Creating Public Value using the AI-Driven Internet of Things

Curated on Posted on by Stefaan Verhulst

Report by Gwanhoo Lee: “Government agencies seek to deliver quality services in increasingly dynamic and complex environments. However, outdated infrastructures—and a shortage of systems that collect and use massive real-time data—make it challenging for the agencies to fulfill their missions. Governments have a tremendous opportunity to transform public services using the “Internet of Things” (IoT) to provide situationspecific and real-time data, which can improve decision-making and optimize operational effectiveness.

In this report, Professor Lee describes IoT as a network of physical “things” equipped with sensors and devices that enable data transmission and operational control with no or little human intervention. Organizations have recently begun to embrace artificial intelligence (AI) and machine learning (ML) technologies to drive even greater value from IoT applications. AI/ML enhances the data analytics capabilities of IoT by enabling accurate predictions and optimal decisions in new ways. Professor Lee calls this AI/ML-powered IoT the “AI-Driven Internet of Things” (AIoT for short hereafter). AIoT is a natural evolution of IoT as computing, networking, and AI/ML technologies are increasingly converging, enabling organizations to develop as “cognitive enterprises” that capitalize on the synergy across these emerging technologies.

Strategic application of IoT in government is in an early phase. Few U.S. federal agencies have explicitly incorporated IoT in their strategic plan, or connected the potential of AI to their evolving IoT activities. The diversity and scale of public services combined with various needs and demands from citizens provide an opportunity to deliver value from implementing AI-driven IoT applications.

Still, IoT is already making the delivery of some public services smarter and more efficient, including public parking, water management, public facility management, safety alerts for the elderly, traffic control, and air quality monitoring. For example, the City of Chicago has deployed a citywide network of air quality sensors mounted on lampposts. These sensors track the presence of several air pollutants, helping the city develop environmental responses that improve the quality of life at a community level. As the cost of sensors decreases while computing power and machine learning capabilities grow, IoT will become more feasible and pervasive across the public sector—with some estimates of a market approaching $5 trillion in the next few years.

Professor Lee’s research aims to develop a framework of alternative models for creating public value with AIoT, validating the framework with five use cases in the public domain. Specifically, this research identifies three essential building blocks to AIoT: sensing through IoT devices, controlling through the systems that support these devices, and analytics capabilities that leverage AI to understand and act on the information accessed across these applications. By combining the building blocks in different ways, the report identifies four models for creating public value:

  • Model 1 utilizes only sensing capability.
  • Model 2 uses sensing capability and controlling capability.
  • Model 3 leverages sensing capability and analytics capability.
  • Model 4 combines all three capabilities.

The analysis of five AIoT use cases in the public transport sector from Germany, Singapore, the U.K., and the United States identifies 10 critical success factors, such as creating public value, using public-private partnerships, engaging with the global technology ecosystem, implementing incrementally, quantifying the outcome, and using strong cybersecurity measures….(More)”.

Practical Lessons for Government AI Projects

Curated on Posted on by Stefaan Verhulst

Paper by Godofredo Jr Ramizo: “Governments around the world are launching projects that embed artificial intelligence (AI) in the delivery of public services. How can government officials navigate the complexities of AI projects and deliver successful outcomes? Using a review of the existing literature and interviews with senior government officials from Hong Kong, Malaysia, and Singapore who have worked on Smart City and similar AI-driven projects, this paper demonstrates the diversity of government AI projects and identifies practical lessons that help safeguard public interest. I make two contributions. First, I show that we can classify government AI projects based on their level of importance to government functions and the level of organisational resources available to them. These two dimensions result in four types of AI projects, each with its own risks and appropriate strategies. Second, I propose five general lessons for government AI projects in any field, and outline specific measures appropriate to each of the aforementioned types of AI projects….(More)”.

