Essay by Stephane Lavertu in Public Administration Review: “Rapid advances in our ability to collect, analyze, and disseminate information are transforming public administration. This “big data” revolution presents opportunities for improving the management of public programs, but it also entails some risks. In addition to potentially magnifying well-known problems with public sector performance management—particularly the problem of goal displacement—the widespread dissemination of administrative data and performance information increasingly enables external political actors to peer into and evaluate the administration of public programs. The latter trend is consequential because external actors may have little sense of the validity of performance metrics and little understanding of the policy priorities they capture. The author illustrates these potential problems using recent research on U.S. primary and secondary education and suggests that public administration scholars could help improve governance in the data-rich future by informing the development and dissemination of organizational report cards that better capture the value that public agencies deliver….(More)”.
Understanding the four types of AI, from reactive robots to self-aware beings
The Conversation: “…We need to overcome the boundaries that define the four different types of artificial intelligence, the barriers that separate machines from us – and us from them.
Type I AI: Reactive machines
The most basic types of AI systems are purely reactive, and have the ability neither to form memories nor to use past experiences to inform current decisions. Deep Blue, IBM’s chess-playing supercomputer, which beat international grandmaster Garry Kasparov in the late 1990s, is the perfect example of this type of machine.
Deep Blue can identify the pieces on a chess board and know how each moves. It can make predictions about what moves might be next for it and its opponent. And it can choose the most optimal moves from among the possibilities.
But it doesn’t have any concept of the past, nor any memory of what has happened before. Apart from a rarely used chess-specific rule against repeating the same move three times, Deep Blue ignores everything before the present moment. All it does is look at the pieces on the chess board as it stands right now, and choose from possible next moves.
This type of intelligence involves the computer perceiving the world directly and acting on what it sees. It doesn’t rely on an internal concept of the world. In a seminal paper, AI researcher Rodney Brooks argued that we should only build machines like this. His main reason was that people are not very good at programming accurate simulated worlds for computers to use, what is called in AI scholarship a “representation” of the world….
Type II AI: Limited memory
This Type II class contains machines can look into the past. Self-driving cars do some of this already. For example, they observe other cars’ speed and direction. That can’t be done in a just one moment, but rather requires identifying specific objects and monitoring them over time.
These observations are added to the self-driving cars’ preprogrammed representations of the world, which also include lane markings, traffic lights and other important elements, like curves in the road. They’re included when the car decides when to change lanes, to avoid cutting off another driver or being hit by a nearby car.
But these simple pieces of information about the past are only transient. They aren’t saved as part of the car’s library of experience it can learn from, the way human drivers compile experience over years behind the wheel…;
Type III AI: Theory of mind
We might stop here, and call this point the important divide between the machines we have and the machines we will build in the future. However, it is better to be more specific to discuss the types of representations machines need to form, and what they need to be about.
Machines in the next, more advanced, class not only form representations about the world, but also about other agents or entities in the world. In psychology, this is called “theory of mind” – the understanding that people, creatures and objects in the world can have thoughts and emotions that affect their own behavior.
This is crucial to how we humans formed societies, because they allowed us to have social interactions. Without understanding each other’s motives and intentions, and without taking into account what somebody else knows either about me or the environment, working together is at best difficult, at worst impossible.
If AI systems are indeed ever to walk among us, they’ll have to be able to understand that each of us has thoughts and feelings and expectations for how we’ll be treated. And they’ll have to adjust their behavior accordingly.
Type IV AI: Self-awareness
The final step of AI development is to build systems that can form representations about themselves. Ultimately, we AI researchers will have to not only understand consciousness, but build machines that have it….
While we are probably far from creating machines that are self-aware, we should focus our efforts toward understanding memory, learning and the ability to base decisions on past experiences….(More)”
The crowdsourcing movement to improve African maps
Chris Stein for Quartz: “In map after map after map, many African countries appear as a void, marked with a color that signifies not a percentage or a policy but merely offers an explanation: “no data available.”
Where numbers or cartography has left African countries behind, developers are stepping in with open-source tools that allow anyone from academics to your everyday smartphone user to improve maps of the continent.
One such project is Missing Maps, which invites people to use satellite imagery on mapping platform OpenStreetMap to fill out roads, buildings and other features in various parts of Africa that lack these markers. Active projects on åMissing Maps include everything from mapping houses in Malawi to marking roads in the Democratic Republic of Congo.Missing Maps co-founder Ivan Gayton said humanitarian organizations could use the refined maps for development projects or to respond to future disasters or disease outbreaks….
In July, Missing Maps launched MapSwipe, a smartphone app that helps whittle down the areas needed for mapping on OpenStreetMap by giving anyone with an iPhone or Android phone the ability to swipe through satellite images and indicate if they contain features like houses, roads or paths. These are then forwarded onto Missing Maps for precise marking of these features….Missing Maps’s approach is similar to that of Mapping Africa, a project developed at Princeton University that pays users to look at satellite images and identify croplands….People who sign up on Amazon’s Mechanical Turk service are given satellite images of random patches of land across Africa and asked to determine if the land is being used for farming.
