The Promise of Access: Technology, Inequality, and the Political Economy of Hope

Curated on Posted on by Stefaan Verhulst

Book by Daniel Greene: “Why simple technological solutions to complex social issues continue to appeal to politicians and professionals who should (and often do) know better.

Why do we keep trying to solve poverty with technology? What makes us feel that we need to learn to code—or else? In The Promise of Access, Daniel Greene argues that the problem of poverty became a problem of technology in order to manage the contradictions of a changing economy. Greene shows how the digital divide emerged as a policy problem and why simple technological solutions to complex social issues continue to appeal to politicians and professionals who should (and often do) know better.

Greene shows why it is so hard to get rid of the idea—which he terms the access doctrine—that the problem of poverty can be solved with the right tools and the right skills. This way of thinking is so ingrained that is adopted by organizations that fight poverty—which often refashion themselves to resemble technology startups. Drawing on years of fieldwork, Greene explores how this plays out in the real world, examining organizational change in technology startups, public libraries, and a charter school in Washington, DC. He finds that as the libraries and school pursue technological solutions, they win praise and funding but also marginalize and alienate the populations they serve. Greene calls for new political alliances that can change the terms on which we understand technology and fight poverty….(More)”

Sustainable Cities: Big Data, Artificial Intelligence and the Rise of Green, “Cy-phy” Cities

Curated on Posted on by Stefaan Verhulst

Book by Claudio Scardovi: “Global cities are facing an almost unprecedented challenge of change. As they re-emerge from the Covid 19 pandemic and get ready to face climate change and other, potentially existential threats, they need to look for new ways to support wealth and wellbeing creation – leveraging Big Data and AI and suing them into their physical reality and to become greener, more inclusive and resilient, hence sustainable.This book describes how new digital technologies could be used to design digital and physical twins of cities that are able to feed into each other to optimize their working and ability to create new wealth and wellbeing. The book also describes how to increase cities’ social and economic resilience during crisis time and addressing their almost fatal weaknesses – as it became all too obvious during the recent COVID 19 crisis. Also, the book presents a framework for a critical discussion of the concept of “smart-city”, suggesting its development into a “cyber” and “meta” one – meaning, not only digital systems can allow physical ones (e.g. cities, citizens, households and companies) to become “smarter”, but also the vice versa is true, as off line data and real life behaviours can support the optimization and development of virtual brains as a sum of big data and artificial intelligence apps all sitting “over the cloud”.

An analysis of the fundamental dynamics of this emerging “info-telligence” economy, and of the potential role of big digital players like Amazon, Google and Facebook is then paving the way to discuss a few strategic forays on how traditional sectors such as financial services, real estate, TMT or health could also evolve, leveraging Big Data and AI in a cyber-physical integrated setting. Finally, a number of thought provoking use cases that could be designed around individuals, and to improve the success and the resilience of households and companies living and working in urban areas are discussed, as an example of one of the most exciting future markets to come: the one of global, sustainable cities…(More)”.

When Citizens Decide by Themselves – An Introduction to Direct Democracy

Curated on Posted on by Stefaan Verhulst

Open Access book by Thomas Benedikter: “Direct democracy, a relatively simple set of referendum rights and institutions, not only derives from fundamental political rights enshrined in international law and most Constitutions, but is the necessary complement to representative democracy. It is the second pillar of a modern representative democracy. The book offers a broad perspective on the most important facets of direct democracy, starting from the basic intentions of referendum rights, their design, qualities, performance, players and effects on politics. In a straightforward approach the book explains why referendum and initiative based on citizen-friendly regulations should be an indispensable part of any democracy around the world in the 21st century….(More)”.

Mine!: How the Hidden Rules of Ownership Control Our Lives

Curated on Posted on by Stefaan Verhulst

Book by Michael Heller and James Salzman: “A hidden set of rules governs who owns what–explaining everything from whether you can recline your airplane seat to why HBO lets you borrow a password illegally–and in this lively and entertaining guide, two acclaimed law professors reveal how things become “mine.”

“Mine” is one of the first words babies learn. By the time we grow up, the idea of ownership seems natural, whether buying a cup of coffee or a house. But who controls the space behind your airplane seat: you reclining or the squished laptop user behind? Why is plagiarism wrong, but it’s okay to knock-off a recipe or a dress design? And after a snowstorm, why does a chair in the street hold your parking space in Chicago, but in New York you lose the space and the chair?

Mine! explains these puzzles and many more. Surprisingly, there are just six simple stories that everyone uses to claim everything. Owners choose the story that steers us to do what they want. But we can always pick a different story. This is true not just for airplane seats, but also for battles over digital privacy, climate change, and wealth inequality. As Michael Heller and James Salzman show–in the spirited style of Freakonomics, Nudge, and Predictably Irrational–ownership is always up for grabs.

With stories that are eye-opening, mind-bending, and sometimes infuriating, Mine! reveals the rules of ownership that secretly control our lives….(More)”.

Noise: A Flaw in Human Judgment

Curated on Posted on by Stefaan Verhulst

Book by Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein: “Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.
 
In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions….(More)”.

Framers: Human Advantage in an Age of Technology and Turmoil

Curated on Posted on by Stefaan Verhulst

Book by Kenneth Cukier, Viktor Mayer-Schönberger and, Francis de Véricourt: “The essential tool that will enable humanity to find the best way through a forest of looming problems is defined in Framers by internationally renowned authors Kenneth Cukier, Viktor Mayer-Schönberger and Francis de Véricourt. From pandemics to populism, AI to ISIS, wealth inequity to climate change, humanity faces unprecedented challenges that threaten our very existence.
 