The Business of City Hall

Curated on Posted on by Stefaan Verhulst

Paper by Kenneth R. Ahern: “Compared to the federal government, the average citizen in the U.S. has far greater interaction with city governments, including policing, health services, zoning laws, utilities, schooling, and transportation. At the regional level, it is city governments that provide the infrastructure and services that facilitate agglomeration economies in urban areas. However, there is relatively little empirical evidence on the operations of city governments as economic entities. To overcome deficiencies in traditional datasets, this paper amasses a novel, hand-collected dataset on city government finances to describe the functions, expenses, and revenues of the largest 39 cities in the United States from 2003 to 2018. First, city governments are large, with average revenues equivalent to the 78th percentile of U.S. publicly traded firms. Second, cities collect an increasingly large fraction of revenues through direct user fees, rather than taxes. By 2018, total charges for services equal tax revenue in the median city. Third, controlling for city fixed effects, population, and personal income, large city governments shrunk by 15% between 2009 and 2018. Finally, the growth rate of city expenses is more sensitive to population growth, while the growth rate of city revenues is more sensitive to income. These sensitivities lead smaller, poorer cities’ expenses to grow faster than their revenues….(More)”.

Why governing data is key for the future of cities

Curated on Posted on by Stefaan Verhulst

Article by Carlos Santiso and Marcelo Facchina: “Technology is changing city dwellers lives, as well as how urban centres evolve to meet their needs. The pandemic has accelerated this transformation, and the digital transition has generated an explosion of data, especially in cities. In this context, the ability of local governments to manage urban problems will be paramount for the recovery, and the pandemic has helped us better understand the missing elements we need to govern cities effectively. For instance, the World Bank’s World Development Report of 2021 underscored that a data infrastructure policy is one of the building blocks of a good data governance framework, both to foster the local data economy and promote digital inclusion.  

It is inconceivable not to consider cities as an integral part of the solution to challenges like tackling social exclusion, improving public services and reducing insecurity, among others. A key issue that has become increasingly prominent in city agendas is the good governance of data; that is how data is handled and for what purpose, its quality and integrity, as well as the privacy and security concerns related to its collection and use. In other words, city governments need to preserve people’s trust in the way they handle data to improve lives.

A modern local government cannot be sustained without good data governance, secure data infrastructure, and digital talent to extract public value from data. Data policy must therefore act as an enabler of transformation strategies, defining the scope, direction, responsibilities and procedures for the effective and responsible use of data for more responsive and resilient cities.

At the national level, “delivery units” have gained relevance as instruments for managing change in governments and driving the effective implementation of strategic priorities. These management models led by central government have proven to be effective instruments for achieving government targets, priority goals and major projects.

The model is even being expanded to subnational governments, like in the case of Colombia. Municipalities interact directly with citizens in providing public services, and innovations like the “delivery units”, can help improve citizen satisfaction with government services. In a recent study, we show how Latin American cities, for example Recife and Rio de Janeiro in Brazil, have leveraged these innovations in public management as a strategic planning tool, building on the pioneering experience of New York. Another interesting case is Buenos Aires, in Argentina, where systematic monitoring of government commitments by the Compliance Management Unit achieved a significant decrease in murder rates (43%) and road accidents (33%) between 2015 and 2019.

The pivotal role of new technologies and the strategic use of data by municipal governments can also improve delivery of services, making them more accessible, agile, efficient and less costly. In another recent study, we look at the case of 12 cities around the world and in the region, including Boston, Seoul, London, Buenos Aires, Medellin, Mexico and Recife that are seeking to strengthen their strategic management with more intensive use of data to better meet the growing expectations of their citizens….(More)”.

Vancouver launches health data dashboard to drive collective action

Curated on Posted on by Stefaan Verhulst

Sarah Wray at Cities Today: “Vancouver has published a new open data dashboard to track progress against 23 health and wellbeing indicators.

