Governing Magazine: “Local governments are in the midst of a sea change when it comes to public participation and citizen engagement. Forced by the recession and recovery of the last five years to make dramatic cuts to their budgets, they’ve reached out to try to understand better what their residents value most. Presented with a new and ever-evolving array of technological tools — Facebook, Twitter, text messaging and public-participation sites like MindMixer, Peak Democracy and Nextdoor — they’re using them to publicize their own concerns and, increasingly, to draw out public sentiment. They’ve discovered the “civic technology” movement, with its groups like Code for America and events like next month’s National Day of Civic Hacking, which encourage citizens with tech skills to use government data to build apps useful to residents, neighborhoods and cities.
What may be most interesting about all this, however, is that it’s occurring precisely as another momentous shift is taking place: As they go through their 30s and 40s, members of Generation X are moving into more active roles as citizens and into upper management ranks in local government. While it’s too much to say that this generational change is the force driving local governments’ more expansive view of public engagement, the blending of the two trends is no coincidence. It shouldn’t be surprising that this generation, which long ago shook off its disengaged-slacker stereotype to become known for its entrepreneurialism, DIY ethic, skepticism about bureaucracy and comfort with collaborating over far-flung networks, would now be pressing local government to think in new ways about the work of democracy.”
SmartSantander, the City that runs on Sensors
Businessweek: “Buried under the streets of Santander, Spain—or discreetly affixed to buses, utility poles, and dumpsters—are some 12,000 electronic sensors that track everything from traffic to noise to surfing conditions at local beaches. This digital nervous system puts the city of 180,000 at the forefront of one of the hottest trends in urban management: streaming real-time data to the public in an effort to increase the efficiency and reduce the stress of city life.
Santander’s narrow downtown streets are dotted with electronic signs that direct drivers to the nearest available parking spaces, reducing traffic congestion. Sensors are being installed on dumpsters to signal when they need emptying and are being buried in parks to measure soil dampness, preventing sprinkler overuse. Coming soon: wireless-enabled meters that monitor water consumption at homes and businesses, phasing out door-to-door meter readers. Mayor Iñigo de la Serna says the effort, known as SmartSantander, will cut city waste-management bills 20 percent this year, and he projects a 25 percent drop in energy bills as sensors conserve use in public building systems. “Smart innovation is improving our economic fabric and the quality of life,” the mayor says. “It has changed the way we work.”
The 20-person SmartSantander development team, which is led by University of Cantabria engineering professor Luis Muñoz, has also pushed residents to help collect and make use of data. Anyone in the city can download a mobile app to complain about potholes or other nuisances and receive updates from officials. A separate app tracks the availability of buses and taxis in real time. Still another city-provided app lets people wave their smartphones over barcode decals in shop windows to get price information or place orders. “This is the future, and we are already there,” says local shoe store owner Angel Benito, who has received orders from customers using the app….”
Euronews: Santander gets smart (Video):
Intel Fuels a Rebellion Around Your Data
Antonio Regalado and Jessica Leber in MIT Technology Review:”Intel Labs, the company’s R&D arm, is launching an initiative around what it calls the “data economy”—how consumers might capture more of the value of their personal information, like digital records of their their location or work history. To make this possible, Intel is funding hackathons to urge developers to explore novel uses of personal data. It has also paid for a rebellious-sounding website called We the Data, featuring raised fists and stories comparing Facebook to Exxon Mobil.
Intel’s effort to stir a debate around “your data” is just one example of how some companies—and society more broadly—are grappling with a basic economic asymmetry of the big data age: they’ve got the data, and we don’t.
NSF-funded Research on Elections and Cooperation
John Sides @ the Monkey Cage: “Much of politics is about collective action, whereby groups of people need to cooperate in order to produce an outcome. One of the biggest challenges is getting people to cooperate in providing a public good, which by its nature can be shared by everyone regardless of whether they’ve cooperated in the first place.
One way to enforce cooperation is via some central authority that’s external to the group (like a government). Another way, prominent in Elinor Ostrom’s work, is via internal policing by peers within the group.
In this NSF-funded study by Guy Grossman and Delia Baldassarri show that a third way can work as well: developing a leadership or authority structure within the group itself. More importantly, they show that the success of such an authority depends on politics itself. Leaders need to be elected to induce cooperation.The study was conducted among Ugandans who are members of farmer organizations and experience directly the challenges of cooperating to produce public goods. Grossman and Baldassarri not only examined how these people behaved when asked to play a simple “public goods game” in a quasi-laboratory setting, but how they actually behaved within their farmer organization in real life. In both contexts, members cooperated significantly more when leaders were democratically elected—as was true in one experimental condition of the public goods game—or when they perceived the leadership of their farmer organization as more legitimate.
For more in this week’s presentation of NSF-funded research recently published in the American Journal of Political Science, see here, here, and here.]”
