set up to favor interests other than the people’s own.

What corrective routes are open? One might wish for pure direct democracy—no body of elected representatives, each citizen voting on every significant decision about policies, laws, and acts abroad. But this seems like a nightmare of majoritarian tyranny and procedural madness: How is anyone supposed to haggle about specifics and go through the dialogue that shapes constrained, durable laws? Another option is to focus on influencing the organizations and business interests that seem to shape political outcomes. But that approach, with its lobbyists making backroom deals, goes against the promise of democracy. Campaign-finance reform might clean up abuses. But it would do nothing to insure that a politician who ostensibly represents you will be receptive to hearing and acting on your thoughts….(More)”.

Scaling up Deliberation: Testing the Potential of Mini‐Publics to Enhance the Deliberative Capacity of Citizens


Paper by Jane Suiter, Lala Muradova, John Gastil and David M. Farrell: “This paper tests the possibility of embedding the benefits of minipublic deliberation within a wider voting public. We test whether a statement such as those derived from a Citizens’ Initiative Review (CIR) can influence voters who did not participate in the pre‐referendum minipublic deliberation. This experiment was implemented in advance of the 2018 Irish referendum on blasphemy, one of a series of social‐moral referendums following the recommendations of a deliberative assembly. This is the first application of a CIR‐style voting aid in a real world minipublic and referendum outside of the US and also the first application to what is principally a moral question. We found that survey respondents exposed to information about the minipublic and its findings significantly increased their policy knowledge. Further, exposing respondents to minipublic statements in favour and against the policy measure increased their empathy for the other side of the policy debate….(More)”.

Might social intelligence save Latin America from its governments in times of Covid-19?


Essay by Thamy Pogrebinschi: “…In such scenarios, it seems relevant to acknowledge the limits of the state to deal with huge and unpredictable challenges and thus the need to resort to civil society. State capacity cannot be built overnight, but social intelligence is an unlimited and permanently available resource. In recent years, digital technology has multiplied what has been long called social intelligence (Dewey) and is now more often known as collective intelligence (Lévy), the wisdom of crowds (Surowiecki), or democratic reason (Landemore).

Taken together, these concepts point to the most powerful tool available to governments facing hard problems and unprecedented challenges: the sourcing and sharing of knowledge, information, skills, resources, and data from citizens in order to address social and political problems.

The Covid-19 pandemic presents an opportunity to test the potential of social intelligence as fuel for processes of creative collaboration that may aid governments to reinvent themselves and prepare for the challenges that will remain after the virus is gone. By creative collaboration, I mean a range of forms of communication, action, and connection among citizens themselves, between citizens and civil society organizations (CSOs), and between the latter two and their governments, all with the common aim of addressing problems that affect all and that the state for various reasons cannot (satisfactorily) respond to alone.

While several Latin American countries have been stuck in the Covid-19 crisis with governments unable or unwilling to contain it or to reduce its damages, a substantial number of digital democratic innovations have been advanced by civil society in the past few months. These comprise institutions, processes, and mechanisms that rely on digital citizen participation as a means to address social and political problems – and, more recently, also problems of a humanitarian nature….

Between March 16 and July 1 of this year, at least 400 digital democratic innovations were created across 18 countries in Latin America with the specific aim of handling the Covid-19 crisis and mitigating its impact, according to recent data from the LATINNO project. These innovations are essentially mechanisms and processes in which citizens, with the aid of digital tools, are enabled to address social, political, and humanitarian problems related to the pandemic.

Citizens engage in and contribute to three levels of responses, which are based on information, connection, and action. About one-fourth of these digital democratic innovations clearly rely on crowdsourcing social intelligence.

The great majority of those digital innovations have been developed by CSOs. Around 75% of them have no government involvement at all, which is striking in a region known for implementing state-driven citizen participation as a result of the democratization processes that took place in the late 20th century. Civil society has stepped in in most countries, particularly where government responses were absent (Brazil and Nicaragua), slow (Mexico), insufficient due to lack of economic resources (Argentina) or infrastructure (Peru), or simply inefficient (Chile).