These include datasets on the number of children living below the poverty line, the number of households spending more than 30 percent of their income on housing, and the proportion of adults who have a sense of community belonging. As well as the most recent data for each indicator, the dashboard includes target figures and the current status of the city’s progress towards that goal…

The launch represents the first phase of the project and there are plans to expand the dashboard to include additional indicators, as well as neighbourhood-level and disaggregated data for different populations. The city is also working with Indigenous communities to identify more decolonised ways of collecting and analysing the data.

A report published last year by British Columbia’s Office of the Human Rights Commissioner called for provincial governments to collect and use disaggregated demographic and race-based data to address systemic racism and inequities. It emphasised that the process must include the community.

“One important piece that we’re still working on is data governance,” Zak said. “As we publish more disaggregated data that shows which communities in Vancouver are most impacted by health inequities, we need to do it in a way that is not just the local government telling stories about a community, but instead is telling a story with the community that leads to policy change.”…

Technical and financial support for the dashboard was provided by the Partnership for Healthy Cities, a global network of cities for preventing noncommunicable diseases and injuries. The partnership is supported by Bloomberg Philanthropies in partnership with the World Health Organization and the public health organisation Vital Strategies….(More)”.

Undoing Optimization: Civic Action in Smart Cities

Curated on Posted on by Stefaan Verhulst

Book by Alison B. Powell: “City life has been reconfigured by our use—and our expectations—of communication, data, and sensing technologies. This book examines the civic use, regulation, and politics of these technologies, looking at how governments, planners, citizens, and activists expect them to enhance life in the city. Alison Powell argues that the de facto forms of citizenship that emerge in relation to these technologies represent sites of contention over how governance and civic power should operate. These become more significant in an increasingly urbanized and polarized world facing new struggles over local participation and engagement. The author moves past the usual discussion of top-down versus bottom-up civic action and instead explains how citizenship shifts in response to technological change and particularly in response to issues related to pervasive sensing, big data, and surveillance in “smart cities.”…(More)”.

The Case for Local Data Sharing Ordinances

Curated on Posted on by Stefaan Verhulst

Paper by Beatriz Botero Arcila: “Cities in the US have started to enact data-sharing rules and programs to access some of the data that technology companies operating under their jurisdiction – like short-term rental or ride hailing companies – collect. This information allows cities to adapt too to the challenges and benefits of the digital information economy. It allows them to understand what their impact is on congestion, the housing market, the local job market and even the use of public spaces. It also empowers them to act accordingly by, for example, setting vehicle caps or mandating a tailored minimum pay for gig-workers. These companies, however, sometimes argue that sharing this information attempts against their users’ privacy rights and their privacy rights, because this information is theirs; it’s part of their business records. The question is thus what those rights are, and whether it should and could be possible for local governments to access that information to advance equity and sustainability, without harming the legitimate privacy interests of both individuals and companies. This Article argues that within current Fourth Amendment doctrine and privacy law there is space for data-sharing programs. Privacy law, however, is being mobilized to alter the distribution of power and welfare between local governments, companies, and citizens within current digital information capitalism to extend those rights beyond their fair share and preempt permissible data-sharing requests. The Article warns that if the companies succeed in their challenges, privacy law will have helped shield corporate power from regulatory oversight, while still leaving individuals largely unprotected and submitting local governments further to corporate interests….(More)”.

Sustainable Cities: Big Data, Artificial Intelligence and the Rise of Green, “Cy-phy” Cities

Curated on Posted on by Stefaan Verhulst

Book by Claudio Scardovi: “Global cities are facing an almost unprecedented challenge of change. As they re-emerge from the Covid 19 pandemic and get ready to face climate change and other, potentially existential threats, they need to look for new ways to support wealth and wellbeing creation – leveraging Big Data and AI and suing them into their physical reality and to become greener, more inclusive and resilient, hence sustainable.This book describes how new digital technologies could be used to design digital and physical twins of cities that are able to feed into each other to optimize their working and ability to create new wealth and wellbeing. The book also describes how to increase cities’ social and economic resilience during crisis time and addressing their almost fatal weaknesses – as it became all too obvious during the recent COVID 19 crisis. Also, the book presents a framework for a critical discussion of the concept of “smart-city”, suggesting its development into a “cyber” and “meta” one – meaning, not only digital systems can allow physical ones (e.g. cities, citizens, households and companies) to become “smarter”, but also the vice versa is true, as off line data and real life behaviours can support the optimization and development of virtual brains as a sum of big data and artificial intelligence apps all sitting “over the cloud”.

