Astroturfing Is Bad But It's Not the Whole Problem

Curated on Posted on by Stefaan Verhulst

Beth Noveck at NextGov: “In November 2019, Securities and Exchange Commission Chairman Jay Clayton boasted that draft regulations requiring proxy advisors to run their recommendations past the companies they are evaluating before giving that advice to their clients received dozens of letters of support from ordinary Americans. But the letters he cited turned out to be fakes, sent by corporate advocacy groups and signed with the names of people who never saw the comments or who do not exist at all.

When interest groups manufacture the appearance that comments come from the “ordinary public,” it’s known as astroturfing. The practice is the subject of today’s House Committee on Financial Services Subcommittee on Oversight and Investigations hearing, entitled “Fake It till They Make It: How Bad Actors Use Astroturfing to Manipulate Regulators, Disenfranchise Consumers, and Subvert the Rulemaking Process.” 

Of course, commissioners who cherry-pick from among the public comments looking for the information to prove themselves right should be called out and it is tempting to use the occasion to embarrass those who do, especially when they are from the other party. But focusing on astroturfing distracts attention away from the more salient and urgent problem: the failure to obtain the best possible evidence by creating effective public participation opportunities in federal rulemaking. 

Thousands of federal regulations are enacted every year that touch every aspect of our lives, and under the 1946 Administrative Procedure Act, the public has a right to participate.

Participation in rulemaking advances both the legitimacy and the quality of regulations by enabling agencies—and the congressional committees that oversee them—to obtain information from a wider audience of stakeholders, interest groups, businesses, nonprofits, academics and interested individuals. Participation also provides a check on the rulemaking process, helping to ensure public scrutiny.

But the shift over the last two decades to a digital process, where people submit comments via regulations.gov has made commenting easier yet also inadvertently opened the floodgates to voluminous, duplicative and, yes, even “fake” comments, making it harder for agencies to extract the information needed to inform the rulemaking process.

Although many agencies receive only a handful of comments, some receive voluminous responses, thanks to this ease of digital commenting. In 2017, when the Federal Communications Commission sought to repeal an earlier Obama-era rule requiring internet service providers to observe net neutrality, the agency received 22 million comments in response. 

There is a remedy. Tools have evolved to make quick work of large data stores….(More)”. See also https://congress.crowd.law/

An Internet for the People: The Politics and Promise of craigslist

Curated on Posted on by Stefaan Verhulst

Book by Jessa Lingel: “Begun by Craig Newmark as an e-mail to some friends about cool events happening around San Francisco, craigslist is now the leading classifieds service on the planet. It is also a throwback to the early internet. The website has barely seen an upgrade since it launched in 1996. There are no banner ads. The company doesn’t profit off your data. An Internet for the People explores how people use craigslist to buy and sell, find work, and find love—and reveals why craigslist is becoming a lonely outpost in an increasingly corporatized web.

Drawing on interviews with craigslist insiders and ordinary users, Jessa Lingel looks at the site’s history and values, showing how it has mostly stayed the same while the web around it has become more commercial and far less open. She examines craigslist’s legal history, describing the company’s courtroom battles over issues of freedom of expression and data privacy, and explains the importance of locality in the social relationships fostered by the site. More than an online garage sale, job board, or dating site, craigslist holds vital lessons for the rest of the web. It is a website that values user privacy over profits, ease of use over slick design, and an ethos of the early web that might just hold the key to a more open, transparent, and democratic internet….(More)”.

Invited But Not Selected: The Perceptions of a Mini-Public by Randomly Invited – but not Selected – Citizens

Curated on Posted on by Stefaan Verhulst

Paper by Sophie Devillers, Julien Vrydagh, Didier Caluwaerts & Min Reuchamps: “Random sampling offers an equal chance to all citizens to be randomly invited to a deliberative mini-public. However, a large number of randomly invited citizens usually refuses to participate, which is why larger sample has to be drawn to obtain enough positive responses to compose the mini-public. Then, a second random sampling is operated among the people who accepted to participate, usually along quotas reflecting the population at large. This paper seeks to investigate those people who were randomly invited but finally not selected to participate the citizen panel “Make your Brussels Mobility”. On the first stage, 8000 residents of Brussels were randomly invited. Among them, 377 accepted to participate. On the second stage, 40 citizens were randomly selected to compose the panel. Our paper builds on a survey sent to the 336 citizens who were finally not selected to participate and studies their perceptions of the legitimacy of the citizen panel….(More)”.

Do you trust your fellow citizens more than your leaders?

Curated on Posted on by Stefaan Verhulst

Domhnall O’Sullivan at swissinfo.ch:” “Voting up to four times a year, as the Swiss do, is a nice democratic right, but it also means keeping up with a lot of topics.