To frame is to make a mental model that enables us to see patterns, predict how things will unfold, and make sense of new situations. Frames guide the decisions we make and the results we attain. People have long focused on traits like memory and reasoning leaving framing all but ignored. But with computers becoming better at some of those cognitive tasks, framing stands out as a critical function—and only humans can do it. This book is the first guide to mastering this innate human ability.
 
Illustrating their case with compelling examples and the latest research, authors Cukier, Mayer-Schönberger and de Véricourt examine:
 
·       Why advice to “think outside the box” is useless.
·       How Spotify beat Apple by reframing music as an experience.
·       What the historic 1976 Israeli commando raid on Entebbe that rescued over 100 hostages can tell us about how to frame.
·       How the #MeToo twitter hashtag reframed the perception of sexual assault.
·       The disaster of framing Covid-19 as equivalent to seasonal flu, and how framing it akin to SARS delivered New Zealand from the pandemic.
 
Framers shows how framing is not just a way to improve how we make decisions in the era of algorithms—but why it will be a matter of survival for humanity in a time of societal upheaval and machine prosperity….(More)”.

The Techlash and Tech Crisis Communication

Curated on Posted on by Stefaan Verhulst

Book by Nirit Weiss-Blatt: “This book provides an in-depth analysis of the evolution of tech journalism. The emerging tech-backlash is a story of pendulum swings: We are currently in tech-dystopianism after a long period spent in tech-utopianism. Tech companies were used to ‘cheerleading’ coverage of product launches. This long tech-press honeymoon ended, and was replaced by a new era of mounting criticism focused on tech’s negative impact on society. When and why did tech coverage shift? How did tech companies respond to the rise of tech criticism?

The book depicts three main eras: Pre-Techlash, Techlash, and Post-Techlash. The reader is taken on a journey from computer magazines, through tech blogs to the upsurge of tech investigative reporting. It illuminates the profound changes in the power dynamics between the media and the tech giants it covers.

The interplay between tech journalism and tech PR was underexplored. Through analyses of both tech media and the corporates’ crisis responses, this book examines the roots and characteristics of the Techlash, and provides explanations to ‘How did we get here?’. Insightful observations by tech journalists and tech public relations professionals are added to the research data, and together – they tell the story of the TECHLASH. It includes theoretical and practical implications for both tech enthusiasts and critics….(More)”.

The Nature of Truth

Curated on Posted on by Stefaan Verhulst

Book edited by Michael P. Lynch, Jeremy Wyatt, Junyeol Kim and Nathan Kellen: “The question “What is truth?” is so philosophical that it can seem rhetorical. Yet truth matters, especially in a “post-truth” society in which lies are tolerated and facts are ignored. If we want to understand why truth matters, we first need to understand what it is. The Nature of Truth offers the definitive collection of classic and contemporary essays on analytic theories of truth. This second edition has been extensively revised and updated, incorporating both historically central readings on truth’s nature as well as up-to-the-moment contemporary essays. Seventeen new chapters reflect the current trajectory of research on truth.

Highlights include new essays by Ruth Millikan and Gila Sher on correspondence theories; a new essay on Peirce’s theory by Cheryl Misak; seven new essays on deflationism, laying out both theories and critiques; a new essay by Jamin Asay on primitivist theories; and a new defense by Kevin Scharp of his replacement theory, coupled with a probing critique of replacement theories by Alexis Burgess. Classic essays include selections by J. L. Austin, Donald Davidson, William James, W. V. O. Quine, and Alfred Tarski….(More)”.

The Data Shake: Opportunities and Obstacles for Urban Policy Making

Curated on Posted on by Stefaan Verhulst

Book edited by Grazia Concilio, Paola Pucci, Lieven Raes and Geert Mareels: “This open access book represents one of the key milestones of PoliVisu, an H2020 research and innovation project funded by the European Commission under the call “Policy-development in the age of big data: data-driven policy-making, policy-modelling and policy-implementation”.

It investigates the operative and organizational implications related to the use of the growing amount of available data on policy making processes, highlighting the experimental dimension of policy making that, thanks to data, proves to be more and more exploitable towards more effective and sustainable decisions.

The first section of the book introduces the key questions highlighted by the PoliVisu project, which still represent operational and strategic challenges in the exploitation of data potentials in urban policy making. The second section explores how data and data visualisations can assume different roles in the different stages of a policy cycle and profoundly transform policy making….(More)”.

The Flip Side of Free: Understanding the Economics of the Internet

Curated on Posted on by Stefaan Verhulst

Book by Michael Kende: “The upside of the Internet is free Wi-Fi at Starbucks, Facetime over long distances, and nearly unlimited data for downloading or streaming. The downside is that our data goes to companies that use it to make money, our financial information is exposed to hackers, and the market power of technology companies continues to increase. In The Flip Side of Free, Michael Kende shows that free Internet comes at a price. We’re beginning to realize this. Our all-purpose techno-caveat is “I love my smart speaker,” but is it really tracking everything I do? listening to everything I say?

Kende explains the unique economics of the Internet and the paradoxes that result. The most valuable companies in the world are now Internet companies, built on data often exchanged for free content and services. Many users know the impact of this trade-off on privacy but continue to use the services anyway. Moreover, although the Internet lowers barriers for companies to enter markets, it is hard to compete with the largest providers. We complain about companies having too much data, but developing countries without widespread Internet usage may suffer from the reverse: not enough data collection for the development of advanced services—which leads to a worsening data divide between developed and developing countries.

What’s the future of free? Data is the price of free service, and the new currency of the Internet age. There’s nothing necessarily wrong with free, Kende says, as long as we anticipate and try to mitigate what’s on the flip side…(More)”.