Data scores


Data-scores.org: “Data scores that combine data from a variety of both online and offline activities are becoming a way to categorize citizens, allocating services, and predicting future behavior. Yet little is still known about the implementation of data-driven systems and algorithmic processes in public services and how citizens are increasingly ‘scored’ based on the collection and combination of data.

As part of our project ‘Data Scores as Governance’ we have developed a tool to map and investigate the uses of data analytics and algorithms in public services in the UK. This tool is designed to facilitate further research and investigation into this topic and to advance public knowledge and understanding.

The tool is made up of a collection of documents from different sources that can be searched and mapped according to different categories. The database consists of more than 5300 unverified documents that have been scraped based on a number of search terms relating to data systems in government. This is an incomplete and on-going data-set. You can read more in our Methodology section….(More)”.

A Grand Challenges-Based Research Agenda for Scholarly Communication and Information Science


Report by Micah Altman and Chris Bourg: “…The overarching question these problems pose is how to create a global scholarly knowledge ecosystem that supports participation, ensures agency, equitable access, trustworthiness, integrity, and is legally, economically, institutionally, technically, and socially sustainable. The aim of the Grand Challenges Summit and this report is to identify broad research areas and questions to be explored in order to provide an evidence base from which to answer specific aspects of that broad question.

Reaching this future state requires exploring a set of interrelated anthropological, behavioral, computational, economic, legal, policy, organizational, sociological, and technological areas. The extent of these areas of research is illustrated by the following exemplars:

What is necessary to develop coherent, comprehensive, and empirically testable theories of the value of scholarly knowledge to society? What is the best current evidence of this value, and what does it elide? How should the measures of use and utility of scholarly outputs be adapted for different communities of use, disciplines, theories, and cultures? What methods will improve our predictions of the future value of collections of information, or enable the selection and construction of collections that will be likely to be of value in the future?…

What parts of the scholarly knowledge ecosystem promote the values of transparency, individual agency, participation, accountability, and fairness? How can these values be reflected in the algorithms, information architecture, and technological systems supporting the scholarly knowledge ecosystem? What principles of design and governance would be effective for embedding these values?…

The list above provides a partial outline of research areas that will need to be addressed in order to overcome the major barriers to a better future for scholarly communication and information science. As the field progresses in exploring these areas, and attempting to address the barriers is discussed, new areas are likely to be identified. Even within this initial list of research areas, there are many pressing questions ripe for exploration….

Research on open scholarship solutions is needed to assess the scale and breadth of access,[68] the costs to actors and stakeholders at all levels, and the effects of openness on perceptions of trust and confidence in research and research organizations. Research is also needed in the intersection between open scholarship and participation, new forms of scholarship, information integrity, information durability, and information agency (see section 3.1.). This will require an assessment of the costs and returns of open scholarship at a systemic level, rather than at the level of individual institutions or actors. We also need to assess whether and under what conditions interventions directed at removing reputation and institutional barriers to collaboration promote open scholarship. Research is likewise required to document the conditions under which open scholarship reduces duplication and inefficiency, and promotes equity in the creation and use of knowledge. In addition, research should address the permeability of open scholarship systems to researchers across multiple scientific fields, and whether—and under what conditions—open scholarship enhances interdisciplinary collaboration….(More)”.

Draft Ethics guidelines for trustworthy AI


Working document by the European Commission’s High-Level Expert Group on Artificial Intelligence (AI HLEG): “…Artificial Intelligence (AI) is one of the most transformative forces of our time, and is bound to alter the fabric of society. It presents a great opportunity to increase prosperity and growth, which Europe must strive to achieve. Over the last decade, major advances were realised due to the availability of vast amounts of digital data, powerful computing architectures, and advances in AI techniques such as machine learning. Major AI-enabled developments in autonomous vehicles, healthcare, home/service robots, education or cybersecurity are improving the quality of our lives every day. Furthermore, AI is key for addressing many of the grand challenges facing the world, such as global health and wellbeing, climate change, reliable legal and democratic systems and others expressed in the United Nations Sustainable Development Goals.

Having the capability to generate tremendous benefits for individuals and society, AI also gives rise to certain risks that should be properly managed. Given that, on the whole, AI’s benefits outweigh its risks, we must ensure to follow the road that maximises the benefits of AI while minimising its risks. To ensure that we stay on the right track, a human-centric approach to AI is needed, forcing us to keep in mind that the development and use of AI should not be seen as a means in itself, but as having the goal to increase human well-being. Trustworthy AI will be our north star, since human beings will only be able to confidently and fully reap the benefits of AI if they can trust the technology.

