How Crowdsourcing Can Help Us Fight ISIS


 at the Huffington Post: “There’s no question that ISIS is gaining ground. …So how else can we fight ISIS? By crowdsourcing data – i.e. asking a relevant group of people for their input via text or the Internet on specific ISIS-related issues. In fact, ISIS has been using crowdsourcing to enhance its operations since last year in two significant ways. Why shouldn’t we?

First, ISIS is using its crowd of supporters in Syria, Iraq and elsewhere to help strategize new policies. Last December, the extremist group leveraged its global crowd via social media to brainstorm ideas on how to kill 26-year-old Jordanian coalition fighter pilot Moaz al-Kasasba. ISIS supporters used the hashtag “Suggest a Way to Kill the Jordanian Pilot Pig” and “We All Want to Slaughter Moaz” to make their disturbing suggestions, which included decapitation, running al-Kasasba over with a bulldozer and burning him alive (which was the winner). Yes, this sounds absurd and was partly a publicity stunt to boost ISIS’ image. But the underlying strategy to crowdsource new strategies makes complete sense for ISIS as it continues to evolve – which is what the US government should consider as well.

In fact, in February, the US government tried to crowdsource more counterterrorism strategies. Via its official blog, DipNote, the State Departmentasked the crowd – in this case, US citizens – for their suggestions for solutions to fight violent extremism. This inclusive approach to policymaking was obviously important for strengthening democracy, with more than 180 entries posted over two months from citizens across the US. But did this crowdsourcing exercise actually improve US strategy against ISIS? Not really. What might help is if the US government asked a crowd of experts across varied disciplines and industries about counterterrorism strategies specifically against ISIS, also giving these experts the opportunity to critique each other’s suggestions to reach one optimal strategy. This additional, collaborative, competitive and interdisciplinary expert insight can only help President Obama and his national security team to enhance their anti-ISIS strategy.

Second, ISIS has been using its crowd of supporters to collect intelligence information to better execute its strategies. Since last August, the extremist group has crowdsourced data via a Twitter campaign specifically on Saudi Arabia’s intelligence officials, including names and other personal details. This apparently helped ISIS in its two suicide bombing attacks during prayers at a Shite mosque last month; it also presumably helped ISIS infiltrate a Saudi Arabian border town via Iraq in January. This additional, collaborative approach to intelligence collection can only help President Obama and his national security team to enhance their anti-ISIS strategy.

In fact, last year, the FBI used crowdsourcing to spot individuals who might be travelling abroad to join terrorist groups. But what if we asked the crowd of US citizens and residents to give us information specifically on where they’ve seen individuals get lured by ISIS in the country, as well as on specific recruitment strategies they may have noted? This might also lead to more real-time data points on ISIS defectors returning to the US – who are they, why did they defect and what can they tell us about their experience in Syria or Iraq? Overall, crowdsourcing such data (if verifiable) would quickly create a clearer picture of trends in recruitment and defectors across the country, which can only help the US enhance its anti-ISIS strategies.

This collaborative approach to data collection could also be used in Syria and Iraq with texts and online contributions from locals helping us to map ISIS’ movements….(More)”

India wants all government organizations to develop open APIs


Medianama: “The department of electronics and information technology (DeitY) is looking to frame a policy (pdf) for adopting and developing open application programming interfaces (APIs) in government organizations to promote software interoperability for all e-governance applications & systems. The policy shall be applicable to all central government organizations and to those state governments that choose to adopt the policy.

DeitY also said that all information and data of a government organisation shall be made available by open APIs, as per the National Data Sharing and Accessibility Policy and adhere to National Cyber Security Policy.

Policy points

– Each published API of a Government organization shall be provided free of charge whenever possible to other government organizations and public.

– Each published API shall be properly documented with sample code and sufficient information for developers to make use of the API.

– The life-cycle of the open API shall be made available by the API publishing Government organisation. The API shall be backward compatible with at least two earlier versions.

– Government organizations may use an authentication mechanism to enable service interoperability and single sign-on.

– All Open API systems built and data provided shall adhere to GoI security policies and guidelines.

