Public understanding and perceptions of data practices: a review of existing research

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Report by Helen Kennedy, Susan Oman, Mark Taylor, Jo Bates & Robin Steedman: “The ubiquitous collection and use of digital data is said to have wide-ranging effects. As these practices expand, interest in how the public perceives them has begun to grow. Understanding public views of data
practices is considered to be important, to ensure that data works ‘for people and society’ (the mission of the Ada Lovelace Institute) and is ‘a force for good’ (an aim of the government Centre for Data Ethics and
Innovation)

To improve understanding of public views of data practices, we conducted a review of original empirical research into public perceptions of, attitudes toward and feelings about data practices. We use the term ‘data practices’ to refer to the systematic collection, analysis and sharing of data and the outcomes of these processes. The data at the centre of such practices is often personal data, and related research often focuses on this data. Our review also covered related phenomena such as AI and facial recognition.

We carried out a systematic search of online academic research databases and a manual search, that began with literature with which we were already familiar, and then snowballed out. Our review covered a broad
range of academic disciplines and grey literature – that is, literature produced by independent, civil society, third sector, governmental or commercial organisations or by academics for non-academic audiences. It focused on the past five years. We excluded a) literature about children’s understandings and perceptions of data practices because this is a specialist area beyond our remit, and b) literature focused on the health domain because high quality syntheses of literature focusing on this domain already exist. The grey literature we reviewed focused on the UK, whereas academic literature was international….(More)”.

Data4Covid19

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The GovLab: “Three months ago, COVID-19 brought much of the world to a halt. Faced with the unprecedented challenges brought by the virus, The GovLab put forth a Call for Action to develop the responsible data infrastructure needed to address the pandemic and other dynamic threats. With our partners, we initiated several projects to achieve the goals outlined in the call.

Today we are launching a new hub for The GovLab’s #Data4COVID19 efforts at data4covid19.org. This site brings together our efforts to implement the Call for Action including developing a governance framework, building capacity, establishing data stewardship and a network of data stewards, and engaging people.

You can also use the site to share your updates and efforts with The GovLab team or subscribe to our newsletter to stay informed….(More)’.

Are Citizens’ Assemblies the Answer to the Climate Crisis?

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Judy Dempsey’s Strategic Europe: “Mathilde Bouyé associate at the Climate Program Of The World Resources Institute: “…the impact of citizens’ deliberation depends on the link to decisionmaking, which varies with each country’s democratic culture. The UK climate assembly informed powerful parliamentary committees, while the French government created a precedent by committing to send the Citizens’ Convention on Climate’s proposals for adoption “without any filter….”

Jan Eichhorn,  Research Director Of D|Part and Senior Lecturer in Social Policy at The University Of Edinburgh: “The climate crisis is so complex that no single action can be the answer to it. However, because of the complexity, formats that can connect otherwise distant actors meaningfully can play a very helpful role. Citizens’ assemblies fit that bill.

If well designed, such assemblies connect expertise with life realities, broaden the horizon of policymakers on what publics may be willing or even excited to consider, and enable publics to learn about options they did not know about. Rather than stoking divisions between people and businesses or between activists and state officials, they can foster common ground and create shared purpose, which is needed to combat comprehensive challenges like the climate crisis….”

Tim Hughes, Director of Involve: “…they are only one way in which people can be—and need to be—involved in decisionmaking. Underpinning citizens’ assemblies are the principles of participation—people being involved in the decisions that affect their lives—and deliberation—people sharing and testing ideas through inclusive and respectful conversations.

It is these principles that we need to build into decisionmaking at all levels of society in order to develop the ideas, energy, and ownership to answer the crisis.”

Mariann Őry,  Head Of The Foreign Desk And Senior Editor At Magyar Hírlap: “Citizens’ initiatives have proven to be effective in reaching a number of goals, but the pressure they can put on stakeholders is not always enough.

It’s not even the most reliable political force: remember that the enthusiasm and momentum of the climate protests has basically vanished since the start of the coronavirus crisis, as if people simply lost interest—though this is surely not the case. A difference can be made on the level of political leaders and, very importantly, on the level of the biggest actors of industry….(More)”.

