Truth and Consequences

Curated on Posted on by Stefaan Verhulst

Sophia Rosenfeld at The Hedgehog Review: “Conventional wisdom has it that for democracy to work, it is essential that we—the citizens—agree in some minimal way about what reality looks like. We are not, of course, all required to think the same way about big questions, or believe the same things, or hold the same values; in fact, it is expected that we won’t. But somehow or other, we need to have acquired some very basic, shared understanding about what causes what, what’s broadly desirable, what’s dangerous, and how to characterize what’s already happened.

Some social scientists call this “public knowledge.” Some, more cynically, call it “serviceable truth” to emphasize its contingent, socially constructed quality. Either way, it is the foundation on which democratic politics—in which no one person or institution has sole authority to determine what’s what and all claims are ultimately revisable—is supposed to rest. It is also imagined to be one of the most exalted products of the democratic process. And to a certain degree, this peculiar, messy version of truth has held its own in modern liberal democracies, including the United States, for most of their history.

Lately, though, even this low-level kind of consensus has come to seem elusive. The issue is not just professional spinners talking about “alternative facts” or the current US president bending the truth and spreading conspiracy theories at every turn, from mass rallies to Twitter rants. The deeper problem stems from the growing sense we all have that, today, even hard evidence of the kind that used to settle arguments about factual questions won’t persuade people whose political commitments have already led them to the opposite conclusion. Rather, citizens now belong to “epistemic tribes”: One person’s truth is another’s hoax or lie. Just look at how differently those of different political leanings interpret the evidence of global warming or the conclusions of the Mueller Report on Russian involvement in the 2016 Trump presidential campaign. Moreover, many of those same people are also now convinced that the boundaries between truth and untruth are, in the end, as subjective as everything else. It is all a matter of perception and spin; nothing is immune, and it doesn’t really matter.

Headed for a Cliff

So what’s happened? Why has assent on even basic factual claims (beyond logically demonstrable ones, like 2 + 2 = 4) become so hard to achieve? Or, to put it slightly differently, why are we—meaning people of varied political persuasions—having so much trouble lately arriving at any broadly shared sense of the world beyond ourselves, and, even more, any consensus on which institutions, methods, or people to trust to get us there? And why, ultimately, do so many of us seem simply to have given up on the possibility of finding some truths in common?

These are questions that seem especially loaded precisely because of the traditionally close conceptual and historical relationship between truth and democracy as social values….(More)”.

From City to Nation: Digital government in Argentina, 2015–2018

Curated on Posted on by Stefaan Verhulst

Paper by Tanya Filer, Antonio Weiss and Juan Cacace: “In 2015, voters in Argentina elected Mauricio Macri of the centre-right Propuesta Republicana (PRO) as their new President, following a tightly contested race. Macri inherited an office wrought with tensions: an unstable economy; a highly polarised population; and an increasing weariness towards the institutions of governance overall. In this context, his administration hoped to harness the possibilities of digital transformation to make citizens’ interactions with the State more efficient, more accountable, and ‘friendlier’.

Following a successful tenure in the City of Buenos Aires, where Macri had been Mayor, Minister Andrés Ibarra and a digital government team were charged with the project of national digital transformation, taking on projects from a single ‘whole-of-government’ portal to a mobile phone application designed to reduce the incidence of gender-based violence against women. Scaling up digitisation from the city to the national level was, by all accounts, a challenge. By 2018, Argentina had won global acclaim for its progress on key aspects of digital government, but also increasingly recognised the difficulties of digitisation at the national scale. It identified the need, as observed by the OECD, for an overarching strategic plan to manage the scale, diversity and politics of federal-level digital transformation. Based on interviews with key stakeholders, this case discusses the country’s digital modernisation agenda from 2015 to 2018, with a primary focus on service provision projects. It examines the challenges faced in terms of politics and technology, and the lessons that Argentina’s experience offers….(More)”

In Search of Lost Time on YouTube

Curated on Posted on by Stefaan Verhulst

Laurence Scott at the New Atlantis: “But while there are few things more clearly of-the-moment than our biggest video-sharing site, YouTube is also the closest thing we have invented to a time machine: Its channels open new routes back to the past. Over these years I’ve come to understand that my YouTube, what I make of it, is one of the most melancholy places I’ve ever visited. I find that I turn to it to experience an exquisite kind of sadness, born from its way of restoring lost time only to take it away once more. The scenes and atmospheres of the past that come and go — as copyright infringements are enforced or channels simply subside — are like digital visitations, having the capriciousness and the fragility of all revenants.

history of our era may one day be told through the hungry, wide-angle lens of YouTube. Adding hundreds of hours of footage to its archive every minute, YouTube captures the appetites and deliriums of our times. Historians of the future will be able to trace contemporary ethics in the site’s “community guidelines.” This evolving document records our prohibitions. It defines the territory of acceptable behavior and the scope of our vision, setting limits on what we can permit one another to see. How will the short-lived “Bird Box Challenge” — in which people recorded themselves performing daily tasks blindfolded, endangering themselves and others in imitation of the eponymous film — come to mark our relationship to reality in our increasingly mediated, movie-like world?