…. This would allow anyone to build a website or an application and pull government information into the public domain. Everyone knows navigating a government website can be nightmarish. For example, Indian Railways provides open APIs which enabled the development of applications such as RailYatri. Through the eRail APIs, the application pulls info which includes list of stations, trains between stations, route of a train, Train Fares, PNR Status, Live train status, seat availability, cancelled, rescheduled or diverted train information and current running status of the train. …(More)”

See also “Policy on Open Application Programming Interfaces (APIs) for Government of India

Data Reinvents Libraries for the 21st Century


 in GovTech: “Libraries can evoke tired assumptions. It could be a stack of battered books and yesteryear movies; that odd odor of wilted pages and circa-1970s decor; or it could be a bout of stereotypes, like obsolete encyclopedias and ruler-snapping librarians.

Whatever the case, the truth is that today libraries are proving they’re more than mausoleums of old knowledge. They’re in a state of progressive reform, rethinking services and restructuring with data. It’s a national trend as libraries modernize, strategize and recast themselves as digital platforms. They’ve taken on the role of data curator for information coming in and citizen-generated data going out….

Nate Hill is among this band of progressives. As a data zealot who believes in data’s inclination for innovation, the former deputy director for Tennessee’s Chattanooga Public Library, led a charge to transform the library into a data centric community hub. The library boasts an open data portal that it manages for the city, a civic hacker lab, a makerspace for community projects, and expanded access to in-person and online tutorials for coding and other digital skill sets….

The draw in data sharing and creating, Hill said, comes from the realization that today’s data channels are no longer one-way systems.

“I push people to the idea that now it’s about being a producer rather than just a consumer,” Hill said, “because really that whole idea of a read-write Web comes from the notion that you and I, for example, are just as capable at editing Wikipedia articles on the fly and changing information as anybody else.”

For libraries, Hill sees this as an opportunity and asks what institution can better pioneer the new frontier of information exchange. He posits the idea that, as the original public content curator, adding open data to libraries is only natural. In fact, he says it’s a logical next step when considering that traditional media like books, research journals and other sources infuse data points with rich context — something most city and state open data portals typically don’t do.

“The dream here is to treat the library as a different kind of community infrastructure,” Hill said. “You can conceivably be feeding live data about a city into an open data portal, and at the same time, turning the library into a real live information source — rather than something just static.”

In Chattanooga, an ongoing effort is in the works to do just that. The library seeks to integrate open data into its library catalog searches. Visitors researching Chattanooga’s waterfront could do a quick search and pull up local books, articles and mapping documents, but also a collection of latest data sets on water pollution and land use, for example.

Eyeing the library data movement at scale, Hill said he could easily envision a network of public libraries that act as local data hubs, retrieving and funneling data into larger state and national data portals….(More).

Why Technology Hasn’t Delivered More Democracy


Collection of POVs aggregated by Thomas Carothers at Foreign Policy: “New technologies offer important tools for empowerment — yet democracy is stagnating. What’s up?…

THe current moment confronts us with a paradox. The first fifteen years of this century have been a time of astonishing advances in communications and information technology, including digitalization, mass-accessible video platforms, smart phones, social media, billions of people gaining internet access, and much else. These revolutionary changes all imply a profound empowerment of individuals through exponentially greater access to information, tremendous ease of communication and data-sharing, and formidable tools for networking. Yet despite these changes, democracy — a political system based on the idea of the empowerment of individuals — has in these same years become stagnant in the world. The number of democracies today is basically no greater than it was at the start of the century. Many democracies, both long-established ones and newer ones, are experiencing serious institutional debilities and weak public confidence.

How can we reconcile these two contrasting global realities — the unprecedented advance of technologies that facilitate individual empowerment and the overall lack of advance of democracy worldwide? To help answer this question, I asked six experts on political change, all from very different professional and national perspectives. Here are their responses, followed by a few brief observations of my own.

