Technical Excellence and Scale

Curated on Posted on by Stefaan Verhulst

Cory Doctorow at EFF: “In America, we hope that businesses will grow by inventing amazing things that people love – rather than through deep-pocketed catch-and-kill programs in which every competitor is bought and tamed before it can grow to become a threat. We want vibrant, competitive, innovative markets where companies vie to create the best products. Growth solely through merger-and-acquisition helps create a world in which new firms compete to be bought up and absorbed into the dominant players, and customers who grow dissatisfied with a product or service and switch to a “rival” find that they’re still patronizing the same company—just another division.

To put it bluntly: we want companies that are good at making things as well as buying things.

This isn’t the whole story, though.

Small companies with successful products can become victims of their own success. As they are overwhelmed by eager new customers, they are strained beyond their technical and financial limits – for example, they may be unable to buy server hardware fast enough, and unable to lash that hardware together in efficient ways that let them scale up to meet demand.

When we look at the once small, once beloved companies that are now mere divisions of large, widely mistrusted ones—Instagram and Facebook; YouTube and Google; Skype and Microsoft; DarkSkies and Apple—we can’t help but notice that they are running at unimaginable scale, and moreover, they’re running incredibly well.

These services were once plagued with outages, buffering delays, overcapacity errors, slowdowns, and a host of other evils of scale. Today, they run so well that outages are newsworthy events.

There’s a reason for that: big tech companies are really good at being big. Whatever you think of Amazon, you can’t dispute that it gets a lot of parcels from A to B with remarkably few bobbles. Google’s search results arrive in milliseconds, Instagram photos load as fast as you can scroll them, and even Skype is far more reliable than in the pre-Microsoft days. These services have far more users than they ever did as independents, and yet, they are performing better than they did in those early days.

Can we really say that this is merely “buying things” and not also “making things?” Isn’t this innovation? Isn’t this technical accomplishment? It is. Does that mean big = innovative? It does not….(More)”.

Tribalism Comes for Pandemic Science

Curated on Posted on by Stefaan Verhulst


Yuval Levin at The New Atlantis: “he Covid-19 pandemic has tested our society in countless ways. From the health system to the school system, the economy, government, and family life, we have confronted some enormous and unfamiliar challenges. But many of these stresses are united by the need to constantly adapt to new information and evidence and accept that any knowledge we might have is only provisional. This demands a kind of humble restraint — on the part of public health experts, political leaders, and the public at large — that our society now finds very hard to muster.

The virus is novel, so our understanding of what responding to it might require of us has had to be built on the fly. But the polarized culture war that pervades so much of our national life has made this kind of learning very difficult. Views developed in response to provisional assessments of incomplete evidence quickly rigidify as they are transformed into tribal markers and then cultural weapons. Soon there are left-wing and right-wing views on whether to wear masks, whether particular drugs are effective, or how to think about social distancing.

New evidence is taken as an assault on these tribal commitments, and policy adjustments in response are seen as forms of surrender to the enemy. Every new piece of information gets filtered through partisan sieves, implicitly examined to see whose interest it serves, and then embraced or rejected on that basis. We all do this. You’re probably doing it right now — skimming quickly to the end of this piece to see if I’m criticizing you or only those other people who behave so irresponsibly….(More)”.

Libraries Supporting Open Government: Areas for Engagement and Lessons Learned

Curated on Posted on by Stefaan Verhulst

Report by IFLA: “This report explores the roles libraries play in different countries’ Open Government Partnership Action Plans. Within the OGP framework, states and civil society actors work together to set out commitments for reforms, implement and review the impacts in recurring two-year cycles.

In different countries’ OGP commitments over the years, libraries and library associations assisted other agencies with the implementation of their commitments, or lead their own initiatives. Offering venues for civic engagement, helping develop tools and platforms for easier access to government records, providing valuable cultural Open Data and more – libraries can play a versatile role in supporting and enabling Open Government.

The report outlines the Open Government policy areas that libraries have been engaged in, the roles they took up to help deliver on OGP commitments, and some of the key ways to maximise the impact of library interventions, drawing on the lessons from earlier OGP cycles….(More)”.

Democracies contain epidemics most effectively

Curated on Posted on by Stefaan Verhulst

The Economist: “Many people would look at the covid-19 pandemic and conclude that democracies are bad at tackling infectious diseases. America and the eu had months to prepare after China sounded the alarm in January. Both have subsequently suffered more than 300 confirmed deaths per 1m people. China’s Communist Party reports an official death rate that is 99% lower, and has trumpeted its apparent success in containing the outbreak domestically.

Yet most data suggest that political freedom can be a tonic against disease. The Economist has analysed epidemics from 1960 to 2019. Though these outbreaks varied in contagiousness and lethality, a clear correlation emerged. Among countries with similar wealth, the lowest death rates tend to be in places where most people can vote in free and fair elections. Other definitions of democracy give similar results.

We cannot replicate this analysis for covid-19 yet, as it is still spreading at different rates around the world. Western democracies were hit early, in big cities with large flows of people from abroad. Daily deaths are now declining in these places but rising in developing countries, which tend to be less connected and more autocratic….

