How Congress can improve productivity by looking to the rest of the world


Beth Noveck and Dane Gambrell at the Hill: “…While an important first step in helping to resume operations, Congress needs to follow the lead of those many legislatures around the world who have changed their laws and rules and are using technology to continue to legislate, conduct oversight and even innovate. 

Though efforts to restart by adopting proxy voting are a step in the right direction, they do not go far enough to create what Georgetown University’s Lorelei Kelly calls the “modern and safe digital infrastructure for the world’s most powerful national legislature.” 

Congress has all but shut down since March. While the Senate formally “re-opened” on May 4, the chamber is operating under restrictive new guidelines, with hearings largely closed to the public and lawmakers advised to bring only a skeleton crew to run their offices. Considering that the average age of a senator is 63 and the average age of a Member of the House is 58, this caution comes as no surprise.

Yet when we take into account that parliaments around the world from New Zealand to the Maldives are holding committee meetings, running plenary sessions, voting and even engaging the public in the lawmaking process online, we should be asking Congress to do more faster. 

Instead, bitter partisan wrangling — with Republicans accusing Democrats of taking advantage of social distancing to launch a power grab and Democrats accusing Republicans of failing to exercise oversight — is delaying the adoption of long available and easy to use technologies. More than a left-right issue, moving online is a top-down issue with leadership of both parties using the crisis to consolidate power.

Working online

The Parliament of the United Kingdom, for example, is one of dozens of legislatures turning to online video conferencing tools such as Zoom, Microsoft Teams, Cisco Web Meetings and Google Hangouts to do plenary or committee meetings. After 800 years, lawmakers in the House of Commons convened the first-ever “virtual Parliament” at the end of April. In this hybrid approach, some MPs were present in the legislative chamber while most joined remotely using Zoom…(More)”.

Trust and the Covid-19 Pandemic


2020 Edelman Trust Barometer Spring Update: “… a stunning rise in the public’s trust in government and business. Since January, trust in government has risen nine points and trust in business has risen six points, underscoring the fact that now more than ever, U.S. business must take the lead. This is particularly important because while trust in government has risen sharply in a few short months, the government in the U.S. is still distrusted overall, with approval of only 48%. Overall, business trust has surged to 56% over the same period.

This significant shift in sentiment marks a once-in-a-century moment for business to step forward. This is especially important given the fact that historically our research shows that considerable increases in trust scores are often be followed by losses in trust.

This opportunity for business is particularly important because half of respondents maintain that business needs to take a lead in providing economic relief and support, and 60 percent say that CEOs should take the lead on pandemic response as opposed to waiting for the government to impose it. That said, only 27% say CEOs are doing an outstanding job meeting the demands placed on them by the pandemic.

For corporate leaders, this is a moment of reckoning—and a time for radical transparency. It is imperative for corporate leaders to be open, direct and frequent about the measures they’re taking to balance public health and the economy and protect employee and customer safety. Our survey shows that CEOs have an amazing opportunity to lead their own organizations on this front right now, with a 10 point increase among U.S. respondents since March to tell the truth about the pandemic.

And to understand just how high the stakes are for business leaders to get things right, 54% of U.S. respondents are very concerned about job loss due to the pandemic and not being able to find a new job for a very long time. This occurs at a time when only 37% of U.S. respondents believe business is doing well or very well at protecting their employees’ financial wellbeing and safeguarding their jobs.

Our data also shows that only 41% of Americans think business is doing “well or very well” at ensuring the products and services that people need most are readily available and easily accessible. But the data also shows there is more opportunity for business to offer ingenuity—in the form of new market entrants and strategic pivots. Now is a time for clients to sharpen their strategic planning, in line with the ways Covid-19 is changing their audiences.

Our survey also uncovers a sense of underlying optimism that business leaders must tap into in order to positively transition out of the current situation. As horrible as the pandemic is, 64% of U.S. respondents believe this will lead to valuable innovations and changes for the better in how we live, work and treat each other as people…(More)”

Data Privacy Budget and Solutions Forecast


Survey by FTI Consulting: “…reported significant increases in spend and data privacy-related programs. Though respondents are increasing their emphasis on privacy compliance, the results showed that many are also willing to take risks in the interest of tapping into the value of their data. Still others believe that “good faith” efforts will improve their position with regulators. Key findings include:

  • 97 percent of organizations will increase their spend on data privacy in the coming year, with nearly one-third indicating plans to increase budgets by between 90 percent and more than 100 percent.
  • 78 percent agreed with the statement: “The value of data is encouraging organizations to find ways to avoid complying fully with data privacy regulation.”
  • 87 percent of respondents believed that steps toward compliance will mitigate regulatory scrutiny. More than half strongly agreed with this idea.
  • 44 percent said they expect lack of awareness and training to be the key data privacy challenge of the coming year.             