1. Place a Long Bet on the Local By Martin Tisné

2. Autocrats Know How to Use Tech, Too By Larry Diamond

3. Limits on Technology Persist By Senem Aydin Düzgit

4. The Harder Task By Rakesh Rajani

5. Don’t Forget Institutions By Diane de Gramont

6. Mixed Lessons from Iran By Golnaz Esfandiari

7. Yes, It’s Complicated byThomas Carothers…(More)”

5 cool ways connected data is being used


 at Wareable: “The real news behind the rise of wearable tech isn’t so much the gadgetry as the gigantic amount of personal data that it harnesses.

Concerns have already been raised over what companies may choose to do with such valuable information, with one US life insurance company already using Fitbits to track customers’ exercise and offer them discounts when they hit their activity goals.

Despite a mildly worrying potential dystopia in which our own data could be used against us, there are plenty of positive ways in which companies are using vast amounts of connected data to make the world a better place…

Parkinson’s disease research

Apple Health ResearchKit was recently unveiled as a platform for collecting collaborative data for medical studies, but Apple isn’t the first company to rely on crowdsourced data for medical research.

The Michael J. Fox Foundation for Parkinson’s Research recently unveiled a partnership with Intel to improve research and treatment for the neurodegenerative brain disease. Wearables are being used to unobtrusively gather real-time data from sufferers, which is then analysed by medical experts….

Saving the rhino

Connected data and wearable tech isn’t just limited to humans. In South Africa, the Madikwe Conservation Project is using wearable-based data to protect endangered rhinos from callous poachers.

A combination of ultra-strong Kevlar ankle collars powered by an Intel Galileo chip, along with an RFID chip implanted in each rhino’s horn allows the animals to be monitored. Any break in proximity between the anklet and horn results in anti-poaching teams being deployed to catch the bad guys….

Making public transport smart

A company called Snips is collecting huge amounts of urban data in order to improve infrastructure. In partnership with French national rail operator SNCF, Snips produced an app called Tranquilien to utilise location data from commuters’ phones and smartwatches to track which parts of the rail network were busy at which times.

Combining big data with crowdsourcing, the information helps passengers to pick a train where they can find a seat during peak times, while the data can also be useful to local businesses when serving the needs of commuters who are passing through.

Improving the sports fan experience

We’ve already written about how wearable tech is changing the NFL, but the collection of personal data is also set to benefit the fans.

Levi’s Stadium – the new home of the San Francisco 49ers – opened in 2014 and is one of the most technically advanced sports venues in the world. As well as a strong Wi-Fi signal throughout the stadium, fans also benefit from a dedicated app. This not only offers instant replays and real-time game information, but it also helps them find a parking space, order food and drinks directly to their seat and even check the lines at the toilets. As fans use the app, all of the data is collated to enhance the fan experience in future….

Creating interactive art

Don’t be put off by the words ‘interactive installation’. On Broadway is a cool work of art that “represents life in the 21st Century city through a compilation of images and data collected along the 13 miles of Broadway that span Manhattan”….(More)”

Measuring ‘governance’ to improve lives


Robert Rotberg at the Conversation: “…Citizens everywhere desire “good governance” – to be governed well within their nation-states, their provinces, their states and their cities.

Governance is more useful than “democracy” if we wish to understand how different political rulers and ruling elites satisfy the aspirations of their citizens.

But to make the notion of “governance” useful, we need both a practical definition and a method of measuring the gradations between good and bad governance.

What’s more, if we can measure well, we can diagnose weak areas of governance and, hence, seek ways to make the weak actors strong.

Governance, defined as “the performance of governments and the delivery of services by governments,” tells us if and when governments are in fact meeting the expectations of their constituents and providing for them effectively and responsibly.

Democracy outcomes, by contrast, are much harder to measure because the meaning of the very word itself is contested and impossible to measure accurately.

For the purposes of making policy decisions, if we seek to learn how citizens are faring under regime X or regime Y, we need to compare governance (not democracy) in those respective places.

In other words, governance is a construct that enables us to discern exactly whether citizens are progressing in meeting life’s goals.

