Using crowdsourcing for a safer society: When the crowd rules

Paper by Enrique Estellés-Arolas: “Neighbours sharing information about robberies in their district through social networking platforms, citizens and volunteers posting about the irregularities of political elections on the Internet, and internauts trying to identify a suspect of a crime: in all these situations, people who share different degrees of relationship collaborate through the Internet and other technologies to try to help with or solve an offence. T

he crowd, which is sometimes seen as a threat, in these cases becomes an invaluable resource that can complement law enforcement through collective intelligence. Owing to the increasing growth of such initiatives, this article conducts a systematic review of the literature to identify the elements that characterize them and to find the conditions that make them work successfully….(More)”.