In terms of solutions, respondents indicated a diverse array of techniques for the coming year, and only 6 percent said they had no plans for change. The top-rated solutions set for implementation over the next 12 months included establishing a clear, consistent set of data privacy standards, updating agreements and contracts with external parties, reviewing standard data privacy practices of supply chains and building privacy-by-design programs….(More)”.

Considering the Source: Varieties of COVID-19 Information


Congressional Research Service: “In common parlance, the terms propaganda, misinformation, and disinformation are often used interchangeably, often with connotations of deliberate untruths of nefarious origin. In a national security context, however, these terms refer to categories of information that are created and disseminated with different intent and serve different strategic purposes. This primer examines these categories to create a framework for understanding the national security implications of information related to the Coronavirus Disease 2019 (COVID-19) pandemic….(More)”.

How AI can help us harness our ‘collective intelligence’


Edd Gent at the BBC: “…There are already promising examples of how AI can help us better pool our unique capabilities. San Francisco start-up Unanimous AI has built an online platform that helps guide group decisions. They’ve looked to an unlikely place to guide their AI: the way honeybees make collective decisions.

“We went back to basics and said, ‘How does nature amplify the intelligence of groups?’,” says CEO Louis Rosenberg. “What nature does is form real-time systems, where the groups are interacting all at once together with feedback loops. So, they’re pushing and pulling on each other as a system, and converging on the best possible combination of their knowledge, wisdom, insight and intuition.”

Their Swarm AI platform presents groups with a question and places potential answers in different corners of their screen. Users control a virtual magnet with their mouse and engage in a tug of war to drag an ice hockey puck to the answer they think is correct. The system’s algorithm analyses how each user interacts with the puck – for instance, how much conviction they drag it with or how quickly they waver when they’re in the minority – and  uses this information to determine where the puck moves. That creates feedback loops in which each user is influenced by the choice and conviction of the others allowing the puck to end up at the answer best reflecting the collective wisdom of the group.

Several academic papers and high-profile clients who use the product back up the effectiveness of the Swarm AI platform. In one recent study, a group of traders were asked to forecast the weekly movement of several key stock market indices by trying to drag the puck to one of four answers — up or down by more than 4%, or up and down by less than 4%. With the tool, they boosted their accuracy by 36%.

Credit Suisse has used the platform to help investors forecast the performance of Asian markets; Disney has used it to predict the success of TV shows; and Unanimous has even partnered with Stanford Medical School to boost doctors’ ability to diagnose pneumonia from chest X-rays by 33%….(More)”

See also: Where and when AI and CI meet: exploring the intersection of artificial and collective intelligence towards the goal of innovating how we govern and Identifying Citizens’ Needs by Combining Artificial Intelligence (AI) and Collective Intelligence (CI).

Dark Patterns: Regulating Digital Design


Report by the Stiftung Neue Verantwortung: “How easy it is to order a book on an online shop’s website, how intuitive maps or navigation services are to use in everyday life, or how laborious it is to set up a customer account for a car-sharing service, these features and ‘user flows’ have become incredibly important to the every customer. Today, the “user friendliness” of a digital platform or service can therefore have a significant influence on how well a product sells or what market share it gains. Therefore, not only operators of large online platforms, but also companies in more traditional sectors of the economy are increasing investments into designing websites, apps or software in such a way that they can be used easily, intuitively and as time-saving as possible. 

This approach to product design is called user-centered design (UX design) and is based on the observations of how people interact with digital products, developing prototypes and testing them in experiments. These methods are not only used to improve the user-friendliness of digital interfaces but also to improve certain performance indicators which are relevant to the business – whether it is raising the number of users who register as new customers, increasing the sales volume per user or encouraging as many users as possible to share personal data.

UX design as well as intensive testing and optimization of user interfaces has become a standard in today’s digital product development as well as an important growth-driver for many companies. However, this development also has a side effect: Since companies and users can have conflicting interests and needs with regard to the design of digital products or services, digital design practices which cause problems or even harm for users are spreading.

Examples of problematic design choices include warnings and countdowns that create time pressure in online shops, the design of settings-windows that make it difficult for users to activate data protection settings, or website architectures that make it extremely time-consuming to delete an account. These examples are called “dark patterns”, “Deceptive Design” or “Unethical Design” and are defined as design practices which, intentionally or intentionally, influence people to their disadvantage and potentially manipulate users in their behaviour or decisions….(More)”.

MEPs chart path for a European approach to Artificial Intelligence


Samuel Stolton at Euractiv: “As part of a series of debates in Parliament’s Legal Affairs Committee on Tuesday afternoon, MEPs exchanged ideas concerning several reports on Artificial Intelligence, covering ethics, civil liability, and intellectual property.