Trustworthy AI has two components: (1) it should respect fundamental rights, applicable regulation and core principles and values, ensuring an “ethical purpose” and (2) it should be technically robust and reliable since, even with good intentions, a lack of technological mastery can cause unintentional harm.

These Guidelines therefore set out a framework for Trustworthy AI:

  • Chapter I deals with ensuring AI’s ethical purpose, by setting out the fundamental rights, principles and values that it should comply with.
  • From those principles, Chapter II derives guidance on the realisation of Trustworthy AI, tackling both ethical purpose and technical robustness. This is done by listing the requirements for Trustworthy AI and offering an overview of technical and non-technical methods that can be used for its implementation.
  • Chapter III subsequently operationalises the requirements by providing a concrete but nonexhaustive assessment list for Trustworthy AI. This list is then adapted to specific use cases. …(More)”

A People’s Guide to AI


Booklet by Mimi Onuoha and Diana Nucera: “..this booklet aims to fill the gaps in information about AI by creating accessible materials that inform communities and allow them to identify what their ideal futures with AI can look like. Although the contents of this booklet focus on demystifying AI, we find it important to state that the benefits of any technology should be felt by all of us. Too often, the challenges presented by new technology spell out yet another tale of racism, sexism, gender inequality, ableism, and lack of consent within digital culture.

The path to a fair future starts with the humans behind the machines, not the machines themselves. Self-reflection and a radical transformation of our relationships to our environment and each other are at the heart of combating structural inequality. But understanding what it takes to create a fair and just society is the first step. In creating this booklet, we start from the belief that equity begins with education…For those who wish to learn more about specific topics, we recommend looking at the table of contents and choosing sections to read. For more hands-on learners, we have also included a number of workbook activities that allow the material to be explored in a more active fashion.

We hope that this booklet inspires and informs those who are developing emerging technologies to reflect on how these technologies can impact our societies. We also hope that this booklet inspires and informs black, brown, indigenous, and immigrant communities to reclaim technology as a tool of liberation…(More)”.

Abandoning Silos: How innovative governments are collaborating horizontally to solve complex problems


Report by Michael Crawford Urban: “The complex challenges that governments at all levels are facing today cut across long-standing and well-defined government boundaries and organizational structures. Solving these problems therefore requires a horizontal approach. This report looks at how such an approach can be successfully implemented.There are a number of key obstacles to effective horizontal collaboration in government, ranging from misaligned professional incentive structures to incompatible computer systems. But a number of governments – Estonia, the UK, and New Zealand – have all recently introduced innovative initiatives that are succeeding in creatively tackling these complex horizontal challenges. In each case, this is delivering critical benefits – reduced government costs and regulatory burdens, getting more out of existing personnel while recruiting more high quality professionals, or providing new and impactful data-driven insights that are helping improve the quality of human services.

How are they achieving this? We answer this question by using an analytical framework organized along three fundamental dimensions: governance(structuring accountability and responsibility), people (managing culture and personnel), and data (collecting, transmitting and using information). In each of our three cases, we show how specific steps taken along one of these dimensions can help overcome important obstacles that commonly arise and, in so doing, enable successful horizontal collaboration….(More)”.

The role of Ombudsman Institutions in Open Government


Report by K.Zuegel, E. Cantera, and A. Bellantoni: “Ombudsman institutions (OIs) act as the guardians of citizens’ rights and as a mediator between citizens and the public administration. While the very existence of such institutions is rooted in the notion of open government, the role they can play in promoting openness throughout the public administration has not been adequately recognized or exploited. Based on a survey of 94 OIs, this report examines the role they play in open government policies and practices. It also provides recommendations on how, given their privileged contact with both people and governments, OIs can better promote transparency, integrity, accountability, and stakeholder participation; how their role in national open government strategies and initiatives can be strengthened; and how they can be at the heart of a truly open state….(More)”.

Making NHS data work for everyone


Reform: This report looks at the access and use of NHS data by private sector companies for research or product and service development purposes….

The private sector is an important partner to the NHS and plays a crucial role in the development of healthcare technologies that use data collected by hospitals or GP practices. It provides the skills and know-how to develop data-driven tools which can be used to improve patient care. However, this is not a one-sided exchange as the NHS makes the data available to build these tools and offers medical expertise to make sense of the data. This is known as the “value exchange”. Our research uncovered that there is a lack of clarity over what a fair value exchange looks like. This lack of clarity in conjunction with the lack of national guidance on the types of partnerships that could be developed has led to a patchwork on the ground….

Knowing what the “value exchange” is between patients, the NHS and industry allows for a more informed conversation about what constitutes a fair partnership when there is access to data to create a product or service

WHAT NEEDS TO CHANGE?

