book – Page 132 – The Living Library

The International Handbook Of Public Administration And Governance

Curated on April 14, 2015August 3, 2018 by Stefaan Verhulst

New book edited by Andrew Massey and Karen Johnston: “…Handbook explores key questions around the ways in which public administration and governance challenges can be addressed by governments in an increasingly globalized world. World-leading experts explore contemporary issues of government and governance, as well as the relationship between civil society and the political class. The insights offered will allow policy makers and officials to explore options for policy making in a new and informed way.

Adopting global perspectives of governance and public sector management, the Handbook includes scrutiny of current issues such as: public policy capacity, wicked policy problems, public sector reforms, the challenges of globalization and complexity management. Practitioners and scholars of public administration deliver a range of perspectives on the abiding wicked issues and challenges to delivering public services, and the way that delivery is structured. The Handbook uniquely provides international coverage of perspectives from Africa, Asia, North and South America, Europe and Australia.

Practitioners and scholars of public administration, public policy, public sector management and international relations will learn a great deal from this Handbook about the issues and structures of government and governance in an increasingly complex world. (Full table of contents)… (More).”

Big Data, Little Data, No Data

Curated on April 14, 2015November 20, 2018 by Stefaan Verhulst

New book by Christine L. Borgman: “Big Data” is on the covers of Science, Nature, the Economist, and Wired magazines, on the front pages of the Wall Street Journal and the New York Times. But despite the media hyperbole, as Christine Borgman points out in this examination of data and scholarly research, having the right data is usually better than having more data; little data can be just as valuable as big data. In many cases, there are no data—because relevant data don’t exist, cannot be found, or are not available. Moreover, data sharing is difficult, incentives to do so are minimal, and data practices vary widely across disciplines.

Borgman, an often-cited authority on scholarly communication, argues that data have no value or meaning in isolation; they exist within a knowledge infrastructure—an ecology of people, practices, technologies, institutions, material objects, and relationships. After laying out the premises of her investigation—six “provocations” meant to inspire discussion about the uses of data in scholarship—Borgman offers case studies of data practices in the sciences, the social sciences, and the humanities, and then considers the implications of her findings for scholarly practice and research policy. To manage and exploit data over the long term, Borgman argues, requires massive investment in knowledge infrastructures; at stake is the future of scholarship….(More)”

We, the government

Curated on March 31, 2015October 24, 2018 by Stefaan Verhulst

“Davied van Berlo has published a new book about the role of government in the network society. It has not yet been published in English but can be downloaded in Dutch at boek.ambtenaar20.nl.

The Civil Servant 2.0 book is available in English.”

About “We, the government”:

“The network society. Everybody’s talking about it, but what does it really mean? What effect does the networking age in society have on government? The public good is no longer just a government issue but a cocreation between government and society. However, what will this collaboration look like and will we be able to execute political goals in such a networked society?

In his third book Davied van Berlo, writer of Civil Servant 2.0 and Civil Servant 2.0 beta, explores the role of government in the network society. “We, the government” gives a new perspective on the working of government and offers civil servants and public officials a hand in shaping their new role in society.”…

Davied has used parts of his new book in the presentation he gave to the Dutch chapter of the Internet Society, see the video. Below the video an english version of the Prezi is available….(More)”

Modeling Mobility with Open Data

Curated on March 27, 2015August 3, 2018 by Stefaan Verhulst

Book edited by Behrisch, Michael, and Weber, Melanie: “This contributed volume contains the conference proceedings of the Simulation of Urban Mobility (SUMO) conference 2014, Berlin. The included research papers cover a wide range of topics in traffic planning and simulation, including open data, vehicular communication, e-mobility, urban mobility, multimodal traffic as well as usage approaches. The target audience primarily comprises researchers and experts in the field, but the book may also be beneficial for graduate students.

Information transparency of public administrations. The right of the people to know and the duty to disseminate public information actively

