Technology as a Driver for Governance by the People for the People

Chapter by Ruth Kattumuri in the book Governance and Governed: “The changing dynamics of leadership and growing involvement of people in the process of governance can be attributed to an enhanced access to technology, which enables the governed to engage directly and instantly. This is expected to lead to a greater sense of accountability on the part of leaders to render outcomes for the benefit of the public at large. Effective leadership is increasingly seen to play a significant role in institutionalising citizen’s involvement through social media in order to improve the responsibility of political decision-makers towards the citizens. “Governed” have discovered the ability to transform “governance” through the use of technology, such as social media. This chapter examines the role of technology and media, and the interface between the two, as key drivers in the evolving dynamics of state, society and the governance process….(More)”.