Governing the Smart, Connected City

Curated on Posted on by Stefaan Verhulst
Blog by Susan Crawford at HBR: “As politics at the federal level becomes increasingly corrosive and polarized, with trust in Congress and the President at historic lows, Americans still celebrate their cities. And cities are where the action is when it comes to using technology to thicken the mesh of civic goods — more and more cities are using data to animate and inform interactions between government and citizens to improve wellbeing.
Every day, I learn about some new civic improvement that will become possible when we can assume the presence of ubiquitous, cheap, and unlimited data connectivity in cities. Some of these are made possible by the proliferation of smartphones; others rely on the increasing number of internet-connected sensors embedded in the built environment. In both cases, the constant is data. (My new book, The Responsive City, written with co-author Stephen Goldsmith, tells stories from Chicago, Boston, New York City and elsewhere about recent developments along these lines.)
For example, with open fiber networks in place, sending video messages will become as accessible and routine as sending email is now. Take a look at rhinobird.tv, a free lightweight, open-source video service that works in browsers (no special download needed) and allows anyone to create a hashtag-driven “channel” for particular events and places. A debate or protest could be viewed from a thousand perspectives. Elected officials and public employees could easily hold streaming, virtual town hall meetings.
Given all that video and all those livestreams, we’ll need curation and aggregation to make sense of the flow. That’s why visualization norms, still in their infancy, will become a greater part of literacy. When the Internet Archive attempted late last year to “map” 400,000 hours of television news, against worldwide locations, it came up with pulsing blobs of attention. Although visionary Kevin Kelly has been talking about data visualization as a new form of literacy for years, city governments still struggle with presenting complex and changing information in standard, easy-to-consume ways.
Plenar.io is one attempt to resolve this. It’s a platform developed by former Chicago Chief Data Officer Brett Goldstein that allows public datasets to be combined and mapped with easy-to-see relationships among weather and crime, for example, on a single city block. (A sample question anyone can ask of Plenar.io: “Tell me the story of 700 Howard Street in San Francisco.”) Right now, Plenar.io’s visual norm is a map, but it’s easy to imagine other forms of presentation that could become standard. All the city has to do is open up its widely varying datasets…”

Why Hasn’t ‘Big Data’ Saved Democracy?

Curated on Posted on by Stefaan Verhulst

Review by Marshall Ganz : “In his new book, The Big Disconnect: Why the Internet Hasn’t Transformed Politics (Yet), Personal Democracy Forum founder Micah Sifry asks a very good question: what ever happened to the prediction that a radically cheapened cost of connection would displace traditional political gatekeepers, not only radically opening up politics, but also producing a real shift in the balance of power?
Sifry, an insider, offers an honest assessment of the effects of the new technology on politics, calling out his colleagues courageously in ways that can be useful to outsiders as well. Defining his terms at the outset, he provides us with a helpful roadmap: the “Internet” is “the set of protocols and practices that allow computing and communications devices to connect to each other and share information and the set of cultural behaviors and expectations that this underlying foundation makes possible.” Politics is “everything we can and must do together;” democracy is “a system in which all people participate fully and equally in decisions that affect their lives.”
…
Sifry’s case is persuasive, but incomplete. Although he sees the problem, he locates its sources, and solutions, only in the technology. But what about the people who chose to use technology in the ways they do? Is the agency in the tools, or in those who use them?
One glaringly important question noted but left unaddressed is why new technology seems to have had a far greater impact on progressive politics than on conservative ones. Why is the NRA, for example, indifferent to the new technology, while anti-gun violence groups are almost entirely dependent on it? Are progressives more technologically minded? Do their causes and candidates lend themselves more to digital mobilization? Are they more creative?
That new technology enables the emergence of a professional cadre whose wealth and power depend on control of that technology is nothing new. It happened with television, direct mail fund raising, and early forms of targeting, too. But why, unlike television and direct mail, has the Internet effect has been far more evident on the Left than on the Right?
The fact that Sifry fails to explore this question may be rooted not only in a kind of “technological determinism” but also in a kind of commitment to direct democracy—a belief that “true” democracy requires the ongoing and unmediated expression of a preference by every individual affected by any decision.” This makes it hard for him to recognize good organizing, which is based on the role of leadership in mobilizing, developing and expressing shared preferences through organization, party, or chosen representative….”

