institutional innovation
Collection
The Diffusion and Evolution of 311 Citizen Service Centers in American Cities from 1996 to 2012
Posted in June 2, 2015 by Stefaan Verhulst
Collection
Ready Steady Gov
Posted in April 15, 2015 by Stefaan Verhulst
Collection
Institutional isomorphism, policy networks, and the analytical depreciation of measurement indicators: The case of the EU e-government benchmarking
Posted in March 18, 2015 by Stefaan Verhulst
Collection
Mobile customer service gives city residents a voice with government
Posted in March 1, 2015 by Stefaan Verhulst
Collection
Making City Hall Leaner
Posted in February 24, 2015 by Stefaan Verhulst
Collection
One State Wants To Let You Carry Your Driver’s License On Your Phone
Posted in February 19, 2015 by Stefaan Verhulst