Seeing without knowing: Limitations of the transparency ideal and its application to algorithmic accountability


 and  in New Media and Society: “Models for understanding and holding systems accountable have long rested upon ideals and logics of transparency. Being able to see a system is sometimes equated with being able to know how it works and govern it—a pattern that recurs in recent work about transparency and computational systems. But can “black boxes’ ever be opened, and if so, would that ever be sufficient? In this article, we critically interrogate the ideal of transparency, trace some of its roots in scientific and sociotechnical epistemological cultures, and present 10 limitations to its application. We specifically focus on the inadequacy of transparency for understanding and governing algorithmic systems and sketch an alternative typology of algorithmic accountability grounded in constructive engagements with the limitations of transparency ideals….(More)”

Can you crowdsource water quality data?


Pratibha Mistry at The Water Blog (Worldbank): “The recently released Contextual Framework for Crowdsourcing Water Quality Data lays out a strategy for citizen engagement in decentralized water quality monitoring, enabled by the “mobile revolution.”

According to the WHO, 1.8 billion people lack access to safe drinking water worldwide. Poor source water quality, non-existent or insufficient treatment, and defects in water distribution systems and storage mean these consumers use water that often doesn’t meet the WHO’s Guidelines for Drinking Water Quality.

The crowdsourcing framework develops a strategy to engage citizens in measuring and learning about the quality of their own drinking water. Through their participation, citizens provide utilities and water supply agencies with cost-effective water quality data in near-real time. Following a typical crowdsourcing model: consumers use their mobile phones to report water quality information to a central service. That service receives the information, then repackages and shares it via mobile phone messages, websites, dashboards, and social media. Individual citizens can thus be educated about their water quality, and water management agencies and other stakeholders can use the data to improve water management; it’s a win-win.

A well-implemented crowdsourcing project both depends on and benefits end users.Source: Figure modified from Hutchings, M., Dev, A., Palaniappan, M., Srinivasan, V., Ramanathan, N., Taylor, J.  2012. “mWASH: Mobile Phone Applications for the Water, Sanitation, and Hygiene Sector.” Pacific Institute, Oakland, California.  114 p.  (Link to full text)

Several groups, from the private sector to academia to non-profits, have taken a recent interest in developing a variety of so-called mWASH apps (mobile phone applications for the water, sanitation, and hygiene WASH sector).  A recent academic study analyzed how mobile phones might facilitate the flow of water quality data between water suppliers and public health agencies in Africa. USAID has invested in piloting a mobile application in Tanzania to help consumers test their water for E. coli….(More)”

Too Much Democracy in All the Wrong Places: Toward a Grammar of Participation


Christopher M. Kelty at Current Anthropology: “Participation is a concept and practice that governs many aspects of new media and new publics. There are a wide range of attempts to create more of it and a surprising lack of theorization. In this paper I attempt to present a “grammar” of participation by looking at three cases where participation has been central in the contemporary moment of new, social media and the Internet as well as in the past, stretching back to the 1930s: citizen participation in public administration, workplace participation, and participatory international development. Across these three cases I demonstrate that the grammar of participation shifts from a language of normative enthusiasm to one of critiques of co-optation and bureaucratization and back again. I suggest that this perpetually aspirational logic results in the problem of “too much democracy in all the wrong places.”…(More)”

What does Big Data mean to public affairs research?


Ines Mergel, R. Karl Rethemeyer, and Kimberley R. Isett at LSE’s The Impact Blog: “…Big Data promises access to vast amounts of real-time information from public and private sources that should allow insights into behavioral preferences, policy options, and methods for public service improvement. In the private sector, marketing preferences can be aligned with customer insights gleaned from Big Data. In the public sector however, government agencies are less responsive and agile in their real-time interactions by design – instead using time for deliberation to respond to broader public goods. The responsiveness Big Data promises is a virtue in the private sector but could be a vice in the public.

Moreover, we raise several important concerns with respect to relying on Big Data as a decision and policymaking tool. While in the abstract Big Data is comprehensive and complete, in practice today’sversion of Big Data has several features that should give public sector practitioners and scholars pause. First, most of what we think of as Big Data is really ‘digital exhaust’ – that is, data collected for purposes other than public sector operations or research. Data sets that might be publicly available from social networking sites such as Facebook or Twitter were designed for purely technical reasons. The degree to which this data lines up conceptually and operationally with public sector questions is purely coincidental. Use of digital exhaust for purposes not previously envisioned can go awry. A good example is Google’s attempt to predict the flu based on search terms.

Second, we believe there are ethical issues that may arise when researchers use data that was created as a byproduct of citizens’ interactions with each other or with a government social media account. Citizens are not able to understand or control how their data is used and have not given consent for storage and re-use of their data. We believe that research institutions need to examine their institutional review board processes to help researchers and their subjects understand important privacy issues that may arise. Too often it is possible to infer individual-level insights about private citizens from a combination of data points and thus predict their behaviors or choices.