Research Handbook On Transparency

Curated on Posted on by Stefaan Verhulst

New book edited by Padideh Ala’i and Robert G. Vaughn: ‘”Transparency” has multiple, contested meanings. This broad-ranging volume accepts that complexity and thoughtfully contrasts alternative views through conceptual pieces, country cases, and assessments of policies–such as freedom of information laws, whistleblower protections, financial disclosure, and participatory policymaking procedures.’
– Susan Rose-Ackerman, Yale University Law School, US
In the last two decades transparency has become a ubiquitous and stubbornly ambiguous term. Typically understood to promote rule of law, democratic participation, anti-corruption initiatives, human rights, and economic efficiency, transparency can also legitimate bureaucratic power, advance undemocratic forms of governance, and aid in global centralization of power. This path-breaking volume, comprising original contributions on a range of countries and environments, exposes the many faces of transparency by allowing readers to see the uncertainties, inconsistencies and surprises contained within the current conceptions and applications of the term….
The expert contributors identify the goals, purposes and ramifications of transparency while presenting both its advantages and shortcomings. Through this framework, they explore transparency from a number of international and comparative perspectives. Some chapters emphasize cultural and national aspects of the issue, with country-specific examples from China, Mexico, the US and the UK, while others focus on transparency within global organizations such as the World Bank and the WTO. A number of relevant legal considerations are also discussed, including freedom of information laws, financial disclosure of public officials and whistleblower protection…”

Tell Everyone: Why We Share & Why It Matters

Curated on Posted on by Stefaan Verhulst
Book review by Tim Currie: “Were the people sharing these stories outraged by Doug Ford’s use of an ethnic stereotype? Joyfully amused at the ongoing campaign gaffes? Or saddened by the state of public discourse at a democratic forum? All of these emotions likely played a part in driving social shares. But a growing body of research suggests some emotions are more influential than others.
Alfred Hermida’s new book, Tell Everyone: Why We Share & Why It Matters, takes us through that research—and a pile more, from Pew Center data on the makeup of our friends lists to a Yahoo! study on the nature of social influencers. One of Hermida’s accomplishments is to have woven that research into a breezy narrative crammed with examples from recent headlines.
Not up on the concept of cognitive dissonance? Homophily? Pluralistic ignorance? Or situational awareness? Not a deal breaker. Just in time for Halloween, Tell Everyone (Doubleday Canada) is a social science literature review masquerading as light bedside reading from the business management section. Hermida has tucked the academic sourcing into 21 pages of endnotes and offered a highly readable 217-page tour of social movements, revolutions, journalistic gaffes and corporate PR disasters.
The UBC journalism professor moves easily from chronicling the activities of Boston Marathon Redditors to Tahrir Square YouTubers to Japanese earthquake tweeters. He dips frequently into the past for context, highlighting the roles of French Revolution-era salon “bloggers,” 18th-century Portuguese earthquake pamphleteers and First World War German pilots.
Indeed, this book is only marginally about journalism, made clear by the absence of a reference to “news” in its title. It is at least as much about sociology and marketing.
Mathew Ingram argued recently that journalism’s biggest competitors don’t look like journalism. Hermida would no doubt agree. The Daily Show’s blurring of comedy and journalism is now a familiar ingredient in people’s information diet, he writes. And with nearly every news event, “the reporting by journalists sits alongside the accounts, experiences, opinions and hopes of millions of others.” Journalistic accounts didn’t define Mitt Romney’s 2012 U.S. presidential campaign, he notes; thousands of users did, with their “binders full of women” meme.
Hermida devotes a chapter to chronicling the ways in which consumers are asserting themselves in the marketplace—and the ways in which brands are reacting. The communications team at Domino’s Pizza failed to engage YouTube users over a gross gag video made by two of its employees in 2009. But Lionsgate films effectively incorporated user-generated content into its promotions for the 2012 Hunger Games movie. Some of the examples are well known but their value lies in the considerable context Hermida provides.
Other chapters highlight the role of social media in the wake of natural disasters and how users—and researchers—are working to identify hoaxes.
Tell Everyone is the latest in a small but growing number of mass-market books aiming to distill social media research from the ivory tower. The most notable is Wharton School professor Jonah Berger’s 2013 book Contagious: Why Things Catch On. Hermida discusses the influential 2009 research conducted by Berger and his colleague Katherine Milkman into stories on the New York Times most-emailed list. Those conclusions now greatly influence the work of social media editors.
But, in this instance at least, the lively pacing of the book sacrifices some valuable detail.
Hermida explores the studies’ main conclusion: positive content is more viral than negative content, but the key is the presence of activating emotions in the user, such as joy or anger. However, the chapter gives only a cursory mention to a finding Berger discusses at length in Contagious—the surprisingly frequent presence of science stories in the list of most-emailed articles. The emotion at play is awe—what Berger characterizes as not quite joy, but a complex sense of surprise, unexpectedness or mystery. It’s an important aspect of our still-evolving understanding of how we use social media….”