Measuring governance: five bundles and 57 subcategories

Are citizens of a given country better off economically, socially and politically than they were in an earlier decade? Are their various human causes, such as being secure or being free, advancing? Are their governments treating them well, and attempting to respond to their various needs and aspirations and relieving them of anxiety?

Just comparing national gross domestic products (GDPs), life expectancies or literacy rates provides helpful distinguishing data, but governance data are more comprehensive, more telling and much more useful.

Assessing governance tells us far more about life in different developing societies than we would learn by weighing the varieties of democracy or “human development” in such places.

Government’s performance, in turn, is according to the scheme advanced in my book On Governance and in my Index of African Governance, the delivery to citizens of five bundles (divided into 57 underlying subcategories) of political goods that citizens within any kind of political jurisdiction demand.

The five major bundles are Security and Safety, Rule of Law and Transparency, Political Participation and Respect for Human Rights, Sustainable Economic Opportunity, and Human Development (education and health)….(More)”

Remote Voting and Beyond: How Tech Will Transform Government From the Inside Out


Springwise: “…Technology, and in particular the internet, are often seen as potential stumbling blocks for government. But this perception acts as a brake on innovation in public services and in politics more generally. By embracing technology, rather than warily containing it, governments globally could benefit hugely. In terms of formulating and executing policy, technology can help governments become more transparent, accountable and effective, while improving engagement and participation from regular citizens.

On engagement, for instance, technology is opening up new avenues which make taking part in the political process far more straightforward. Springwise-featured Harvard startup Voatz are building a platform that allows users to vote, make campaign donations and complete opinion polls from their smartphones. The app, which uses biometric authentication to ensure that identities are comprehensively verified, could well entice younger voters who are alienated by the ballot box. Melding the simplicity of apps with sophisticated identity verification technology, Voatz is just one example of how tech can disrupt government for good.

From the Ground Up…

The potential for active participation goes far beyond voting. E-focus groups, online petitions and campaign groups have the power to transform the interaction between political establishments and citizens. From fact-checking charities enabled by crowdfunding such as UK-based Full Fact to massive national campaigns conducted online, citizens connected by technology are using their collective power to reshape government in democratic countries. Under other regimes, such as in the People’s Republic of China, vigilante citizens are circumventing extensive firewalls to shine a light on official misconduct.

…and the Top Down

As well as an abundance of citizen-led efforts to improve governance, there are significant moves from governments themselves to shake-up public service delivery. Even HealthCare.gov, flawed though the roll-out was, marks a hugely ambitious piece of government reform underpinned by technology. Indeed, Obama has shown an unprecedented willingness to embrace technology in his two terms, appointing chief information and technology officers, promising to open up government data and launching the @POTUS Twitter account last month. Clearly, recognition is there from governments that technology can be a game changer for their headline policies.

While many countries are using technology for individual projects, there is one government that is banking its entire national success on tech – Estonia. The tiny, sparsely populated country in Eastern Europe is one of the most technologically advanced in the world. Everything from citizen IDs to tax returns and health records make use of technology and are efficient and ‘future-proofed’ as a result.

Whether as a threat or an opportunity, technology represents a transformative influence on government. Its potential as a disruptive, reshaping force has fed a narrative that casts technology as a looming threat and a destabiliser of conventional power structures. But harnessed properly and executed effectively, technology can remold government for the better, improving big public service projects, raising participation and engaging a young population whose default is digital….(More)”

The Diffusion and Evolution of 311 Citizen Service Centers in American Cities from 1996 to 2012


PhD thesis by John Christopher O’Byrne: “This study of the diffusion and evolution of the 311 innovation in the form of citizen service centers and as a technology cluster has been designed to help identify the catalysts for the spread of government-to-citizen (G2C) technology in local government in order to better position future G2C technology for a more rapid rate of adoption. The 311 non-emergency number was first established in 1996 and had spread to 80 local governments across the United States by 2012. This dissertation examines: what factors contributed to the adoption of 311 in American local governments over 100,000 in population; how did the innovation diffuse and evolve over time; and why did some governments’ communications with citizens became more advanced than others? Given the problem of determining causality, a three-part research design was used to examine the topic including a historical narrative, logistic regression model, and case studies from Pittsburgh, Minneapolis and St. Louis. The narrative found that the political forces of the federal government, national organizations, and policy entrepreneurs (Karch, 2007) promoted the 311 innovation to solve different problems and that it evolved beyond its original intent.