Experts Predict More Digital Innovation by 2030 Aimed at Enhancing Democracy

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Emily A. Vogels, Lee Rainie and Janna Anderson at Pew Research: “A large share of experts and analysts worry that people’s technology use will mostly weaken core aspects of democracy and democratic representation in the coming decade. Yet they also foresee significant social and civic innovation between now and 2030 to try to address emerging issues.

In this new report, technology experts who shared serious concerns for democracy in a recent Pew Research Center canvassing weigh in with their views about the likely changes and reforms that might occur in the coming years.

Overall, 697 technology innovators, developers, business and policy leaders, researchers and activists responded to the following query:

Social and civic innovation and its impact on the new difficulties of the digital age: As the Industrial Revolution swept through societies, people eventually took steps to mitigate abuses and harms that emerged. For instance, new laws were enacted to make workplaces safer and protect children; standards were created for product safety and effectiveness; new kinds of organizations came into being to help workers (e.g., labor unions) and make urban life more meaningful (e.g., settlement houses, Boys/Girls Clubs); new educational institutions were created (e.g., trade schools); household roles in families were reconfigured.

Today’s “techlash” illuminates the issues that have surfaced in the digital era. We seek your insights as to whether and how reforms to ease these problems and others might unfold.

The question: Will significant social and civic innovation occur between now and 2030? By “social and civic innovation,” we mean the creation of things like new technology tools, legal protections, social norms, new or reconfigured groups and communities, educational efforts and other strategies to address digital-age challenges.

Some 84% of these respondents say there will be significant social and civic innovation between now and 2030, while 16% say there will not be significant social and civic innovation in the timeframe.

Asked a follow-up question about whether humans’ use of technology will lead to or prevent significant social and civic innovation, 69% of these expert respondents said they expect that technology use will help significantly mitigate problems, 20% predicted that technology use will effectively prevent significant mitigation of problems and 11% responded that it is likely that technology use will have no effect on social and civic innovation.

This is a nonscientific canvassing of experts, based on a non-random sample. The results represent only the opinions of individuals who responded to the query and are not projectable to any other population. The methodology underlying this canvassing is elaborated here. The bulk of this report covers these experts’ written answers explaining their responses.

Respondents in this canvassing sound three broad themes about the changing technology landscape and how it will impact citizens’ political and social activities.

First, they predict that overall connectivity between people and their devices will increase as more digital applications emerge that allow people to create, share and observe information. This trend could accelerate as people employ smart agents and bots to interact with other people or other people’s avatars. These experts say persistent and expanded human connectivity will affect the way people engage with each other as citizens and influence how they work to build groups aimed at impacting policy and politics. Some argue this will change the way people interact with democratic institutions….(More)”.

Five ways to ensure that models serve society: a manifesto

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Andrea Saltelli et al at Nature: “The COVID-19 pandemic illustrates perfectly how the operation of science changes when questions of urgency, stakes, values and uncertainty collide — in the ‘post-normal’ regime.

Well before the coronavirus pandemic, statisticians were debating how to prevent malpractice such as p-hacking, particularly when it could influence policy1. Now, computer modelling is in the limelight, with politicians presenting their policies as dictated by ‘science’2. Yet there is no substantial aspect of this pandemic for which any researcher can currently provide precise, reliable numbers. Known unknowns include the prevalence and fatality and reproduction rates of the virus in populations. There are few estimates of the number of asymptomatic infections, and they are highly variable. We know even less about the seasonality of infections and how immunity works, not to mention the impact of social-distancing interventions in diverse, complex societies.

Mathematical models produce highly uncertain numbers that predict future infections, hospitalizations and deaths under various scenarios. Rather than using models to inform their understanding, political rivals often brandish them to support predetermined agendas. To make sure predictions do not become adjuncts to a political cause, modellers, decision makers and citizens need to establish new social norms. Modellers must not be permitted to project more certainty than their models deserve; and politicians must not be allowed to offload accountability to models of their choosing2,3.

This is important because, when used appropriately, models serve society extremely well: perhaps the best known are those used in weather forecasting. These models have been honed by testing millions of forecasts against reality. So, too, have ways to communicate results to diverse users, from the Digital Marine Weather Dissemination System for ocean-going vessels to the hourly forecasts accumulated by weather.com. Picnickers, airline executives and fishers alike understand both that the modelling outputs are fundamentally uncertain, and how to factor the predictions into decisions.