Behavioral Economics of Education: Progress and Possibilities

Curated on Posted on by Stefaan Verhulst

Paper by Adam M. Lavecchia, Heidi Liu, and Philip Oreopoulos:” Behavioral economics attempts to integrate insights from psychology, neuroscience, and sociology in order to better predict individual outcomes and develop more effective policy. While the field has been successfully applied to many areas, education has, so far, received less attention – a surprising oversight, given the field’s key interest in long-run decision-making and the propensity of youth to make poor long-run decisions. In this chapter, we review the emerging literature on the behavioral economics of education. We first develop a general framework for thinking about why youth and their parents might not always take full advantage of education opportunities. We then discuss how these behavioral barriers may be preventing some students from improving their long-run welfare. We evaluate the recent but rapidly growing efforts to develop policies that mitigate these barriers, many of which have been examined in experimental settings. Finally, we discuss future prospects for research in this emerging field.”

From Information to Smart Society

Curated on Posted on by Stefaan Verhulst

New book edited by Mola, Lapo, Pennarola, Ferdinando,  and Za, Stefano: “This book presents a collection of research papers focusing on issues emerging from the interaction of information technologies and organizational systems. In particular, the individual contributions examine digital platforms and artifacts currently adopted in both the business world and society at large (people, communities, firms, governments, etc.). The topics covered include: virtual organizations, virtual communities, smart societies, smart cities, ecological sustainability, e-healthcare, e-government, and interactive policy-making (IPM)…”

New Frontiers in Open Innovation

Curated on Posted on by Stefaan Verhulst

New book edited by Henry Chesbrough, Wim Vanhaverbeke, and Joel West: “Companies have to innovate to stay competitive, and they have to collaborate with other organizations to innovate effectively. Although the benefits of “open innovation” have been described in detail before, underlying mechanisms how companies can be successful open innovators have not be understood well. A growing community of innovation management researchers started to develop different frameworks to understand open innovation in a more systematic way.
This book provides a thorough examination of research conducted to date on open innovation, as well as a comprehensive overview of what will be the most important, most promising and most relevant research topics in this area during the next decade. Open Innovation: Researching a new paradigm (OUP 2006) was the first initiative to bring open innovation closer to the academic community. Open innovation research has since then been growing in an exponential way and research has evolved in different and unexpected directions. As the research field is growing, it becomes increasingly difficult for young (and even experienced scholars) to keep an overview of the most important trends in open innovation research, of the research topics that are most promising for the coming years, and of the most interesting management challenges that are emerging in organizations practicing open innovation.
In the spirit of an open approach to innovation, the editors have engaged other scholars and practitioners to contribute some of their interesting insights in this book.”