Usually this means following the media, talking to family and friends, watching what political parties and campaigners are saying, and wading through information sent out by authorities before vote day.

Last week, in advance of the next national ballot on February 9, 21,000 voters in the town of Sion got something new in the post: an informational sheet, drafted by a group of 20 randomly selected locals, giving a citizen’s take on what’s at stake.

The document, written by the citizen panel over two weekends last November, is the first output of ‘demoscan’: a project aiming to spur participation in a country where turnout rates are low and electoral issues sometimes complex.

On the front side, the issue (a proposed increase in the building of social housing) is presented in eight key points, listed in order of perceived importance; on the back, there are three arguments for and three arguments against the proposal.

At first reading, it’s not clear how different or more digestible the information is compared with what’s sent out by federal authorities, aside from the fact that unlike in the government’s package, there is no recommendation on how to vote. (Official materials include the position of parliament and government on each issue).

Demoscan project leader Nenad Stojanović says however that the main added value is that the document presents a “filtering” and “prioritising” of information – ultimately giving an overview of the most pertinent points as seen through the eyes of 20 “normal” citizens.

He also reckons that the process was as important as the output.

By selecting the participants randomly and representatively, the project included social groups not normally involved in the political debate, he says. Four days of research and deliberation were like a “democracy school”, teaching them about the functioning of previously distant institutions….(More)”.

Hyperconnected, receptive and do-it-yourself city. An investigation into the European imaginary of crowdsourcing for urban governance

Curated on Posted on by Stefaan Verhulst

Paper by Chiara Certoma, Filippo Corsini and MarcoFrey: “This paper critically explores the construction and diffusion of the socio-technical imaginary of crowdsourcing for public governance in Europe via a quali-quantitative analysis of academic publications, research and innovation projects funded by the European Commission (EC) and local initiatives. Building upon the increasing narrative of digital social participation that describes crowdsourcing processes as short ways towards democratisation of public decision-making processes, our research describes the trends and threats associated with the “hyperconnected city” imaginary advanced by (part of) scholarly research and EC policy documents and projects.

We show how, while these last describe digital-supported participation processes as (at least potentially) able to bootstrap an open governance agenda, local urban initiatives suggest the need to question this technology-optimistic imaginary.

A critical analysis of crowdsourcing for public governance prototyped and piloted in some European cities makes it evident that at local level, alternative imaginaries are emerging. We describe them in this paper as the “receptive city” (often adopted by public institutions and administration), and the “do-it-yourself city” (referring to the critical perspective of (digital) social activists) imaginaries, both emerging from local-based experiences and debates; and clarify their convergence and divergence how these differs from the above-mentioned “hyperconnected city” imaginary prefigured by EC guidelines.

The conclusive section further expands the analysis prefiguring future research possibilities promises in terms of local experiences influencing the future internet for society and digital agenda for Europe….(More)”.

How does participating in a deliberative citizens panel on healthcare priority setting influence the views of participants?

Curated on Posted on by Stefaan Verhulst

Paper by Vivian Reckers-Droog et al: “A deliberative citizens panel was held to obtain insight into criteria considered relevant for healthcare priority setting in the Netherlands. Our aim was to examine whether and how panel participation influenced participants’ views on this topic. Participants (n = 24) deliberated on eight reimbursement cases in September and October, 2017. Using Q methodology, we identified three distinct viewpoints before (T0) and after (T1) panel participation. At T0, viewpoint 1 emphasised that access to healthcare is a right and that prioritisation should be based solely on patients’ needs. Viewpoint 2 acknowledged scarcity of resources and emphasised the importance of treatment-related health gains. Viewpoint 3 focused on helping those in need, favouring younger patients, patients with a family, and treating diseases that heavily burden the families of patients. At T1, viewpoint 1 had become less opposed to prioritisation and more considerate of costs. Viewpoint 2 supported out-of-pocket payments more strongly. A new viewpoint 3 emerged that emphasised the importance of cost-effectiveness and that prioritisation should consider patient characteristics, such as their age. Participants’ views partly remained stable, specifically regarding equal access and prioritisation based on need and health gains. Notable changes concerned increased support for prioritisation, consideration of costs, and cost-effectiveness. Further research into the effects of deliberative methods is required to better understand how they may contribute to the legitimacy of and public support for allocation decisions in healthcare….(More)”.

Incentive Competitions and the Challenge of Space Exploration

Curated on Posted on by Stefaan Verhulst

Article by Matthew S. Williams: “Bill Joy, the famed computer engineer who co-founded Sun Microsystems in 1982, once said, “No matter who you are, most of the smartest people work for someone else.” This has come to be known as “Joy’s Law” and is one of the inspirations for concepts such as “crowdsourcing”.