  1. Engage with the public
  2. A national strategy
  3. Access to good quality data
  4. Commercial and legal skills…(More)

G20/OECD Compendium of good practices on the use of open data for Anti-corruption


OECD: “This compendium of good practices was prepared by the OECD at the request of the G20 Anti-corruption Working Group (ACWG), to raise awareness of the benefits of open data policies and initiatives in: 

  • fighting corruption,
  • increasing public sector transparency and integrity,
  • fostering economic development and social innovation.

This compendium provides an overview of initiatives for the publication and re-use of open data to fight corruption across OECD and G20 countries and underscores the impact that a digital transformation of the public sector can deliver in terms of better governance across policy areas.  The practices illustrate the use of open data as a way of fighting corruption and show how open data principles can be translated into concrete initiatives.

The publication is divided into three sections:

Section 1 discusses the benefits of open data for greater public sector transparency and performance, national competitiveness and social engagement, and how these initiatives contribute to greater public trust in government.

Section 2 highlights the preconditions necessary across different policy areas related to anti-corruption (e.g. open government, public procurement) to sustain the implementation of an “Open by default” approach that could help government move from a perspective that focuses on increasing access to public sector information to one that enhances the publication of open government data for re-use and value co-creation. 

Section 3 presents the results of the OECD survey administered across OECD and G20 countries, good practices on the publishing and reusing of open data for anti-corruption in G20 countries, and lessons learned from the definition and implementation of these initiatives. This chapter also discusses the implications for broader national matters such as freedom of press, and the involvement of key actors of the open data ecosystem (e.g. journalists and civil society organisations) as key partners in open data re-use for anti-corruption…(More)”.

Our bold vision for Australia’s digital future


Speech by Minister for Human Services and Digital Transformation, Michael Keenan: ” …The job of the Australian Government is to keep Australia at the forefront of these changes and work to utilise digital advances for the good of the whole population….

This is the most exciting story in town. Digital transformation will change how government does things for you. It will mean much less red tape and much more responsive policy. It means we can harness data to deliver social and economic benefits. It will mean the government can be there whenever you need us, but we will stay out of your way when you don’t, so you can go about your life with minimal interference….

To power this transformation forward I am very pleased to announce today the launch of our Digital Transformation Strategy. This Strategy sets out a bold vision for Australia to remain in the top 3 digital governments in the world by 2025..

The Strategy will provide a clear direction for our work on data and digital transformation, with the aim to have all government services available digitally in the next 7 years.

The Strategy is accompanied by a comprehensive Roadmap of key projects and milestones being rolled out over the next two years….

Our new approach is to design services that respond to common life events — like having a baby or starting a new job.

This is a big change from the way we do things now, where a member of the public has to go to any number of government departments, online or community groups to find information and services.

We currently organise government around our imperatives and needs, but in the future we will organise it around yours….

For example, digital technology will make it possible to deliver a fully personalised digital assistant.

That means that everyone accessing government services may have access to their own dedicated, personal avatar assistant, that can talk in their language, know their preferences, understand their needs and provide a familiar face to dealing with the government.

This is not science-fiction. In fact, a couple of years ago, my department had a prototype – Nadia – that was world leading.

Unfortunately, Nadia wasn’t quite ready at the time to deliver on the promise, but technology is evolving rapidly. I am confident that the day when such assistants will be around us – both in government and in private enterprise – is not that far away.

We already see smart assistants in our lives, whether it’s Siri and Cortana in our phones and computers, or Amazon’s Alexa or Google in our homes.

Having your own dedicated government digital assistant also means that, as a government, we will be able to deliver truly personalised services.

While we are starting with re-focusing government services around life events, our ambition is to end up offering you tailored support when you need it, based on your individual circumstances….(More)”.

See also: Digital Transformation Strategy.


Better Data for Doing Good: Responsible Use of Big Data and Artificial Intelligence


Report by the World Bank: “Describes opportunities for harnessing the value of big data and artificial intelligence (AI) for social good and how new families of AI algorithms now make it possible to obtain actionable insights automatically and at scale. Beyond internet business or commercial applications, multiple examples already exist of how big data and AI can help achieve shared development objectives, such as the 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs). But ethical frameworks in line with increased uptake of these new technologies remain necessary—not only concerning data privacy but also relating to the impact and consequences of using data and algorithms. Public recognition has grown concerning AI’s potential to create both opportunities for societal benefit and risks to human rights. Development calls for seizing the opportunity to shape future use as a force for good, while at the same time ensuring the technologies address inequalities and avoid widening the digital divide….(More)”.