Tackling Wicked Government Problems

Curated on Posted on by Stefaan Verhulst

Book by Jackson Nickerson and Ronald Sanders: “How can government leaders build, sustain, and leverage the cross-organizational collaborative networks needed to tackle the complex interagency and intergovernmental challenges they increasingly face? Tackling Wicked Government Problems: A Practical Guide for Developing Enterprise Leaders draws on the experiences of high-level government leaders to describe and comprehensively articulate the complicated, ill-structured difficulties they face—often referred to as “wicked problems”—in leading across organizational boundaries and offers the best strategies for addressing them.
Tackling Wicked Government Problems explores how enterprise leaders use networks of trusted, collaborative relationships to respond and lead solutions to problems that span agencies. It also offers several approaches for translating social network theory into practical approaches for these leaders to build and leverage boundary-spanning collaborative networks and achieve real mission results.
Finally, past and present government executives offer strategies for systematically developing enterprise leaders. Taken together, these essays provide a way forward for a new cadre of officials better equipped to tackle government’s twenty-first-century wicked challenges”

Traversing Digital Babel

Curated on Posted on by Stefaan Verhulst

New book by Alon Peled: “The computer systems of government agencies are notoriously complex. New technologies are piled on older technologies, creating layers that call to mind an archaeological dig. Obsolete programming languages and closed mainframe designs offer barriers to integration with other agency systems. Worldwide, these unwieldy systems waste billions of dollars, keep citizens from receiving services, and even—as seen in interoperability failures on 9/11 and during Hurricane Katrina—cost lives. In this book, Alon Peled offers a groundbreaking approach for enabling information sharing among public sector agencies: using selective incentives to “nudge” agencies to exchange information assets. Peled proposes the establishment of a Public Sector Information Exchange (PSIE), through which agencies would trade information.
After describing public sector information sharing failures and the advantages of incentivized sharing, Peled examines the U.S. Open Data program, and the gap between its rhetoric and results. He offers examples of creative public sector information sharing in the United States, Australia, Brazil, the Netherlands, and Iceland. Peled argues that information is a contested commodity, and draws lessons from the trade histories of other contested commodities—including cadavers for anatomical dissection in nineteenth-century Britain. He explains how agencies can exchange information as a contested commodity through a PSIE program tailored to an individual country’s needs, and he describes the legal, economic, and technical foundations of such a program. Touching on issues from data ownership to freedom of information, Peled offers pragmatic advice to politicians, bureaucrats, technologists, and citizens for revitalizing critical information flows.”

Atlas of Cities

Curated on Posted on by Stefaan Verhulst

New book edited by Paul Knox:  “More than half the world’s population lives in cities, and that proportion is expected to rise to three-quarters by 2050. Urbanization is a global phenomenon, but the way cities are developing, the experience of city life, and the prospects for the future of cities vary widely from region to region. The Atlas of Cities presents a unique taxonomy of cities that looks at different aspects of their physical, economic, social, and political structures; their interactions with each other and with their hinterlands; the challenges and opportunities they present; and where cities might be going in the future.
Each chapter explores a particular type of city—from the foundational cities of Greece and Rome and the networked cities of the Hanseatic League, through the nineteenth-century modernization of Paris and the industrialization of Manchester, to the green and “smart” cities of today. Expert contributors explore how the development of these cities reflects one or more of the common themes of urban development: the mobilizing function (transport, communication, and infrastructure); the generative function (innovation and technology); the decision-making capacity (governance, economics, and institutions); and the transformative capacity (society, lifestyle, and culture)….
Table of Contents;  Introduction[PDF] pdf-icon“