Lastly, Big Data can only represent those that spend some part of their life online. Yet we know that certain segments of society opt in to life online (by using social media or network-connected devices), opt out (either knowingly or passively), or lack the resources to participate at all. The demography of the internet matters. For instance, researchers tend to use Twitter data because its API allows data collection for research purposes, but many forget that Twitter users are not representative of the overall population. Instead, as a recent Pew Social Media 2016 update shows, only 24% of all online adults use Twitter. Internet participation generally is biased in terms of age, educational attainment, and income – all of which correlate with gender, race, and ethnicity. We believe therefore that predictive insights are potentially biased toward certain parts of the population, making generalisations highly problematic at this time….(More)”

Future of e-government: learning from the past


Special issue of SOCRATES edited by Manoj Dixit: “We are living in an era of digitization thus moving towards a digital government. The use of ICT in public-administration is beneficial and it is not mere a coincidence that the top 10 countries in e-government implementation (according to UN E-Government Survey 2016) are flourishing democracies. There has been a sharp rise in the number of countries using e-government to provide public services online through one stop-platform. According to the 2016 survey, 90 countries now offer one or more single entry portal on public information or online services, or both and 148 countries provide at-least one form of online transaction services. More and more countries are making efforts through e-government to ensure and increase inclusiveness, effectiveness, accountability and transparency in their public institutions. Across the globe, data for public information and security is being opened up. The 2016 survey shows that 128 countries now provide data-sets on government spending in machine readable formats. E-government and innovation seems to have provided significant opportunities to transform public administration into an instrument of sustainable development. The governments around the globe are rapidly transforming. The use of information and communication technology in public administration – combined with organizational change and new skills- seems to be improving public services and democratic processes and strengthening support to public policies. There has been an increased effort to utilize advanced electronic and mobile services that benefits all. Fixed and wireless broadband subscriptions have increased unevenly across regions, with Europe leading, but Africa still lagging behind. We have to focus on these substantial region disparities and growing divide. All countries agreed, in SDG 9, that a major effort is required to ensure universal access to internet in the least developed countries. The rise of Social media and its easy access seems to have enabled an increasing number of countries moving towards participatory decision making, in which developed European countries are among the top 50 performers. But, the issues of diminishing collective thinking and rising Individual thinking are some rising issues that we will have to deal with in the future. There are more sensitive issues like the new classification of citizens into literate-illiterate, e-literate and e-illiterate, that the governments need to look upon. It is a good sign that many developing countries are making good progress. Enhanced e-participation can support the realization of the SDGs by enabling more participatory decision making, but the success of e-government will ultimately depend upon our ability and capability to solve the contrasting issues raised due to this transition with sensitivity.

In this issue of SOCRATES we have discussed, this new era of Digital Government. We have focused on what we have learned from the past and the future we want. From discussions on the role of e-governance within the local government settings in a modern democratic state to the experience of an academia with online examination, we have tried to include every possible aspect of e-government….(More)”

Open Government: The Global Context and the Way Forward


Report by the OECD: “…provides an in-depth, evidence-based analysis of open government initiatives and the challenges countries face in implementing and co-ordinating them. It also explores new trends in OECD member countries as well as a selection of countries from Latin America, MENA and South East Asia regions. Based on the 2015 Survey on Open Government and Citizen Participation in the Policy Cycle, the report identifies future areas of work, including the effort to mobilise and engage all branches and all levels of government in order to move from open governments to open states; how open government principles and practices can help achieve the UN Sustainable Development Goals; the role of the Media to create an enabling environment for open government initiatives to thrive; and the growing importance of subnational institutions to implement successful open government reforms….(More)”

A Guide to Data Innovation for Development – From idea to proof-of-concept


Press Release: “UNDP and UN Global Pulse today released a comprehensive guide on how to integrate new sources of data into development and humanitarian work.

New and emerging data sources such as mobile phone data, social media, remote sensors and satellites have the potential to improve the work of governments and development organizations across the globe.

Entitled A Guide to Data Innovation for Development – From idea to proof-of-concept,’ this publication was developed by practitioners for practitioners. It provides step-by-step guidance for working with new sources of data to staff of UN agencies and international Non-Governmental Organizations.

The guide is a result of a collaboration of UNDP and UN Global Pulse with support from UN Volunteers. Led by UNDP innovation teams in Europe and Central Asia and Arab States, six UNDP offices in Armenia, Egypt, Kosovo[1], fYR Macedonia, Sudan and Tunisia each completed data innovation projects applicable to development challenges on the ground.

The publication builds on these successful case trials and on the expertise of data innovators from UNDP and UN Global Pulse who managed the design and development of those projects.

It provides practical guidance for jump-starting a data innovation project, from the design phase through the creation of a proof-of-concept.