Curated on March 22, 2015August 3, 2018 by Stefaan Verhulst

New book by Miguel Angel Blanes Climent:”El presente trabajo de investigación analiza la situación legal y judicial existente en las principales democracias del mundo y en el ámbito de Naciones Unidas, Consejo de Europa y Unión Europea. Se trata, por tanto, de una poderosa herramienta para saber quién, cómo, cuándo, dónde y a qué tipo de información financiada con fondos públicos se puede acceder por parte de los ciudadanos. Y lo que es más importante: qué recursos administrativos y judiciales se pueden presentar cuando la información no es facilitada y cuáles son sus consecuencias disciplinarias, patrimoniales y penales. El trabajo examina con detalle la nueva Ley 19/2013, de 9 de diciembre, de transparencia, acceso a la información pública y buen gobierno, así como la normativa autonómica existente en la materia.
Es objeto de especial estudio el acceso a la información sensible: adjudicatarios y coste final de los contratos públicos; datos urbanísticos y medioambientales; presupuesto y cuentas públicas; sueldos, dietas y viajes de los cargos electos y funcionarios; financiación de partidos políticos, sindicatos y organizaciones empresariales; listas de espera sanitarias y de vivienda; beneficiarios de subvenciones; publicidad institucional; los servicios públicos de interés general prestados por entidades privadas -telecomunicaciones, electricidad, gas, servicios postales- y los concesionarios de servicios públicos -agua, residuos, transporte, sanidad- etc.
La información que se resiste a ser publicada es toda aquella que permite a los ciudadanos controlar la gestión de los asuntos públicos, exigir la rendición de cuentas y denunciar casos de despilfarro o corrupción. El autor acuña el lema: «la transparencia es como la sinceridad: se exige la ajena y se limita la propia».” …(More)

Turning Government Data into Better Public Service

Curated on March 21, 2015May 29, 2019 by Stefaan Verhulst

OMB Blog: “Every day, millions of people use their laptops, phones, and tablets to check the status of their tax refund, get the latest forecast from the National Weather Service, book a campsite at one of our national parks, and much more. There were more than 1.3 billion visits to websites across the Federal Government in just the past 90 days.

Today, during Sunshine Week when we celebrate openness and transparency in government, we are pleased to release the Digital Analytics Dashboard, a new window into the way people access the government online. For the first time, you can see how many people are using a Federal Government website, which pages are most popular, and which devices, browsers, and operating systems people are using. We’ll use the data from the Digital Analytics Program to focus our digital service teams on the services that matter most to the American people, and analyze how much progress we are making. The Dashboard will help government agencies understand how people find, access, and use government services online to better serve the public – all while protecting privacy. The program does not track individuals. It anonymizes the IP addresses of all visitors and then uses the resulting information in the aggregate….(More)

Gamification harnesses the power of games to motivate

Curated on March 19, 2015June 30, 2019 by Stefaan Verhulst

Kevin Werbach at the Conversation: “Walk through any public area and you’ll see people glued to their phones, playing mobile games like Game of War and Candy Crush Saga. They aren’t alone. 59% of Americans play video games, and contrary to stereotypes, 48% of gamers are women. The US$100 billion video game industry is among the least-appreciated business phenomena in the world today.

But this isn’t an article about video games. It’s about where innovative organizations are applying the techniques that make those games so powerfully engaging: everywhere else.

Gamification is the perhaps-unfortunate name for the growing practice of applying structural elements, design patterns, and psychological insights from game design to business, education, health, marketing, crowdsourcing and other fields. Over the past four years, gamification has gone through a cycle of (over-)hype and (overblown) disappointment common for technological trends. Yet if you look carefully, you’ll see it everywhere.

Tapping into pieces of games

Gamification involves two primary mechanisms. The first is to take design structures from games, such as levels, achievements, points, and leaderboards — in my book, For the Win, my co-author and I label them “game elements” — and incorporate them into activities. The second, more subtle but ultimately more effective, is to mine the rich vein of design techniques that game designers have developed over many years. Good games pull you in and carry you through a journey that remains engaging, using an evolving balance of challenges and a stream of well crafted, actionable feedback.

Many enterprises now use tools built on top of Salesforce.com’s customer relationship management platform to motivate employees through competitions, points and leaderboards. Online learning platforms such as Khan Academy commonly challenge students to “level up” by sprinkling game elements throughout the process. Even games are now gamified: Microsoft’s Xbox One and Sony’s PS4 consoles offer a meta-layer of achievements and trophies to promote greater game-play.

The differences between a gamified system that incorporates good design principles and one that doesn’t aren’t always obvious on the surface. They show up in the results.

Duolingo is an online language-learning app. It’s pervasively and thoughtfully gamified: points, levels, achievements, bonuses for “streaks,” visual progression indicators, even a virtual currency with various ways to spend it. The well integrated gamification is a major differentiator for Duolingo, which happens to be the most successful tool of its kind. With over 60 million registered users, it teaches languages to more people than the entire US public school system.

Most of the initial high-profile cases of gamification were for marketing: for example, USA Network ramped up its engagement numbers with web-based gamified challenges for fans of its shows, and Samsung gave points and badges for learning about its products.