One consistent measure that is available in most countries, but not China, is Google’s index of mobility via smartphone apps. Researchers at Oxford University reckon that, after adjusting for a country’s wealth and other characteristics, democracies saw a 35% larger reduction in movement in response to lockdown policies. The drop in New Zealand, for example, was twice that in autocratic Bahrain.

People who praise China for its handling of covid-19 would do better to look at Taiwan, a neighbouring democracy. China wasted valuable time in December by intimidating doctors who warned of a lethal virus. Taiwan swiftly launched tracing measures in January—and has suffered only seven deaths…(More)”.

Race After Technology: Abolitionist Tools for the New Jim Code

Curated on Posted on by Stefaan Verhulst

Book by Ruha Benjamin: “From everyday apps to complex algorithms, Ruha Benjamin cuts through tech-industry hype to understand how emerging technologies can reinforce White supremacy and deepen social inequity.

Benjamin argues that automation, far from being a sinister story of racist programmers scheming on the dark web, has the potential to hide, speed up, and deepen discrimination while appearing neutral and even benevolent when compared to the racism of a previous era. Presenting the concept of the “New Jim Code,” she shows how a range of discriminatory designs encode inequity by explicitly amplifying racial hierarchies; by ignoring but thereby replicating social divisions; or by aiming to fix racial bias but ultimately doing quite the opposite. Moreover, she makes a compelling case for race itself as a kind of technology, designed to stratify and sanctify social injustice in the architecture of everyday life.

This illuminating guide provides conceptual tools for decoding tech promises with sociologically informed skepticism. In doing so, it challenges us to question not only the technologies we are sold but also the ones we ourselves manufacture….(More)”.

Narrative Change: How Changing the Story Can Transform Society, Business, and Ourselves

Curated on Posted on by Stefaan Verhulst

Book by Hans Hansen: “Texas prosecutors are powerful: in cases where they seek capital punishment, the defendant is sentenced to death over ninety percent of the time. When management professor Hans Hansen joined Texas’s newly formed death penalty defense team to rethink their approach, they faced almost insurmountable odds. Yet while Hansen was working with the office, they won seventy of seventy-one cases by changing the narrative for death penalty defense. To date, they have succeeded in preventing well over one hundred executions—demonstrating the importance of changing the narrative to change our world.

In this book, Hansen offers readers a powerful model for creating significant organizational, social, and institutional change. He unpacks the lessons of the fight to change capital punishment in Texas—juxtaposing life-and-death decisions with the efforts to achieve a cultural shift at Uber. Hansen reveals how narratives shape our everyday lives and how we can construct new narratives to enact positive change. This narrative change model can be used to transform corporate cultures, improve public services, encourage innovation, craft a brand, or even develop your own leadership.

Narrative Change provides an unparalleled window into an innovative model of change while telling powerful stories of a fight against injustice. It reminds us that what matters most for any organization, community, or person is the story we tell about ourselves—and the most effective way to shake things up is by changing the story….(More)”.

Permanent joint committees in Belgium: involving citizens in parliamentary debate

Curated on Posted on by Stefaan Verhulst

Article by Elisa Minsart and Vincent Jacquet: “Amidst wide public disillusionment with the institutions of representative democracy, political scientists, campaigners and politicians have intensified efforts to find an effective mechanism to narrow the gap between citizens and those who govern them. One of the most popular remedies in recent years – and one frequently touted as a way to break the Brexit impasse encountered by the UK political class in 2016-19 – is that of citizens’ assemblies. These deliberative forums gather diversified samples of the population, recruited through a process of random selection. Citizens who participate meet experts, deliberate on a specific public issue and make a range of recommendations for policy-making. Citizens’ assemblies are flourishing in many representative democracies – not least in the UK, with the current Climate Assembly UK and Citizens’ Assembly of Scotland. They show that citizens are able to deliberate on complex political issues and to deliver original proposals. 

For several years now, some public leaders, scholars and politicians have sought to integrate these democratic innovations into more traditional political structures. Belgium recently made a step in this direction. Each of Belgium’s three regions has its own parliament, with full legislative powers: on 13 November 2019, a proposition was approved to modify how the Parliament of the Brussels Region operates. The reform mandates the establishment of joint deliberative committees, on which members of the public will serve alongside elected representatives. This will enable ordinary people to deliberate with MPs on preselected themes and to formulate recommendations. The details of the process are currently still being drafted and the first commission is expected to launch at the end of 2020. Despite the COVID-19 crisis, drafting and negotiations with other parties have not been interrupted thanks to an online platform and a videoconference facility.

This experience has been inspired by other initiatives organised in Belgium. In 2011, the G1000 initiative brought together more than 700 randomly selected citizens to debate on different topics. This grassroots experiment attracted lots of public attention. In its aftermath, the different parliaments of the country launched their own citizens’ assemblies, designed to tackle specific local issues. Some international experiences also inspired the Brussels Region, in particular the first Irish Constitutional Convention (2012–2014). This assembly was composed of both elected representatives and randomly selected citizens, and led directly to a referendum that approved the legalisation of same-sex marriage. However, the present joint committees go well beyond these initiatives. Whereas both of these predecessors were ad hoc initiatives designed to resolve particular problems, the Brussels committees will be permanent and hosted at the heart of the parliament. Both of these aspects make the new committees a major innovation and entirely different from the predecessors that helped inspire them…(More)”.

