New Book edited by David Bihanic: “At the crossroads of various disciplines, this collective work examines the possibility of a new end-user “engagement” in ongoing digital/technological products and services development. It provides an overview of recent research specifically focused on the user’s democratic participation and empowerment. It also enables readers to better identify the main opportunities of participatory design, a concept which encourages the blurring of the role between user and designer. This allows people to escape their status as “end-user” and to elevate themselves to the level of creator.
This book explores new avenues for rethinking the processes and practices of corporate innovation in order to cope with current socio-economic and technological changes. In so doing, it aims to help companies renew industrial models that allow them to design and produce new ranges of technological products and services by giving the user an active role in the development process, far beyond the basic role of consumer.
Intended for designers, design researchers and scientists interested in innovation and technology management, this book also provides a valuable resource for professionals involved in technology-based innovation processes….(More).”
Stakeholders in Action
New book edited by Rita Cancino & Lise-Lotte Holmgreen: “The relationship between organisations and the communities in which they operate has been the focus of much attention over the past decades, both in real-life organisational contexts and in research. From an organisational point of view, a central concern in this development is the identification of stakeholders and stakeholder roles, which may pave the way for dedicated management and communication strategies to enhance and bolster relationships. This volume follows in the footsteps of the many researchers who have studied and explored the field; however, as opposed to much current literature, which often takes a primarily theoretical approach to the study of stakeholders and stakeholder management, the chapters in this book are first and foremost focused on the practical aspects of the field. Thus, through seven separate case studies, the book discusses how stakeholders are constructed implicitly and explicitly in corporate and institutional texts, investigating the possible consequences of these constructions for the communication and engagement between stakeholders and organisations….(More)”.
What counts: Harnessing Data for America’s Communities
Book by the Federal Reserve Bank of San Francisco and the Urban Institute: “…outlines opportunities and challenges for the strategic use of data to reduce poverty, improve health, expand access to quality education, and build stronger communities. It is a response to both the explosive interest in using data to guide community initiatives, investment strategies, and policy choices, and the vexing questions that accompany data-driven approaches. The volume brings together authors from community development, public health, education, finance, and law to offer ideas for using data more meaningfully and effectively across sectors and institutions. What Counts is not focused on finding one right answer; rather, it is meant to serve as the basis for smarter conversations about data going forward.
What Counts builds on key themes of a 2012 book—Investing in What Works for America’s Communities—that was published by the Federal Reserve Bank of San Francisco and the Low Income Investment Fund. What Works calls on leaders from the public, private, and nonprofit sectors to recognize that they can achieve more by working together and by using data to gauge the context and reach of their efforts. The Federal Reserve Bank of San Francisco and the Urban Institute partnered to publish What Counts to address questions raised by What Works readers about how to best gather, analyze, and use data to understand what actually works for communities. Funding for What Counts was provided to the Urban Institute by the Robert Wood Johnson Foundation…(More).”
Read all of the articles from the book in the The Book section.
Open Standards and the Digital Age
Book by Andrew L. Russell: “How did openness become a foundational value for the networks of the twenty-first century? Open Standards and the Digital Age answers this question through an interdisciplinary history of information networks that pays close attention to the politics of standardization. For much of the twentieth century, information networks such as the monopoly Bell System and the American military’s Arpanet were closed systems subject to centralized control. In the 1970s and 1980s, however, engineers in the United States and Europe experimented with design strategies to create new digital networks. In the process, they embraced discourses of “openness” to describe their ideological commitments to entrepreneurship, technological innovation, and participatory democracy. The rhetoric of openness has flourished – for example, in movements for open government, open source software, and open access publishing – but such rhetoric also obscures the ways the Internet and other “open” systems still depend heavily on hierarchical forms of control….(More).”
The Black Box Society
New book by Frank Pasquale on “The Secret Algorithms That Control Money and Information”: “Every day, corporations are connecting the dots about our personal behavior—silently scrutinizing clues left behind by our work habits and Internet use. The data compiled and portraits created are incredibly detailed, to the point of being invasive. But who connects the dots about what firms are doing with this information? The Black Box Society argues that we all need to be able to do so—and to set limits on how big data affects our lives.