The digital era has given more people than ever before the ability to turn into instant videographers, recording life as it occurs simply by holding up a smartphone. Consider the relative rarity of citizen footage of 9/11, compared to how comprehensively that event would have been documented today.With the improving robustness of live-streaming software, it’s not surprising that video-hosting sites such as YouTube and Facebook have become broadcasters of the ever-unfolding moment. Both sites were widely criticized after the mass shooting at a mosque in Christchurch, New Zealand in March, which the perpetrator live-streamed on Facebook. The initial stream was viewed live by about two hundred people, but before Facebook removed it, users recorded it and re-uploaded it to Facebook over a million times. They also uploaded it to YouTube: A spokesperson told the Guardian that the site had received an “unprecedented” volume of content showing the horrific event, with the rate reaching a new video uploaded every second. The sites struggled to subdue these gruesome scenes, which nightmarishly returnedmore quickly than their content moderators, both human and automated, could remove them…

But while there are few things more clearly of-the-moment than our biggest video-sharing site, YouTube is also the closest thing we have invented to a time machine: Its channels open new routes back to the past. Over these years I’ve come to understand that my YouTube, what I make of it, is one of the most melancholy places I’ve ever visited. I find that I turn to it to experience an exquisite kind of sadness, born from its way of restoring lost time only to take it away once more. The scenes and atmospheres of the past that come and go — as copyright infringements are enforced or channels simply subside — are like digital visitations, having the capriciousness and the fragility of all revenants….(More)”.

Nudging Us To Health

Curated on Posted on by Stefaan Verhulst

Blog by Chuck Dinerstein: “Policymakers love nudges – predictably altering people’s behavior without forbidding choices or changing economic incentives. That is especially true for our food choices since we all eat, and it is clear that diet does have some effect on our health. The “promise to improve people’s diet at a fraction of the cost of economic incentives or education programs without imposing new taxes or constraints on business or consumers,” is a have my cake and eat it world. A study by the masters of understanding our behavior, the marketers, sheds light on which nudges work best….

Cognitive nudges include those often-invoked nutritional labels or evaluative labels that skip the verbiage and are green for buy, red for put it back on the shelf, and yellow for it’s up to you. Visibility enhancements refer to getting the item into your visual field at the right time and place, like eye-level on the shelf or in the check-out line. Nudges that appeal to our feelings include all the images making food appealing, think food porn, or simple slogans, e.g., “natural,” “healthy choice,” or ”just like mama made.” (Assuming mom was a good cook). As the researchers point out, there are no labels on foods that promote guilt or concern as we see on tobacco’s Surgeon General warnings. Finally, there are behavioral nudges that make one choice easier than another,  precut fruits and vegetables, or big utensils for vegetables, and tiny ones for fried chicken. It also includes smaller plates that might look fuller or large drink glasses that are 80% ice

Here is the graphic of their findings:

Graphic by Pierre Chandon

  • Nudges do move behavior, although the effect is small, a change of about 124 calories, or in the author’s words “eight fewer teaspoons of sugar.” For those who do not eat sugar by the spoonful, you might consider this to be 1 ½ Jelly Filled Munchkins.
  • As the graph shows, appealing to our intellect works the least well, appeals to our emotions are twice as effective, and making it easy to do the “right thing” works the best, five-fold better, than educating us.
  • Nudges are better at decreasing bad choices than increasing good ones. “it is easier to make people eat less chocolate cake than to make them eat more vegetables…” In fact, total eating was basically unaffected by nudges, again as the authors write, “this finding is consistent with what we know about the difficulty – perhaps even pointlessness – of hypocaloric diets.”
  • The effect of nudges is a lot less when you’re shopping than when you’re eating.
  • The effect of nudges in isolation seems more pronounced statistically speaking than when considered in conjunction with where they take place and other contextual information.
  • Nudges were equally effective, or ineffective, with adults and children; although you might expect that adults would be more responsive given their presumably better understanding of diet and health

The study makes two points. First, nudges can move behavior a little bit, and the fact that it has few recognized costs means that policymakers will continue to utilize them. Second, it provides an analytic framework highlighting areas where the evidence is scant and could, I suggest, nudge researchers to explore….(More)”.