The logistic regression model found that there was a statistically significant relationship between 311 adoption and the variables of higher population, violent crime rate, and the mayor-council form of government. The case studies revealed that mayors played a strong role in establishing citizen service centers in all three cities while 311 adopter Pittsburgh and non-adopter St. Louis seemed to have more in common in their G2C evolution due to severe budget constraints. With little written about the 311 innovation in academic journals, practitioners and scholars will benefit from understanding the catalysts for the diffusion and evolution of the 311 in order to determine ways to increase the rate of adoption for future G2C communication innovations….(More)”

Aligning Supply and Demand for Better Governance


Findings regarding Open Data in the Open Government Partnership: “Many have predicted that open government data will lead to major gains in political accountability, generate economic value, and improve the quality of government services. Yet, there is a growing consensus among practitioners and experts that, for open data reforms to have strong governance, economic, and social impacts, reforms must do more than make data available and reusable. Government reforms ultimately must aim to provide data that is useful and used. There may be a high opportunity cost to investing in open data in the place of other useful governance reforms….

This paper identifies strong performances and gaps in aligning open data supply and demand. Findings from action plans and IRM reporting reveal the following trends:

  • OGP countries are making more open data commitments in their national action plans, both in absolute numbers and in percentage. This could be good for open data advocates, but may come at the expense of other open government approaches that may be more effective at countering excessive secrecy and corruption.
  • Open data commitments emphasize government supply of data and government coordination mechanisms over identifying and stimulating public demand for data.
  • Among a smaller group of countries, a growing number of commitments aim to align supply and demand by reforming the regulatory framework and by setting up mechanisms to ensure greater demand, such as participatory prioritization processes in which government solicits public input on which data sets to release. However, typical OGP action plans do not show a distinct move toward establishing or implementing the right to request data.
  • There is some evidence that sector-specific approaches to open data see higher rates of implementation than crosscutting and whole-of-government approaches to open data. Commitments emphasize data on budgets, health, natural resources, and aid…. (More)”

Want better science? Quit hoarding data, genetics researchers say


Nidhi Subbaraman at BetaBoston: “When Andrea Downing was 25, she got screened for the BRCA genes known to be associated with a variety of cancers, including breast cancer. Both her great-grandmother and grandmother had been diagnosed with the disease, so the results were no surprise: Downing carried the BRCA1 mutation in her genes. She learned there was a 87 percent chance she would get breast cancer during her lifetime, and 60 percent chance she would get ovarian cancer.
The revelation brought with it a dizzying range of choices. Should she get a mastectomy before the cancer showed? Should she choose to have her ovaries removed? Could she wait until after she had kids?

For the first several years after her diagnosis, Downing sought out support groups, then began booking appointments with researchers and examining the latest literature. “I’m a little different from your usual patient who tested positive,” Downing said. “I wanted to go beyond to challenge myself and understand the science of cancer.”

Then, in 2013, she chanced on was ClinVar, a research database funded by the National Institute of Health that acts as a kind of Wikipedia to catalogue scientific research on mutations in genes. It gave her a roadmap for the research associated with her variant, called C16G.

Downing typed in the letters and numbers of her mutation, and the website spit out a list of companies and labs that have studied her variant. Though much of that information was technical, she said, “the things I do understand about it are very empowering. It’s a starting point to answering questions I don’t know.”

When the database first launched, the idea was that the single repository would present a unified picture of a variant, drawing from all available research that was publicly shared by companies and research labs.

Two years later, the team behind the operation has published a progress report of sorts in the New England Journal of Medicine. They argue that this shared approach is working — doctors and researchers are using the database — and they are advocating for more companies and groups to join the effort to reach a more comprehensive understanding of the variants in disease genes. In particular, they’re challenging companies to be more open with their data, instead of keeping it to themselves….(More)”