Hidden algorithms can make (or ruin) reputations, decide the destiny of entrepreneurs, or even devastate an entire economy. Shrouded in secrecy and complexity, decisions at major Silicon Valley and Wall Street firms were long assumed to be neutral and technical. But leaks, whistleblowers, and legal disputes have shed new light on automated judgment. Self-serving and reckless behavior is surprisingly common, and easy to hide in code protected by legal and real secrecy. Even after billions of dollars of fines have been levied, underfunded regulators may have only scratched the surface of this troubling behavior….(More).”
Turns Out the Internet Is Bad at Guessing How Many Coins Are in a Jar
Eric B. Steiner at Wired: “A few weeks ago, I asked the internet to guess how many coins were in a huge jar…The mathematical theory behind this kind of estimation game is apparently sound. That is, the mean of all the estimates will be uncannily close to the actual value, every time. James Surowiecki’s best-selling book, Wisdom of the Crowd, banks on this principle, and details several striking anecdotes of crowd accuracy. The most famous is a 1906 competition in Plymouth, England to guess the weight of an ox. As reported by Sir Francis Galton in a letter to Nature, no one guessed the actual weight of the ox, but the average of all 787 submitted guesses was exactly the beast’s actual weight….
So what happened to the collective intelligence supposedly buried in our disparate ignorance?
Most successful crowdsourcing projects are essentially the sum of many small parts: efficiently harvested resources (information, effort, money) courtesy of a large group of contributors. Think Wikipedia, Google search results, Amazon’s Mechanical Turk, and KickStarter.
But a sum of parts does not wisdom make. When we try to produce collective intelligence, things get messy. Whether we are predicting the outcome of an election, betting on sporting contests, or estimating the value of coins in a jar, the crowd’s take is vulnerable to at least three major factors: skill, diversity, and independence.
A certain amount of skill or knowledge in the crowd is obviously required, while crowd diversity expands the number of possible solutions or strategies. Participant independence is important because it preserves the value of individual contributors, which is another way of saying that if everyone copies their neighbor’s guess, the data are doomed.
Failure to meet any one of these conditions can lead to wildly inaccurate answers, information echo, or herd-like behavior. (There is more than a little irony with the herding hazard: The internet makes it possible to measure crowd wisdom and maybe put it to use. Yet because people tend to base their opinions on the opinions of others, the internet ends up amplifying the social conformity effect, thereby preventing an accurate picture of what the crowd actually thinks.)
What’s more, even when these conditions—skill, diversity, independence—are reasonably satisfied, as they were in the coin jar experiment, humans exhibit a whole host of other cognitive biases and irrational thinking that can impede crowd wisdom. True, some bias can be positive; all that Gladwellian snap-judgment stuff. But most biases aren’t so helpful, and can too easily lead us to ignore evidence, overestimate probabilities, and see patterns where there are none. These biases are not vanquished simply by expanding sample size. On the contrary, they get magnified.
Given the last 60 years of research in cognitive psychology, I submit that Galton’s results with the ox weight data were outrageously lucky, and that the same is true of other instances of seemingly perfect “bean jar”-styled experiments….”
Democratizing Inequalities: Dilemmas of the New Public Participation
New book edited by Caroline W. Lee, Michael McQuarrie and Edward T. Walker: “Opportunities to “have your say,” “get involved,” and “join the conversation” are everywhere in public life. From crowdsourcing and town hall meetings to government experiments with social media, participatory politics increasingly seem like a revolutionary antidote to the decline of civic engagement and the thinning of the contemporary public sphere. Many argue that, with new technologies, flexible organizational cultures, and a supportive policymaking context, we now hold the keys to large-scale democratic revitalization.
Democratizing Inequalities shows that the equation may not be so simple. Modern societies face a variety of structural problems that limit potentials for true democratization, as well as vast inequalities in political action and voice that are not easily resolved by participatory solutions. Popular participation may even reinforce elite power in unexpected ways. Resisting an oversimplified account of participation as empowerment, this collection of essays brings together a diverse range of leading scholars to reveal surprising insights into how dilemmas of the new public participation play out in politics and organizations. Through investigations including fights over the authenticity of business-sponsored public participation, the surge of the Tea Party, the role of corporations in electoral campaigns, and participatory budgeting practices in Brazil, Democratizing Inequalities seeks to refresh our understanding of public participation and trace the reshaping of authority in today’s political environment.”