Foundations of Information Ethics

Curated on Posted on by Stefaan Verhulst

Book by John T. F. Burgess and Emily J. M. Knox: “As discussions about the roles played by information in economic, political, and social arenas continue to evolve, the need for an intellectual primer on information ethics that also functions as a solid working casebook for LIS students and professionals has never been more urgent. This text, written by a stellar group of ethics scholars and contributors from around the globe, expertly fills that need. Organized into twelve chapters, making it ideal for use by instructors, this volume from editors Burgess and Knox

  • thoroughly covers principles and concepts in information ethics, as well as the history of ethics in the information professions;
  • examines human rights, information access, privacy, discourse, intellectual property, censorship, data and cybersecurity ethics, intercultural information ethics, and global digital citizenship and responsibility;
  • synthesizes the philosophical underpinnings of these key subjects with abundant primary source material to provide historical context along with timely and relevant case studies;
  • features contributions from John M. Budd, Paul T. Jaeger, Rachel Fischer, Margaret Zimmerman, Kathrine A. Henderson, Peter Darch, Michael Zimmer, and Masooda Bashir, among others; and
  • offers a special concluding chapter by Amelia Gibson that explores emerging issues in information ethics, including discussions ranging from the ethics of social media and social movements to AI decision making…(More)”.

Design Tweak Yields 18 Percent Rise in SNAP Enrollment

Curated on Posted on by Stefaan Verhulst

Zack Quaintance at Government Technology: “A new study has found that a small human-centered design tweak made by government can increase the number of eligible people who enroll for food benefits.

The study — conducted by the data science firm Civis Analytics and the nonprofit food benefits enrollment advocacy group mRelief — was conducted in Los Angeles County from January to April of this year. It was designed to test a pair of potential improvements. The first was the ability to schedule a call directly with the CalFresh office, which handles food benefits enrollment in California. The second was the ability to schedule a call along with a text reminder to schedule a call. The study was conducted via a randomized control trial that ultimately included about 2,300 people.

What the research found was an 18 percent increase in enrollment within the group that was given the chance to schedule a call. Subsequently, text reminders showed no increase of any significance….(More)”.

What If There Were More Policy Futures Studios?

Curated on Posted on by Stefaan Verhulst

Essay by Lucy Kimbell: “Unexpected election results are intersecting in new and often disturbing ways with enduring issues such as economic and social inequalities; climate change; global movements of people fleeing war, poverty and environmental change; and the social and cultural consequences of long-term cuts in public funding. These developments are punctuated by dramatic events such as war, terrorist attacks and disasters such as floods, fires and other effects of changes in rainfall and temperature. Many of the available public policy visions of the future fail to connect with people’s day-to-day realities and challenges they face. Where could alternative visions and more effective public policy solutions come from? And what roles can design and futures practices play in constituting these?

For people using design-based and arts-based approaches in relation to social and public policy issues, the practices, structures and processes associated with institutions making public policy present a paradox. On
the one hand, creative methods can enable people to participate in assessing how things are, in ways that are meaningful to them, and imagining how things could be different, and to do so in collaboration with people they might not ordinarily engage with. Workshops and spaces for exploring futures such as design jams, hackathons, digital platforms, exhibitions and co-working hubs can open up a distributed creative capacity for negotiating potentialities in relation to current actualities. The strong emphasis in design on how people experience issues – understanding things on their terms, informed by the principles of ethnography – can open up participation, critique and creativity. Such practices can surface and open up difficult questions about institutions and how they work….(More)”.

Co-Creation Of Public Services: Why And How

Curated on Posted on by Stefaan Verhulst

Paper by David Osimo and Francesco Mureddu: “Co-creation” and “design thinking” are trendy themes – the topic of innumerable conferences and a growing number of academic papers. But how do we turn co-creation into a reality for Europe’s 508 million citizens? In Co-Creation of Public Services: Why and How, Co-VAL’s new Policy Brief, co-authors Francesco Mureddu and David Osimo propose a ten-step roadmap for delivering genuinely user-centric digital government. The authors argue that it is time to put co-creation at the core of government functioning.