Based on these data from 18 Latin American countries, one can observe that digital democratic innovations address challenges posed by the Covid-19 outbreak in five main ways: first, generating verified information and reliable data; second, geolocating problems, needs, and demands; third, mobilizing resources, skills, and knowledge to address those problems, needs, and demands; fourth, connecting demand (individuals and organizations in need) and supply (individuals and organizations willing to provide whatever is needed); and fifth and finally, implementing and monitoring public policies and actions. In some countries, there is a sixth use that cuts across the other five: assisting vulnerable groups such as the elderly, women, children and youth, indigenous peoples, and Afro-descendants….(More)”

Designing Governance as Collective Intelligence


Paper by Hamed Khaledi: “This research models governance as a collective intelligence process, particularly as a collective design process. The outcome of this process is a solution to a problem. The solution can be a decision, a policy, a product, a financial plan, etc. The quality (value) of the outcome solution reflects the quality (performance) of the process. Using an analytical model, I identify five mediators (channels) through which, different factors and features can affect the quality of the outcome and thus the process. Based on this model, I propose an asymmetric response surface method that introduces factors to the experimental model considering their plausible effects.

As a proof of concept, I implemented a generic collective design process in a web application and measured the effects of several factors on its performance through online experiments. The results demonstrate the effectiveness of the proposed method. They also show that approval voting is significantly superior to plurality voting. Some studies assert that not the design process, but the designers drive the quality of the outcome. However, this study shows that the characteristics of the design process (e.g. voting schemes) as well as the designers (e.g. expertise and gender) can significantly affect the quality of the outcome. Hence, the outcome quality can be used as an indicator of the performance of the process. This enables us to evaluate and compare governance mechanisms objectively free from fairness criteria….(More)”.

Coronavirus Compels Congress to Modernize Communication Techniques


Congressional Management Foundation: “The Future of Citizen Engagement: Coronavirus, Congress, and Constituent Communications” explores how Members of Congress and their staff engaged with citizens while navigating the constraints posed by COVID-19, and offers examples of how Congress can substantively connect with constituents using modern technology against the backdrop of a global pandemic.

The report addresses the following questions:

  • How did congressional offices adapt their communications strategies to meet the immediate needs of their constituents during the onset of COVID-19?
  • What techniques did Members use to diversify their constituent outreach?
  • What methods of engagement is Congress using now, and likely to use in the future?

The findings are based on a survey of senior congressional staffers, comprising over 120 responses provided to CMF between May 26 and June 19, 2020. Additionally, CMF conducted 13 follow-up interviews with survey respondents who indicated they were willing to speak further about their office operations and constituent communications during COVID-19….(More)”.

When Mini-Publics and Maxi-Publics Coincide: Ireland’s National Debate on Abortion


Paper by David Farrell et al: “Ireland’s Citizens’ Assembly (CA) of 2016–18 was tasked with making recommendations on abortion. This paper shows that from the outset its members were in large part in favour of the liberalisation of abortion (though a fair proportion were undecided), that over the course of its deliberations the CA as a whole moved in a more liberal direction on the issue, but that its position was largely reflected in the subsequent referendum vote by the population as a whole….(More)”

Going Beyond the Smart City? Implementing Technopolitical Platforms for Urban Democracy in Madrid and Barcelona


Paper by Adrian Smith & Pedro Prieto Martín: “Digital platforms for urban democracy are analyzed in Madrid and Barcelona. These platforms permit citizens to debate urban issues with other citizens; to propose developments, plans, and policies for city authorities; and to influence how city budgets are spent. Contrasting with neoliberal assumptions about Smart Citizenship, the technopolitics discourse underpinning these developments recognizes that the technologies facilitating participation have themselves to be developed democratically. That is, technopolitical platforms are built and operate as open, commons-based processes for learning, reflection, and adaptation. These features prove vital to platform implementation consistent with aspirations for citizen engagement and activism….(More)”.