Transparency isn’t what keeps government from working
in the Washington Post: “In 2014, a number of big thinkers made the surprising claim that government openness and transparency are to blame for today’s gridlock. They have it backward: Not only is there no relationship between openness and dysfunction, but more secrecy can only add to that dysfunction.
As transparency advocates, we never take openness for granted. The latest example of the dangers of secrecy was the “cromnibus” bill, with its surprise lifting of campaign finance limits for political parties to an astonishing $3 million per couple per cycle, and its suddenly revealed watering down of Dodd-Frank’s derivatives safeguards. And in parallel to the controversy over the release of the CIA’s torture report, that agency proposed to delete e-mail from nearly all employees and contractors, destroying potential documentary evidence of wrongdoing. Openness doesn’t happen without a struggle…..
Academics, such as Francis Fukuyama, make the case that politicians need privacy and discretion — back-door channels — to get the business of government done. “The obvious solution to this problem would be to roll back some of the would-be democratizing reforms, but no one dares suggest that what the country needs is a bit less participation and transparency,” writes Fukuyama in his newest book. At a time when voter participation is as low as during World War II, it seems strange to call for less participation and democracy. And more secrecy in Congress isn’t going to suddenly create dealmaking. The 2011 congressional “supercommittee” tasked with developing a $1.5 trillion deficit reduction deal operated almost entirely in secret. The problem wasn’t transparency or openness. Instead, as the committee’s Republican co-chairman, Jeb Hensarling, stated, the real problem was “two dramatically competing visions of the role [of] government.” These are the real issues, not openness….
We are not transparency absolutists. Not everything government and Congress do should occur in a fishbowl; that said, there is already plenty of room today for private deliberations. The problem isn’t transparency. It is that the political landscape punishes those who try to work together. And if various accountability measures create procedural challenges, let’s fix them. When it comes to holding government accountable, it is in the nation’s best interest to allow the media, nonprofit groups and the public full access to decision-making.”
Mastering ’Metrics: The Path from Cause to Effect
Book by Joshua D. Angrist & Jörn-Steffen Pischke : “Applied econometrics, known to aficionados as ‘metrics, is the original data science. ‘Metrics encompasses the statistical methods economists use to untangle cause and effect in human affairs. Through accessible discussion and with a dose of kung fu–themed humor, Mastering ‘Metrics presents the essential tools of econometric research and demonstrates why econometrics is exciting and useful.
The five most valuable econometric methods, or what the authors call the Furious Five–random assignment, regression, instrumental variables, regression discontinuity designs, and differences in differences–are illustrated through well-crafted real-world examples (vetted for awesomeness by Kung Fu Panda’s Jade Palace). Does health insurance make you healthier? Randomized experiments provide answers. Are expensive private colleges and selective public high schools better than more pedestrian institutions? Regression analysis and a regression discontinuity design reveal the surprising truth. When private banks teeter, and depositors take their money and run, should central banks step in to save them? Differences-in-differences analysis of a Depression-era banking crisis offers a response. Could arresting O. J. Simpson have saved his ex-wife’s life? Instrumental variables methods instruct law enforcement authorities in how best to respond to domestic abuse….(More).”
Wikipedia and the Politics of Openness
New book by Nathaniel Tkacz: “Few virtues are as celebrated in contemporary culture as openness. Rooted in software culture and carrying more than a whiff of Silicon Valley technical utopianism, openness—of decision-making, data, and organizational structure—is seen as the cure for many problems in politics and business.
But what does openness mean, and what would a political theory of openness look like? With Wikipedia and the Politics of Openness, Nathaniel Tkacz uses Wikipedia, the most prominent product of open organization, to analyze the theory and politics of openness in practice—and to break its spell. Through discussions of edit wars, article deletion policies, user access levels, and more, Tkacz enables us to see how the key concepts of openness—including collaboration, ad-hocracy, and the splitting of contested projects through “forking”—play out in reality.
The resulting book is the richest critical analysis of openness to date, one that roots media theory in messy reality and thereby helps us move beyond the vaporware promises of digital utopians and take the first steps toward truly understanding what openness does, and does not, have to offer….(More).”