According to the authors, “today, co-creation is a mature subject. There is an extended theoretical and applied research effort underway, led in many places by members of the Co-VAL consortium, whose research informed the new policy brief.  And there is a solid professional community, ready to deliver, and staffed by people with clearly identified job profiles, such as “user researcher” and “service designer.” There are even success stories of entire countries that scaled up design thinking at national level, such as Italy’s Government Commissioner and Digital Transformation Team and the United Kingdom’s legendary Government Digital Services.”…(More)”.

From market multilateralism to governance by goal setting: SDGs and the changing role of partnerships in a new global order

Curated on Posted on by Stefaan Verhulst

Paper by Benedicte Bull and Desmond McNeill: “Business has been involved in cooperation with multilateral organizations through public-private partnerships (PPPs) since the late 1990s. With their adoption of the sustainable development goals (SDGs), multilateral institutions increasingly consider partnerships as a means to achieve their goals given their own limited implementation capacity. However, the global economic order has changed significantly since the first expansion of PPPs, particularly due to growing participation by non-western states and companies. This article asks how this shift has changed the eagerness to form partnerships, as well as their qualitative content. It analyzes the 3964 partnerships in the SDG partnership registry, focusing on the subset of them that includes business partners. We divide these into five groups: local implementation, resource mobilization, advocacy, policy, and operational partnerships.

We study PPPs involving companies from different varieties of capitalism—private, market based forms, and state-led forms of capitalism. We find that PPPs are still dominated by companies and other actors from Western countries. Moreover, business participate more in U.S.- and Canadianled partnerships than others. We also find strong differences regarding what category of PPPs that companies from different backgrounds engage in, and discuss the linkages between varieties of capitalism and PPP participation…(More)”.

Open Verification

Curated on Posted on by Stefaan Verhulst

Article by Eyal Weizman: “More than a decade ago, I would have found the idea of a forensic institute to be rather abhorrent. Coming from the field of left activism and critical spatial practice, I felt instinctively oriented against the authority of established truths. Forensics relies on technical expertise in normative and legal frameworks, and smacks full of institutional authority. It is, after all, one of the fundamental arts of the state, the privilege of its agencies: the police, the secret services, or the military. Today, counter-intuitively perhaps, I find myself running Forensic Architecture, a group of architects, filmmakers, coders, and journalists which operates as a forensic agency and makes evidence public in different forums such as the media, courts, truth commissions, and cultural venues.

This reorientation of my thought practice was a response to changes in the texture of our present and to the nature of contemporary conflict. An evolving information and media environment enables authoritarian states to manipulate and distort facts about their crimes, but it also offers new techniques with which civil society groups can invert the forensic gaze and monitor them. This is what we call counter-forensics.

We do not yet have a satisfactory name for the new reactionary forces—a combination of digital racism, ultra-nationalism, self-victimhood, and conspiracism—that have taken hold across the world and become manifest in countries such as Russia, Poland, Hungary, Britain, Italy, Brazil, the US, and Israel, where I most closely experienced them. These forces have made the obscuring, blurring, manipulation, and distortion of facts their trademark. Whatever form of reality-denial “post truth” is, it is not simply about lying. Lying in politics is sometimes necessary. Deception, after all, has always been part of the toolbox of statecraft, and there might not be more of it now than in previous times.  The defining characteristics of our era might thus not be an extraordinary dissemination of untruths, but rather, ongoing attacks against the institutional authorities that buttress facts: government experts, universities, science laboratories, mainstream media, and the judiciary.

Because questioning the authority of state institutions is also what counter-forensics is about—we seek to expose police and military cover-ups, government lies, and instances in which the legal system has been aligned against state victims—we must distinguish it from the tactics of those political forces mentioned above.

Dark Epistemology

While “post truth” is a seemingly new phenomenon, for those working to expose state crimes at the frontiers of contemporary conflicts, it has long been the constant condition of our work. As a set of operations, this form of denial compounds the traditional roles of propaganda and censorship. It is propaganda because it is concerned with statements released by states to affect the thoughts and conducts of publics. It is not the traditional form of propaganda though, framed in the context of a confrontation between blocs and ideologies. It does not aim to persuade or tell you anything, nor does it seek to promote the assumed merits of one system over the other—equality vs. freedom or east vs. west—but rather to blur perception so that nobody knows what is real anymore. The aim is that when people no longer know what to think, how to establish facts, or when to trust them, those in power can fill this void by whatever they want to fill it with.

“Post truth” also functions as a new form of censorship because it blocks one’s ability to evaluate and debate facts. In the face of governments’ increasing difficulties in cutting data out of circulation and in suppressing political discourse, it adds rather than subtracts, augmenting the level of noise in a deliberate maneuver to divert attention….(More)”.