…One outlet for Mapping Africa’s data could be AfricaMap, a Harvard University project where users can compile data on everything from ethnic groups to mother tongues to slave trade routes and layer it over a map of the continent….(More)”
Service Design Impact Report: Public Sector
SDN: “In our study we have identified five different areas that are relevant for service design: policy making, cultural and organizational change, training and capacity building, citizens engagement and digitization.
Service design is taking a role in “policy creation”. Not only does it bring in-depth insights in the needs and constraints of citizens that help to design policies that really work for citizens – it also enables and facilitates processes of co-creation with different stakeholders. Policies are perceived as a piece of design work that is in a constant development and they are made by people for people.
Service design is also taking a role in the process of cultural and organizational change. It collaborates with other experts in this field in order to enable change by reframing the challenges, by engaging stakeholders in development of scenarios of futures that do not yet exist and by prototyping envisioned scenarios. These processes change the role of public servants from experts to partners. It is no longer the public service that is doing something for the citizens but doing it with them.
This new way of thinking and working demands not only a change in mindset, but also in the way of doing things. Service design helps to build these new capacities. Very often it is a combination of teaching and learning by doing, in the process of capacity building small service design projects can be approached that create a sense of what service design can do and how to do it.
In this sentence service design works along with existing practices of citizens engagement and enriches them by the design approach. People are no longer victims of circumstances but creators of environments.
Very often we find that the digitalization of public services is the entrance door for designers. So enabling designers to expand their capacities and showcase how service design does not only polish the bits and bytes but really changes the way we live and work….(Full report)”
A Practical Guide for Harnessing the Power of Data
How does it do that? In a word: data.
Using a series of surveys and evaluations, Repair learned that once people participate in two volunteer opportunities, they’re more likely to continue volunteering regularly. Repair has used that and other findings to inform its operations and strategy, and to accelerate its work to encourage individuals to make an enduring commitment to public service.
Many purpose-driven organizations like Repair the World are committing more brainpower, time, and money to gathering data, and nonprofit and foundation professionals alike are recognizing the importance of that effort.
And yet there is a difference between just having data and using it well. Recent surveys have found that 94 percent of nonprofit professionals felt they were not using data effectively, and that 75 percent of foundation professionals felt that evaluations conducted by and submitted to grant makers did not provide any meaningful insights.
To remedy this, the Charles and Lynn Schusterman Family Foundation (one of Repair the World’s donors) developed the Data Playbook, a new tool to help more organizations harness the power of data to make smarter decisions, gain insights, and accelerate progress….
In the purpose-driven sector, our work is critically important for shaping lives and strengthening communities. Now is the time for all of us to commit to using the data at our fingertips to advance the broad range of causes we work on — education, health care, leadership development, social-justice work, and much more…
We are in this together. Let’s get started. (More)”
Tackling Corruption with People-Powered Data
Sandra Prüfer at Mastercard Center for Inclusive Growth: “Informal fees plague India’s “free” maternal health services. In Nigeria, village households don’t receive the clean cookstoves their government paid for. Around the world, corruption – coupled with the inability to find and share information about it – stymies development in low-income communities.
Now, digital transparency platforms – supplemented with features illiterate and rural populations can use – make it possible for traditionally excluded groups to make their voices heard and access tools they need to grow.
Mapping Corruption Hot Spots in India
One of the problems surrounding access to information is the lack of reliable information in the first place: a popular method to create knowledge is crowdsourcing and enlisting the public to monitor and report on certain issues.
The Mera Swasthya Meri Aawaz platform, which means “Our Health, Our Voice”, is an interactive map in Uttar Pradesh launched by the Indian non-profit organization SAHAYOG. It enables women to anonymously report illicit fees charged for services at maternal health clinics using their mobile phones.
To reduce infant mortality and deaths in childbirth, the Indian government provides free prenatal care and cash incentives to use maternal health clinics, but many charge illegal fees anyway – cutting mothers off from lifesaving healthcare and inhibiting communities’ growth. An estimated 45,000 women in India died in 2015 from complications of pregnancy and childbirth – one of the highest rates of any country in the world; low-income women are disproportionately affected….“Documenting illegal payment demands in real time and aggregating the data online increased governmental willingness to listen,” Sandhya says. “Because the data is linked to technology, its authenticity is not questioned.”
Following the Money in Nigeria
In Nigeria, Connected Development (CODE) also champions open data to combat corruption in infrastructure building, health and education projects. Its mission is to improve access to information and empower local communities to share data that can expose financial irregularities. Since 2012, the Abuja-based watchdog group has investigated twelve capital projects, successfully pressuring the government to release funds including $5.3 million to treat 1,500 lead-poisoned children.
“People activate us: if they know about any project that is supposed to be in their community, but isn’t, they tell us they want us to follow the money – and we’ll take it from there,” says CODE co-founder Oludotun Babayemi.