The reports represent Parliament’s recommendations to the Commission on the future for AI technology in the bloc, following the publication of the executive’s White Paper on Artificial Intelligence, which stated that high-risk technologies in ‘critical sectors’ and those deemed to be of ‘critical use’ should be subjected to new requirements.

One Parliament initiative on the ethical aspects of AI, led by Spanish Socialist Ibán García del Blanco, notes that he believes a uniform regulatory framework in the field of AI in Europe is necessary to avoid member states adopting different approaches.

“We felt that regulation is important to make sure that there is no restriction on the internal market. If we leave scope to the member states, I think we’ll see greater legal uncertainty,” García del Blanco said on Tuesday.

In the context of the current public health crisis, García del Blanco also said the use of certain biometric applications and remote recognition technologies should be proportionate, while respecting the EU’s data protection regime and the EU Charter of Fundamental Rights.

A new EU agency for Artificial Intelligence?

One of the most contested areas of García del Blanco’s report was his suggestion that the EU should establish a new agency responsible for overseeing compliance with future ethical principles in Artificial Intelligence.

“We shouldn’t get distracted by the idea of setting up an agency, European Union citizens are not interested in setting up further bodies,” said the conservative EPP’s shadow rapporteur on the file, Geoffroy Didier.

The centrist-liberal Renew group also did not warm up to the idea of establishing a new agency for AI, with MEP Stephane Sejourne saying that there already exist bodies that could have their remits extended.

In the previous mandate, as part of a 2017 resolution on Civil Law Rules on Robotics, Parliament had called upon the Commission to ‘consider’ whether an EU Agency for Robotics and Artificial Intelligence could be worth establishing in the future.

Another point of divergence consistently raised by MEPs on Tuesday was the lack of harmony in key definitions related to Artificial Intelligence across different Parliamentary texts, which could create legal loopholes in the future.

In this vein, members highlighted the need to work towards joint definitions for Artificial intelligence operations, in order to ensure consistency across Parliament’s four draft recommendations to the Commission….(More)”.

Social sciences and social imagination


Essay by Geoff Mulgan: “Crises – whether wars or pandemics – can sometimes, though not always, fuel social imagination.  New arrangements have to be created at breakneck speed and old norms have to be discarded.  The deeper the crisis the more likely it is that people ask not for a return to normal but for a jump to something different and better.

So it is now.  Across the world countries are beginning to think about how life after COVID-19 might be different: could we use the crisis to solve the problems of carbon, low status for care-workers, or welfare states ill-suited to new forms of precariousness?  As this debate gathers speed, it’s opening up questions about the role of the social sciences. They’re playing a vital role in helping countries to manage the crisis, and to plan for recovery.  But how much are they there to understand the past and present – and how much should they help us to shape the future?

A century ago the answers were perhaps more obvious than today.  HG Wells early in the last century described sociology as ‘the description of the Ideal Society and its relation to existing societies’.  The founders of UCL in the mid-19th century and of LSE at the end of the 19th century, saw them as vehicles to change the world not just to interpret it.  It was taken for granted that social science should help map out possible futures – new rights, new forms of social policy, new ways of running economies.

Unfortunately, these traditions have largely atrophied.  Within academia you are far more likely to make a successful career analysing past patterns, or critiquing the present, than offering designs for the future.  That is partly the result of very healthy trends – in particular, more attention being paid to evidence and data.  But it’s left a gap since, by definition, there isn’t any hard evidence about a future that hasn’t yet happened.  There are a few small pockets of more speculative, future-oriented work in universities.  But they’re seen as quite marginal, and a fair proportion of this work is inward looking – feeding into academic journals and very small audiences – rather than feeding into political programmes and public imagination as happened in the past.  Meanwhile one of the less attractive legacies of several decades of post-structuralism and post-modernism is that many academics believe they have much more of a duty to critique than to propose or create.

Outside the academy the traditions of social imagination have also atrophied.  Political parties have largely closed down the research departments that once helped them think.  Thinktanks have become ever more locked into news cycles rather than long range thinking.

In the late 20th century the progressive movements of the left lost confidence in a forward march of history, and the green movements that have partly replaced them have proven more effective at persuading people of the likelihood of future ecological disaster than promoting positive alternatives (though the green visions of future arrangements for food, circular economies are a partial exception to the picture I’m describing here).  As a result much of the role of future imagination has been left to fiction.

One symptom is that many fewer people today can articulate a plausible and desirable better society than was the case 50 or 100 years ago.  Majorities in countries like the UK now expect their children to be worse off than they are….(More)”.

10 transformative data questions related to gender


Press Release: “As part of efforts to identify priorities across sectors in which data and data science could make a difference, The Governance Lab (The GovLab) at the New York University Tandon School of Engineering has partnered with Data2X, the gender data alliance housed at the United Nations Foundation, to release ten pressing questions on gender that experts have determined can be answered using data. Members of the public are invited to share their views and vote to help develop a data agenda on gender.