Here we present a manifesto for best practices for responsible mathematical modelling. Many groups before us have described the best ways to apply modelling insights to policies, including for diseases4 (see also Supplementary information). We distil five simple principles to help society demand the quality it needs from modelling….(More)”.

UN Data Strategy

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United Nations: “As structural UN reforms consolidate, we are focused on building the data, digital, technology and innovation capabilities that the UN needs to succeed in the 21st century. The Secretary General’s “Data Strategy for Action by Everyone, Everywhere” is our agenda for the data-driven transformation.

Data permeates all aspects of our work, and its power—harnessed responsibly—is critical to the global agendas we serve. The UN family’s footprint, expertise and connectedness create unique opportunities to advance global “data action” with insight, impact and integrity. To help unlock more potential, 50 UN entities jointly designed this Strategy as a comprehensive playbook for data-driven change based on global best practice…

Our strategy pursues a simple idea: we focus not on process, but on learning, iteratively, to deliver data use cases that add value for stakeholders based on our vision, outcomes and principles. Use cases – purposes for which data is used – already permeate our organization. We will systematically identify and deliver them through dedicated data action portfolios. While new capabilities will in part emerge through “learning by doing”, we will also strengthen organizational enablers to deliver on our vision, including shifts in people and culture, partnerships, data governance and technology….(More)”.

United Nations Data Strategy

Opportunities of Artificial Intelligence

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Report for the European Parliament: “A vast range of AI applications are being implemented by European industry, which can be broadly grouped into two categories: i) applications that enhance the performance and efficiency of processes through mechanisms such as intelligent monitoring, optimisation and control; and ii) applications that enhance human-machine collaboration.

At present, such applications are being implemented across a broad range of European industrial sectors. However, some sectors (e.g. automotive, telecommunications, healthcare) are more advanced in AI deployment than others (e.g. paper and pulp, pumps, chemicals). The types of AI applications
implemented also differ across industries. In less digitally mature sectors, clear barriers to adoption have been identified, including both internal (e.g. cultural resistance, lack of skills, financial considerations) and external (e.g. lack of venture capital) barriers. For the most part, and especially for SMEs, barriers to the adoption of AI are similar to those hindering digitalisation. The adoption of such AI applications is anticipated to deliver a wide range of positive impacts, for individual firms, across value chains, as well as at the societal and macroeconomic levels. AI applications can bring efficiency, environmental and economic benefits related to increased production output and quality, reduced maintenance costs, improved energy efficiency, better use of raw materials and reduced waste. In addition, AI applications can add value through product personalisation, improve customer service and contribute to the development of new product classes, business models and even sectors. Workforce benefits (e.g. improved workplace safety) are also being delivered by AI applications.

Alongside these firm-level benefits and opportunities, significant positive societal and economy-wide impacts are envisaged. More specifically, substantial increases in productivity, innovation, growth and job creation have been forecasted. For example, one estimate anticipates labour productivity increases of 11-37% by 2035. In addition, AI is expected to positively contribute to the UN Sustainable Development Goals and the capabilities of AI and machine learning to address major health challenges, such as the current COVID-19 health pandemic, are also noteworthy. For instance, AI systems have the potential to accelerate the lead times for the development of vaccines and drugs.

However, AI adoption brings a range of challenges…(More)”.

Digital Technology and the Resurrection of Trust

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Report by the Select Committee on Democracy and Digital Technologies (UK Parliament): “Democracy faces a daunting new challenge. The age where electoral activity was conducted through traditional print media, canvassing and door knocking, is rapidly vanishing. Instead it is dominated by digital and social media. They are now the source from which voters get most of their information and political messaging.

The digital and social media landscape is dominated by two behemoths–Facebook and Google. They largely pass under the radar, operating outside the rules that govern electoral politics. This has become acutely obvious in the current COVID-19 pandemic where online misinformation poses not only a real and present danger to our democracy but also to our lives. Governments have been dilatory in adjusting regulatory regimes to capture these new realities. The result is a crisis of trust.

Yet our profound belief is that this can change. Technology is not a force of nature. Online platforms are not inherently ungovernable. They can and should be bound by the same restraints that we apply to the rest of society. If this is done well, in the ways we spell out in this Report, technology can become a servant of democracy rather than its enemy. There is a need for Government leadership and regulatory capacity to match the scale and pace of challenges and opportunities that the online world presents.