Users alert the watchdog group directly through its webpage, which publishes open-source data about development projects that are supposed to be happening, based on reports from freedom of information requests to Nigeria’s federal minister of environment, World Bank data and government press releases.
Last year, as part of their #WomenCookstoves reporting campaign, CODE revealed an apparent scam by tracking a $49.8 million government project that was supposed to purchase 750,000 clean cookstoves for rural women. Smoke inhalation diseases disproportionately affect women who spend time cooking over wood fires; according to the World Health Organization, almost 100,000 people die yearly in Nigeria from inhaling wood smoke, the country’s third biggest killer after malaria and AIDS.
“After three months, we found out that only 15 percent of the $48 million was given to the contractor – meaning there were only 45,000 cook stoves out of 750,000 in the county,” Babayemi says….(More)”
Maker City: A Practical Guide for Reinventing Our Cities
Book by Peter Hirshberg, Dale Dougherty, and Marcia Kadanoff: “Maker City, or the Maker City Playbook is a comprehensive set of case studies and how-to information useful for city leaders, civic innovators, nonprofits, and others engaged in urban economic development. The Maker City Playbook is committed to going beyond stories to find patterns and discern promising practices to help city leaders make even more informed decisions.
- Chapter 1: Introduction and a Call to Action
- Chapter 2: The Maker movement and Cities
- Chapter 3: The Maker City as Open Ecosystem
- Chapter 4: Education and Learning in the Maker City
- Chapter 5: Workforce Development in the Maker City
- Chapter 6: Advanced Manufacturing and Supply Chain inside the Maker City
- Chapter 7: Real Estate Matters in the Maker City
- Chapter 8: Civic Engagement in the Maker City
- Chapter 9: The Future of the Maker City
Maker City Project is a collaboration between the Kauffman Foundation, the Gray Area for the Arts, and Maker Media. Read for free here: https://makercitybook.com/“
The Potential and Reality of Data Journalism in Developing Media Markets
Internews Report: “Data has the potential to help communities understand their biggest challenges – why people become sick or well, why development initiatives succeed or fail, how government actions align with citizens’ priorities. However, most people do not have the skills or inclination to engage with data directly. That’s where data journalists and the open data community come in.
This report explains the role of data journalists and open data, and lays out the key considerations that can help predict the success or failure of new data journalism initiatives….
The Future of Drone Use: Opportunities and Threats from Ethical and Legal Perspectives
Book by Bart Custers: “Given the popularity of drones and the fact that they are easy and cheap to buy, it is generally expected that the ubiquity of drones will significantly increase within the next few years. This raises questions as to what is technologically feasible (now and in the future), what is acceptable from an ethical point of view and what is allowed from a legal point of view. Drone technology is to some extent already available and to some extent still in development. The aim and scope of this book is to map the opportunities and threats associated with the use of drones and to discuss the ethical and legal issues of the use of drones.
This book provides an overview of current drone technologies and applications and of what to expect in the next few years. The question of how to regulate the use of drones in the future is addressed, by considering conditions and contents of future drone legislation and by analyzing issues surrounding privacy and safeguards that can be taken. As such, this book is valuable to scholars in several disciplines, such as law, ethics, sociology, politics and public administration, as well as to practitioners and others who may be confronted with the use of drones in their work, such as professionals working in the military, law enforcement, disaster management and infrastructure management. Individuals and businesses with a specific interest in drone use may also find in the nineteen contributions contained in this volume unexpected perspectives on this new field of research and innovation….(More)”
The Promise of Artificial Intelligence: 70 Real-World Examples
Report by the Information Technology & Innovation Foundation: “Artificial intelligence (AI) is on a winning streak. In 2005, five teams successfully completed the DARPA Grand Challenge, a competition held by the Defense Advanced Research Projects Agency to spur development of autonomous vehicles. In 2011, IBM’s Watson system beat out two longtime human champions to win Jeopardy! In 2016, Google DeepMind’s AlphaGo system defeated the 18-time world-champion Go player. And thanks to Apple’s Siri, Microsoft’s Cortana, Google’s Google Assistant, and Amazon’s Alexa, consumers now have easy access to a variety of AI-powered virtual assistants to help manage their daily lives. The potential uses of AI to identify patterns, learn from experience, and find novel solutions to new challenges continue to grow as the technology advances.
Moreover, AI is already having a major positive impact in many different sectors of the global economy and society. For example, humanitarian organizations are using intelligent chatbots to provide psychological support to Syrian refugees, and doctors are using AI to develop personalized treatments for cancer patients. Unfortunately, the benefits of AI, as well as its likely impact in the years ahead, are vastly underappreciated by policymakers and the public. Moreover, a contrary narrative—that AI raises grave concerns and warrants a precautionary regulatory approach to limit the damages it could cause—has gained prominence, even though it is both wrong and harmful to societal progress.
To showcase the overwhelmingly positive impact of AI, this report describes the major uses of AI and highlights 70 real-world examples of how AI is already generating social and economic benefits. Policymakers should consider these benefits as they evaluate the steps they can take to support the development and adoption of AI….(More)”