More ethical, more innovative? The effects of ethical culture and ethical leadership on realized innovation

Curated on Posted on by Stefaan Verhulst

Zeger van der Wal and Mehmet Demircioglu in the Australian Journal of Public Administration (AJPA): “Are ethical public organisations more likely to realize innovation? The public administration literature is ambiguous about this relationship, with evidence being largely anecdotal and focused mainly on the ethical implications of business‐like behaviour and positive deviance, rather than how ethical behaviour and culture may contribute to innovation.

In this paper we examine the effects of ethical culture and ethical leadership on reported realized innovation, using 2017 survey data from the Australia Public Service Commission (n  = 80,316). Our findings show that both ethical culture at the working group‐level and agency‐level as well as ethical leadership have significant positive associations with realized innovation in working groups. The findings are robust across agency, work location, job level, tenure, education, and gender and across different samples. We conclude our paper with theoretical and practical implications of our research findings…(More)”.

Google searches are no substitute for systematic reviews when it comes to policymaking

Curated on Posted on by Stefaan Verhulst

Article by Peter Bragge: “With all public attention on the COVID-19 pandemic, it is easy to forget that Australia suffered traumatic bushfires last summer, and that a royal commission is investigating the fires and will report in August. According to its Terms of Reference, the commission will examine how Australia’s national and state governments can improve the ‘preparedness for, response to, resilience to and recovery from, natural disasters.’

Many would assume that the commission will identify and use all best-available research knowledge from around the world. But this is highly unlikely because royal commissions are not designed in a way that is fit-for-purpose in the 21st century. Specifically, their terms of reference do not mandate the inclusion of knowledge from world-leading research, even though such research has never been more accessible. This design failure provides critical lessons not only for future royal commissions and public inquiries but for public servants developing policy, including for the COVID-19 crisis, and for academics, journalists, and all researchers who want to keep up with the best global thinking in their field.

The risk of not employing research knowledge that could shape policy and practice could be significantly reduced if the royal commission drew upon what are known as systematic reviews. These are a type of literature review that identify, evaluate and summarise the findings and quality of all known research studies on a particular topic. Systematic reviews provide an overall picture of an entire body of research, rather than one that is skewed by accessing only one or two studies in an area. They are the most thorough form of inquiry, because they control for the ‘outlier’ effect of one or two studies that do not align with the weight of the identified research.

Systematic reviews are known as the ‘peak of peaks’ of research knowledge

They became mainstream in the 1990s through the Cochrane Collaboration – an independent organisation originating in Britain but now worldwide — which has published thousands of systematic reviews across all areas of medicine. These and other medical systematic reviews have been critical in driving best practice healthcare around the world. The approach has expanded to business and management, the law, international development, education, environmental conservation, health service delivery and how to tackle the 17 United Nations Sustainable Development Goals.

There are now tens of thousands of systematic reviews spanning all these areas. Researchers who use them can spend much less time navigating the vastly larger volume of up to 80 million individual research studies published since 1665.

Sadly, they are not. Few policymakers, decision-makers and media are using systematic reviews to respond to complex challenges. Instead, they are searching Google, and hoping that something useful will turn up amongst an estimated 6.19 billion web pages.

The vastness of the open web is an understandable temptation for the time poor, and a great way to find a good local eatery. But it’s a terrible way to try and access relevant, credible knowledge, and an enormous risk for those seeking to address hugely difficult problems, such as responding to Australia’s bushfires.

The deep expertise of specialist professionals and academics is critical to solving complex societal challenges. Yet the standard royal commission approach of using a few experts as a proxy for the world’s knowledge is selling short both their expertise and the commission process. If experts called before the bushfire royal commission could be asked to contribute not just their own expertise, but a response to the applicability of systematic review research to Australia, the commission’s thinking could benefit hugely from harnessing the knowledge both of the reviews and of the experts…(More)”.

Digital Life

Curated on Posted on by Stefaan Verhulst

Book by Tim Markham: “Conventional wisdom suggests that the pervasiveness of digital media into our everyday lives is undermining cherished notions of politics and ethics. Is this concern unfounded?

In this daring new book, Tim Markham argues that what it means to live ethically and politically is realized through, not in spite of, the everyday experience of digital life. Drawing on a wide range of philosophers from Hegel and Heidegger to Levinas and Butler, he investigates what is really at stake amid the constant distractions of our media-saturated world, the way we present ourselves to that world through social media, and the relentless march of data into every aspect of our lives.

A provocation to think differently about digital media and what it is doing to us, Digital Life offers timely insights into distraction and compassion fatigue, privacy and surveillance, identity and solidarity. It is essential reading for scholars and advanced students of media and communication…(More)”.