Increasingly, government agencies, research institutions, and private companies are looking to the power of the crowd to find solutions to problems. Challenges are created and prizes offered – that, in basic terms, is an “incentive competition.”

The basic idea of an incentive competition is pretty straightforward. When confronted with a particularly daunting problem, you appeal to the general public to provide possible solutions and offer a reward for the best one. Sounds simple, doesn’t it?

But in fact, this concept flies in the face of conventional problem-solving, which is for companies to recruit people with knowledge and expertise and solve all problems in-house. This kind of thinking underlies most of our government and business models, but has some significant limitations….

Another benefit to crowdsourcing is the way it takes advantage of the exponential growth in human population in the past few centuries. Between 1650 and 1800, the global population doubled, to reach about 1 billion. It took another one-hundred and twenty years (1927) before it doubled again to reach 2 billion.

However, it only took fifty-seven years for the population to double again and reach 4 billion (1974), and just fifteen more for it to reach 6 billion. As of 2020, the global population has reached 7.8 billion, and the growth trend is expected to continue for some time.

This growth has paralleled another trend, the rapid development of new ideas in science and technology. Between 1650 and 2020, humanity has experienced multiple technological revolutions, in what is a comparatively very short space of time….(More)”.

Are these the 20 top multi-stakeholder processes in 2020 to advance a digital ecosystem for the planet?

Curated on Posted on by Stefaan Verhulst

Paper by David Jensen, Karen Bakker and Christopher Reimer: “As outlined in our recent article, The promise and peril of a digital ecosystem for the planet, we propose that the ongoing digital revolution needs to be harnessed to drive a transformation towards global sustainability, environmental stewardship, and human well-being. Public, private and civil society actors must take deliberate action and collaborate to build a global digital ecosystem for the planet. A digital ecosystem that mobilizes hardware, software and digital infrastructures together with data analytics to generate dynamic, real-time insights that can power various structural transformations are needed to achieve collective sustainability.

The digital revolution must also be used to abolish extreme poverty and reduce inequalities that jeopardize social cohesion and stability. Often, these social inequalities are tied to and overlap with ecological challenges. Ultimately, then, we must do nothing less than direct the digital revolution for planet, people, prosperity and peace.

To achieve this goal, we must embed the vision of a fair digital ecosystem for the planet into all of the key multi-stakeholder processes that are currently unfolding. We aim to do this through two new articles on Medium: a companion article on Building a digital ecosystem for the planet: 20 substantive priorities for 2020, and this one. In the companion article, we identify three primary engagement tracks: system architecture, applications, and governance. Within these three tracks, we outline 20 priorities for the new decade. Building from these priorities, our focus for this article is to identify a preliminary list of the top 20 most important multi-stakeholder processes that we must engage and influence in 2020….(More).

Online Deliberation: Design, Research, and Practice.

Curated on Posted on by Stefaan Verhulst

Book edited by Todd Davis and Seeta Pena Gangadharan: “Can new technology enhance local, national, and global democracy? Online Deliberation is the first book that attempts to sample the full range of work on online deliberation, forging new connections between academic research, web designers, and practitioners.
Since the most exciting innovations in deliberation have occurred outside of traditional institutions, and those involved have often worked in relative isolation from each other, research conducted on this growing field has to this point neglected the full perspective of online participation. This volume, an essential read for those working at the crossroads of computer and social science, illuminates the collaborative world of deliberation by examining diverse clusters of Internet communities….(More)”.

Urban Poverty Alleviation Endeavor Through E-Warong Program: Smart City (Smart People) Concept Initiative in Yogyakarta

Curated on Posted on by Stefaan Verhulst

Paper by Djaka Marwasta and Farid Suprianto: “In the era of Industrial Revolution 4.0, technology became a factor that could contribute significantly to improving the quality of life and welfare of the people of a nation. Information and Communication Technology (ICT) penetration through Internet of Things (IoT), Big Data, and Artificial Intelligence (AI) which are disruptively, has led to fundamental advances in civilization. The expansion of Industrial Revolution 4.0 has also changed the pattern of government and citizen relations which has implications for the needs of policy governance and internal government transformation. One of them is a change in social welfare development policies, where government officials are required to be responsive to social dynamics that have consequences for increasing demands for public accountability and transparency.

This paper aims to elaborate on the e-Warong program as one of the breakthroughs to reduce poverty by utilizing digital technology. E-Warong (electronic mutual cooperation shop) is an Indonesian government program based on the empowerment of the poor Grass Root Innovation (GRI) with an approach to building group awareness in encouraging the independence of the poor to develop joint ventures through mutual cooperation with utilizing ICT advantages. This program is an implementation of the Smart City concept, especially Smart Economy, within the Sustainable Development Goals framework….(More)”.