Just the Facts (on the value of IT to society)
New publication from the the Information Technology and Innovation Foundation (ITIF):
“A prominent economist once stated, “computer chips, potato chips, what’s the difference.” The short answer is “a lot.” Fifty-five years after the invention of the integrated circuit and 28 years after the first dot-com website was registered, information and communications technology (IT) remains a central driver of innovation and prosperity.
This fact sheet lists 53 documented economic benefits of IT, from jobs and output to competitiveness and innovation. Read the Fact Sheet.”
What the Obama Campaign's Chief Data Scientist Is Up to Now
Alexis Madrigal in The Atlantic: “By all accounts, Rayid Ghani’s data work for President Obama’s reelection campaign was brilliant and unprecedented. Ghani probably could have written a ticket to work at any company in the world, or simply collected speaking fees for a few years telling companies how to harness the power of data like the campaign did.
But instead, Ghani headed to the University of Chicago to bring sophisticated data analysis to difficult social problems. Working with Computation Institute and the Harris School of Public Policy, Ghani will serve as the chief data scientist for the Urban Center for Computation and Data.”
Feel the force
The Economist: “Three new books look at power in the digital age…
To Save Everything, Click Here: The Folly of Technological Solutionism. By Evgeny Morozov. PublicAffairs; 415 pages; $28.99. Allen Lane; £20.
Who Owns the Future? By Jaron Lanier. Simon and Schuster; 397 pages; $28. Allen Lane; £20.
The New Digital Age: Reshaping the Future of People, Nations and Business. By Eric Schmidt and Jared Cohen. Knopf; 319 pages; $26.95. John Murray; £25.
What the Internet is Doing to Our Brains
Epipheo.TV: “Most of us are on the Internet on a daily basis and whether we like it or not, the Internet is affecting us. It changes how we think, how we work, and it even changes our brains. We interviewed Nicholas Carr, the author of, “The Shallows: What the Internet is Doing to Our Brains,” about how the Internet is influencing us, our creativity, our thought processes, our ideas, and how we think.”
UK: The nudge unit – has it worked so far?
The Guardian: “Since 2010 David Cameron’s pet project has been tasked with finding ways to improve society’s behaviour – and now the ‘nudge unit’ is going into business by itself. But have its initiatives really worked?….
The idea behind the unit is simpler than you might believe. People don’t always act in their own interests – by filing their taxes late, for instance, overeating, or not paying fines until the bailiffs call. As a result, they don’t just harm themselves, they cost the state a lot of money. By looking closely at how they make their choices and then testing small changes in the way the choices are presented, the unit tries to nudge people into leading better lives, and save the rest of us a fortune. It is politics done like science, effectively – with Ben Goldacre’s approval – and, in many cases, it appears to work….”
See also: Jobseekers’ psychometric test ‘is a failure’ (US institute that devised questionnaire tells ‘nudge’ unit to stop using it as it failed to be scientifically validated)
Innovation in Gov Service Delivery
DeveloperForce: “Can Government embody innovation and deliver ongoing increased levels of service? Salesforce.com’s Vivek Kundra and companies like BasicGov, Cloud Safety Net & LaunchPad believe so.
Entrepreneurs work tirelessly to help private sector companies streamline all aspects of their business from operations to customer engagement. Their goal and motto is to challenge the status quo and maximize customer satisfaction. Until recently, that mantra wasn’t exactly echoing through the hallways of most government agencies….
Public Sector transformation is being driven by increased data transparency and the formation of government-segmented ecosystems. In a January WSJ, CIO Journal article titled Vivek Kundra: Release Data, Even If It’s Imperfect, Vivek explains this concept and its role in creating efficiencies within government. Vivek says, “the release of government data is helping the private sector create a new wave of innovative apps, like applications that will help patients choose better hospitals. Those apps are built atop anonymized Medicare information.”
Some areas of government are even going so far as to create shared services. When you look at how governments are structured many processes are repeated, and in the past solutions were created or purchased for each unique instance. Various agencies have even gone so far as to create apps themselves and share these solutions without the benefit of leveraging best practices or creating scalable frameworks. Without subject-matter expertise government is falling behind in the business of building and maintaining world class applications….
ISV’s can leverage their private sector expertise and apply that to any number of functions and achieve dramatic results. Many of those partners are focused specifically on leveraging the Salesforce.com Platform.
One great example of an ISV leading that charge is BasicGov. BasicGov’s mission is to help state and local governments provide better services to its citizens. They accomplish this by offering a suite of modules that streamlines and automates processes in community development to achieve smart growth and sustainability goals. My personal favorite is the Citizen Portal where one can “view status of applications, complaints, communications online”….
AppExchange for Government is an online storefront offering apps specifically geared for federal, state & local governments.”