The guide is structured into three sections – (I) Explore the Problem & System, (II) Assemble the Team and (III) Create the Workplan. Each of the sections comprises of a series of tools for completing the steps needed to initiate and design a data innovation project, to engage the right partners and to make sure that adequate privacy and protection mechanisms are applied.

…Download ‘A Guide to Data Innovation for Development – From idea to proof-of-concept’ here.”

Just good enough data: Figuring data citizenships through air pollution sensing and data stories


Jennifer Gabrys, Helen Pritchard, and Benjamin Barratt in Big Data & Society: “Citizen sensing, or the use of low-cost and accessible digital technologies to monitor environments, has contributed to new types of environmental data and data practices. Through a discussion of participatory research into air pollution sensing with residents of northeastern Pennsylvania concerned about the effects of hydraulic fracturing, we examine how new technologies for generating environmental data also give rise to new problems for analysing and making sense of citizen-gathered data. After first outlining the citizen data practices we collaboratively developed with residents for monitoring air quality, we then describe the data stories that we created along with citizens as a method and technique for composing data. We further mobilise the concept of ‘just good enough data’ to discuss the ways in which citizen data gives rise to alternative ways of creating, valuing and interpreting datasets. We specifically consider how environmental data raises different concerns and possibilities in relation to Big Data, which can be distinct from security or social media studies. We then suggest ways in which citizen datasets could generate different practices and interpretive insights that go beyond the usual uses of environmental data for regulation, compliance and modelling to generate expanded data citizenships….(More)”

Towards Scalable Governance: Sensemaking and Cooperation in the Age of Social Media


Iyad Rahwan in Philosophy & Technology: “Cybernetics, or self-governance of animal and machine, requires the ability to sense the world and to act on it in an appropriate manner. Likewise, self-governance of a human society requires groups of people to collectively sense and act on their environment. I argue that the evolution of political systems is characterized by a series of innovations that attempt to solve (among others) two ‘scalability’ problems: scaling up a group’s ability to make sense of an increasingly complex world, and to cooperate in increasingly larger groups. I then explore some recent efforts toward using the Internet and social media to provide alternative means for addressing these scalability challenges, under the banners of crowdsourcing and computer-supported argumentation. I present some lessons from those efforts about the limits of technology, and the research directions more likely to bear fruit….(More)”

From policing to news, how algorithms are changing our lives


Carl Miller at The National: “First, write out the numbers one to 100 in 10 rows. Cross out the one. Then circle the two, and cross out all of the multiples of two. Circle the three, and do likewise. Follow those instructions, and you’ve just completed the first three steps of an algorithm, and an incredibly ancient one. Twenty-three centuries ago, Eratosthenes was sat in the great library of Alexandria, using this process (it is called Eratosthenes’ Sieve) to find and separate prime numbers. Algorithms are nothing new, indeed even the word itself is old. Fifteen centuries after Eratosthenes, Algoritmi de numero Indorum appeared on the bookshelves of European monks, and with it, the word to describe something very simple in essence: follow a series of fixed steps, in order, to achieve a given answer to a given problem. That’s it, that’s an algorithm. Simple.

 Apart from, of course, the story of algorithms is not so simple, nor so humble. In the shocked wake of Donald Trump’s victory in the United States presidential election, a culprit needed to be found to explain what had happened. What had, against the odds, and in the face of thousands of polls, caused this tectonic shift in US political opinion? Soon the finger was pointed. On social media, and especially on Facebook, it was alleged that pro-Trump stories, based on inaccurate information, had spread like wildfire, often eclipsing real news and honestly-checked facts.
But no human editor was thrust into the spotlight. What took centre stage was an algorithm; Facebook’s news algorithm. It was this, critics said, that was responsible for allowing the “fake news” to circulate. This algorithm wasn’t humbly finding prime numbers; it was responsible for the news that you saw (and of course didn’t see) on the largest source of news in the world. This algorithm had somehow risen to become more powerful than any newspaper editor in the world, powerful enough to possibly throw an election.
So why all the fuss? Something is now happening in society that is throwing algorithms into the spotlight. They have taken on a new significance, even an allure and mystique. Algorithms are simply tools but a web of new technologies are vastly increasing the power that these tools have over our lives. The startling leaps forward in artificial intelligence have meant that algorithms have learned how to learn, and to become capable of accomplishing tasks and tackling problems that they were never been able to achieve before. Their learning is fuelled with more data than ever before, collected, stored and connected with the constellations of sensors, data farms and services that have ushered in the age of big data.

Algorithms are also doing more things; whether welding, driving or cooking, thanks to robotics. Wherever there is some kind of exciting innovation happening, algorithms are rarely far away. They are being used in more fields, for more things, than ever before and are incomparably, incomprehensibly more capable than the algorithms recognisable to Eratosthenes….(More)”