Soon it became clear that other applications were equally promising. Today, organizations are using gamification to enhance employee performance, promote health and wellness activities, improve retention in online learning, help kids with cancer endure their treatment regimen, and teach people how to code, to name just a few examples. Gamification has potential anywhere that motivation is an important element of success.

Gamification works because our responses to games are deeply hard-wired into our psychology. Game design techniques can activate our innate desires to recognize patterns, solve puzzles, master challenges, collaborate with others, and be in the drivers’ seat when experiencing the world around us. They can also create a safe space for experimentation and learning. After all, why not try something new when you know that even if you fail, you’ll get another life?…(More)

Civic Media Project

Curated on March 10, 2015August 3, 2018 by Stefaan Verhulst

Site and Book edited by Eric Gordon and Paul Mihailidis: “Civic life is comprised of the attention and actions an individual devotes to a common good. Participating in a human rights rally, creating and sharing a video online about unfair labor practices, connecting with neighbors after a natural disaster: these are all civic actions wherein the actor seeks to benefit a perceived common good. But where and how civic life takes place, is an open question. The lines between the private and the public, the self-interested and the civic are blurring as digital cultures transform means and patterns of communication around the world.

As the definition of civic life is in flux, there is urgency in defining and questioning the mediated practices that compose it. Civic media are the mediated practices of designing, building, implementing or using digital tools to intervene in or participate in civic life. The Civic Media Project (CMP) is a collection of short case studies from scholars and practitioners from all over the world that range from the descriptive to the analytical, from the single tool to the national program, from the enthusiastic to the critical. What binds them together is not a particular technology or domain (i.e. government or social movements), but rather the intentionality of achieving a common good. Each of the case studies collected in this project reflects the practices associated with the intentional effort of one or many individuals to benefit or disrupt a community or institution outside of one’s intimate and professional spheres.

As the examples of civic media continue to grow every day, the Civic Media Project is intended as a living resource. New cases will be added on a regular basis after they have gone through an editorial process. Most importantly, the CMP is meant to be a place for conversation and debate about what counts as civic, what makes a citizen, what practices are novel, and what are the political, social and cultural implications of the integration of technology into civic lives.

How to Use the Site

Case studies are divided into four sections: Play + Creativity, Systems + Design, Learning + Engagement, and Community + Action. Each section contains about 25 case studies that address the themes of the section. But there is considerable crossover and thematic overlap between sections as well. For those adventurous readers, the Tag Cloud provides a more granular entry point to the material and a more diverse set of connections.

We have also developed a curriculum that provides some suggestions for educators interested in using the Civic Media Project and other resources to explore the conceptual and practical implications of civic media examples.

One of the most valuable elements of this project is the dialogue about the case studies. We have asked all of the project’s contributors to write in-depth reviews of others’ contributions, and we also invite all readers to comment on cases and reviews. Do not be intimidated by the long “featured comments” in the Disqus section—these formal reviews should be understood as part of the critical commentary that makes each of these cases come alive through discussion and debate.

The Book

Civic Media: Technology, Design, Practice is forthcoming from MIT Press and will serve as the print book companion to the Civic Media Project. The book identifies the emerging field of Civic Media by brining together leading scholars and practitioners from a diversity of disciplines to shape theory, identify problems and articulate opportunities. The book includes 19 chapters (and 25 case studies) from fields as diverse as philosophy, communications, education, sociology, media studies, art, policy and philanthropy, and attempts to find common language and common purpose through the investigation of civic media….(More)”

Reclaiming Accountability: Transparency, Executive Power, and the U.S. Constitution

Curated on March 2, 2015August 3, 2018 by Stefaan Verhulst

New book by Heidi Kitrosser: “Americans tend to believe in government that is transparent and accountable. Those who govern us work for us, and therefore they must also answer to us. But how do we reconcile calls for greater accountability with the competing need for secrecy, especially in matters of national security? Those two imperatives are usually taken to be antithetical, but Heidi Kitrosser argues convincingly that this is not the case—and that our concern ought to lie not with secrecy, but with the sort of unchecked secrecy that can result from “presidentialism,” or constitutional arguments for broad executive control of information.
In Reclaiming Accountability, Kitrosser traces presidentialism from its start as part of a decades-old legal movement through its appearance during the Bush and Obama administrations, demonstrating its effects on secrecy throughout. Taking readers through the key presidentialist arguments—including “supremacy” and “unitary executive theory”—she explains how these arguments misread the Constitution in a way that is profoundly at odds with democratic principles. Kitrosser’s own reading offers a powerful corrective, showing how the Constitution provides myriad tools, including the power of Congress and the courts to enforce checks on presidential power, through which we could reclaim government accountability….(More)”