The questions are part of the 100 Questions Initiative, an effort to identify the most important societal questions that can be answered by data. The project relies on an innovative process of sourcing “bilinguals,” individuals with both subject-matter and data expertise, who in this instance provided questions related to gender they considered to be urgent and answerable. The results span issues of labor, health, climate change, and gender-based violence.

Through the initiative’s new online platform, anyone can now vote on what they consider to be the most pressing, data-related questions about gender that researchers and institutions should prioritize. Through voting, the public can steer the conversation and determine which topics should be the subject of data collaboratives, an emerging form of collaboration that allows organizations from different sectors to exchange data to create public value.

The GovLab has conducted significant research on the value and practice of data collaboratives, and its research shows that inter-sectoral collaboration can both increase access to data as well as unleash the potential of that data to serve the public good.

Data2X supported the 100 Questions Initiative by providing expertise and connecting The GovLab with relevant communities, events, and resources. The initiative helped inform Data2X’s “Big Data, Big Impact? Towards Gender-Sensitive Data Systems” report, which identifies gaps of information on gender equality across key policy domains.

“Asking the right questions is a critical first step in fostering data production and encouraging data use to truly meet the unique experiences and needs of women and girls,” said Emily Courey Pryor, executive director of Data2X. “Obtaining public feedback is a crucial way to identify the most urgent questions — and to ultimately incentivize investment in gender data collection and use to find the answers.”Said Stefaan Verhulst, co-founder and chief research and development officer at The GovLab, “Sourcing and prioritizing questions related to gender can inform resource and funding allocation to address gender data gaps and support projects with the greatest potential impact. This way, we can be confident about solutions that address the challenges facing women and girls.”…(More)”.

The Machine Pauses: Will our means continue to dictate our ends?


Essay by Stuart Whatley: “It is now a familiar story. A civilization that measures itself by its technological achievements is confronted with the limits of its power. A new threat, a sudden shock, has shown its tools to be wanting, yet it is now more dependent on them than ever before. While the few in a position to wrest back a semblance of control busy themselves preparing new models and methods, the nonessential masses hurl themselves at luminescent screens, like so many moths to the flame.

It is precisely at such moments of technological dependency that one might consider interrogating one’s relationship with technology more broadly. Yes, “this too shall pass,” because technology always holds the key to our salvation. The question is whether it also played a role in our original sin.

In 1909, following a watershed era of technological progress, but preceding the industrialized massacres of the Somme and Verdun, E.M. Forster imagined, in “The Machine Stops,” a future society in which the entirety of lived experience is administered by a kind of mechanical demiurge. The story is the perfect allegory for the moment, owing not least to its account of a society-wide sudden stop and its eerily prescient description of isolated lives experienced wholly through screens.

The denizens (for they are not citizens) of Forster’s world wile away their days in single-occupancy hexagonal underground rooms, where all of their basic needs are made available on demand. “The Machine…feeds us and clothes us and houses us,” they exclaim, “through it we speak to one another, through it we see one another, in it we have our being.” As such, one’s only duty is to abide by the “spirit of the age.” Whereas in the past that may have entailed sacrifices, always to ensure “that the Machine may progress, that the Machine may progress eternally,” most inhabitants now lead lives of leisure, “eating, or sleeping, or producing ideas.” 

Yet despite all of their comforts and free time, they are a harried leisure class, because they have absorbed the values of the Machine itself. They are obsessed with efficiency, an impulse that they discharge by trying to render order (“ideas”) from the unmanageable glut of information that the machine spits out. One character, Vashti, is a fully initiated member of the cult of efficiency. She does not bother trying to acquire a bed to fit her smaller stature more comfortably, for she accepts that “to have an alternative size would have involved vast alterations in the Machine.” Nor does she have any interest in traveling, because she generates “no ideas in an air-ship.” To her mind, any habit that “was unproductive of ideas…had no connexion with the habits that really mattered.” Everyone simply accepts that although the machine’s video feeds do not convey the nuances of one’s facial expressions, they’re “good enough for all practical purposes.”

Chief among Vashti’s distractions is her son, Kuno, a Cassandra-like figure who dares to point out that, “The Machine develops—but not on our lines. The Machine proceeds—but not to our goal.” When the mechanical system eventually begins to break down (starting with the music-streaming service, then the beds), the people have no choice but to take further recourse in the Machine. Complaints are lodged with the Committee of the Mending Apparatus, but the Mending Apparatus itself turns out to be broken. Rather than protest further, the people pray and pine for the Machine’s quick recovery. By that “latter day,” Forster explains, they “had become so subservient that they readily adapted themselves to every caprice of the Machine.”…(More)”.