An analysis of the fundamental dynamics of this emerging “info-telligence” economy, and of the potential role of big digital players like Amazon, Google and Facebook is then paving the way to discuss a few strategic forays on how traditional sectors such as financial services, real estate, TMT or health could also evolve, leveraging Big Data and AI in a cyber-physical integrated setting. Finally, a number of thought provoking use cases that could be designed around individuals, and to improve the success and the resilience of households and companies living and working in urban areas are discussed, as an example of one of the most exciting future markets to come: the one of global, sustainable cities…(More)”.

Using Open Data to Monitor the Status of a Metropolitan Area: The Case of the Metropolitan Area of Turin

Curated on Posted on by Stefaan Verhulst

Paper by Candela, Filippo; and Mulassano, Paolo: “The paper presents and discusses the method adopted by Compagnia di San Paolo, one of the largest European philanthropic institutions, to monitor the advancement, despite the COVID-19 situation, in providing specific input to the decision-making process for dedicated projects. An innovative approach based on the use of daily open data was adopted to monitor the metropolitan area with a multidimensional perspective. Several open data indicators related to the economy, society, culture, environment, and climate were identified and incorporated into the decision support system dashboard. Indicators are presented and discussed to highlight how open data could be integrated into the foundation’s strategic approach and potentially replicated on a large scale by local institutions. Moreover, starting from the lessons learned from this experience, the paper analyzes the opportunities and critical issues surrounding the use of open data, not only to improve the quality of life during the COVID-19 epidemic but also for the effective regulation of society, the participation of citizens, and their well-being….(More)”

Reimagining the Role of Cities & City Diplomacy in the Multilateral Order

Curated on Posted on by Stefaan Verhulst

Report by The Berggruen Institute: “The COVID-19 pandemic has brought to the foreground the important role of cities in responding to global challenges. Through informal and established international networks, city leaders are connecting across borders and shaping the global pandemic response. City and municipal governments were some of the earliest to turn toward their peers to share information, collaborate, and identify solutions, even as national-level cooperation was often delayed or challenged. 

While the pandemic has revealed the necessity of international cooperation, it has also shown the limits of current systems, especially in how multilateral institutions learn from and meaningfully include city leadership. City and municipal governments occupy an increasingly visible and important position in international affairs, are already working together through city-to-city networks on many issues, and engage in international activities often described as “city diplomacy.” Looking forward, rapid population growth in urban areas means many global challenges and the responses to them will be concentrated in cities. Cities will be at the center of the global response to climate change, migration, violence and injustice, health security, economic inequality, and security. Yet the current international system was designed by countries for countries; it is not structured to channel city voices and lacks pathways for cities to influence global governance.

The Berggruen Institute, the Brookings Institution, the City of Los Angeles, and the United Nations Foundation co-organized a virtual workshop in July 2020 titled “The Rise of Urbanization and the Role of City Diplomacy in the Multilateral System” to explore these dynamics further. By bringing together current and former national diplomats, representatives of and diplomats in multilateral organizations, city directors of international affairs, and specialists in international relations under the Chatham House rule, the workshop aimed to reimagine how different levels of government can work together more effectively on issues of global governance. Together, these actors form a novel group to grapple with the issue of city voice in multilateralism. In particular, the group explored opportunities and challenges to building cooperation between cities and the current multilateral system and considered practical, researchable ideas for how the multilateral system might adapt to engage subnational actors to address global challenges….(More)”.