The Government’s Online Harms programme presents a significant first step towards this goal. It needs to happen; it needs to happen fast; and the necessary draft legislation must be laid before Parliament for scrutiny without delay. The Government must not flinch in the face of the inevitable and powerful lobbying of Big Tech and others that benefit from the current situation.

Well drafted Online Harms legislation can do much to protect our democracy. Issues such as misinformation and disinformation must be included in the Bill. The Government must make sure that online platforms bear ultimate responsibility for the content that their algorithms promote. Where harmful content spreads virally on their service or where it is posted by users with a large audience, they should face sanctions over their output as other broadcasters do.

Individual users need greater protection. They must have redress against large platforms through an ombudsman tasked with safeguarding the rights of citizens.

Transparency of online platforms is essential if democracy is to flourish. Platforms like Facebook and Google seek to hide behind ‘black box’ algorithms which choose what content users are shown. They take the position that their decisions are not responsible for harms that may result from online activity. This is plain wrong. The decisions platforms make in designing and training these algorithmic systems shape the conversations that happen online. For this reason, we recommend that platforms be mandated to conduct audits to show how in creating these algorithms they have ensured, for example, that they are not discriminating against certain groups. Regulators must have the powers to oversee these decisions, with the right to acquire the information from platforms they need to exercise those powers….(More)”.

The Data Assembly

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Press Release: “The Governance Lab (The GovLab), an action research center at New York University Tandon School of Engineering, with the support of the Henry Luce Foundation, announced the creation of The Data Assembly. Beginning in New York City, the effort will explore how communities perceive the risks and benefits of data re-use for COVID-19. Understanding that policymakers often lack information about the concerns of different stakeholders, The Data Assembly’s deliberations will inform the creation of a responsible data re-use framework to guide the use of data and technology at the city and state level to fight COVID-19’s many consequences.

The Data Assembly will hold deliberations with civil rights organizations, key data holders and policymakers, and the public at large. Consultations with these stakeholders will take place through a series of remote engagements, including surveys and an online town hall meeting. This work will allow the project to consider the perspectives of people from different strata of society and how they might exercise some control over the flow of data.

After the completion of these data re-use deliberations, The Data Assembly will create a path forward for using data responsibly to solve public challenges. The first phases of the project will commence in New York City, seeking to engage with city residents and their leaders on data governance issues. 

“Data is increasingly the primary format for sharing information to understand crises and plan recovery efforts; empowering everyone to better understand how data is collected and how it should be used is paramount,” said Adrienne Schmoeker, Director of Civic Engagement & Strategy and Deputy Chief Analytics Officer at the NYC Mayor’s Office of Data Analytics. “We look forward to learning from the insights gathered by the GovLab through The Data Assembly work they are conducting in New York City.”…(More)”.

COVID Response Alliance for Social Entrepreneurs

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Article by François Bonnici: “…Social innovators and social entrepreneurs have been working to solve market failures and demonstrate more sustainable models to build inclusive economies for years. The Schwab Foundation 2020 Impact Report “Two Decades of Impact” demonstrated how the network of 400 leading social innovators and entrepreneurs it supports have improved the lives of more than 622 million people, protecting livelihoods, driving movements for social inclusion and environmental sustainability, and providing improved access to health, sanitation, education and energy.

From providing reliable information, services and care for the most vulnerable, to developing community tracing initiatives or mental health support through mobile phones, the work of social entrepreneurs is even more critical during the COVID-19 pandemic, as they reach those who the market and governments are unable to account for.

But right now, these front-line organizations face severe constraints or even bankruptcy. Decades of work in the impact sector are at stake.

Over the past four decades, a sophisticated impact ecosystem has emerged to support the work of social innovators and impact enterprises. This includes funding provided by capital sources ranging from philanthropy and impact investing, intermediaries providing certification and standards, peer networks of learning and policy and regulation of this new “social economy” seeking to embed inclusive and sustainable organizational approaches imbued with principles of equality, justice and respect for our planet.

From this ecosystem, 40 leading global organizations collectively supporting more than 15,000 social entrepreneurs have united to launch the COVID Response Alliance for Social Entrepreneurs. The aim is to share knowledge, experience and resources to coordinate and amplify social entrepreneurs’ response to COVID-19….(More)”.