Astroturfing Is Bad But It's Not the Whole Problem

Curated on Posted on by Stefaan Verhulst

Beth Noveck at NextGov: “In November 2019, Securities and Exchange Commission Chairman Jay Clayton boasted that draft regulations requiring proxy advisors to run their recommendations past the companies they are evaluating before giving that advice to their clients received dozens of letters of support from ordinary Americans. But the letters he cited turned out to be fakes, sent by corporate advocacy groups and signed with the names of people who never saw the comments or who do not exist at all.

When interest groups manufacture the appearance that comments come from the “ordinary public,” it’s known as astroturfing. The practice is the subject of today’s House Committee on Financial Services Subcommittee on Oversight and Investigations hearing, entitled “Fake It till They Make It: How Bad Actors Use Astroturfing to Manipulate Regulators, Disenfranchise Consumers, and Subvert the Rulemaking Process.” 

Of course, commissioners who cherry-pick from among the public comments looking for the information to prove themselves right should be called out and it is tempting to use the occasion to embarrass those who do, especially when they are from the other party. But focusing on astroturfing distracts attention away from the more salient and urgent problem: the failure to obtain the best possible evidence by creating effective public participation opportunities in federal rulemaking. 

Thousands of federal regulations are enacted every year that touch every aspect of our lives, and under the 1946 Administrative Procedure Act, the public has a right to participate.

Participation in rulemaking advances both the legitimacy and the quality of regulations by enabling agencies—and the congressional committees that oversee them—to obtain information from a wider audience of stakeholders, interest groups, businesses, nonprofits, academics and interested individuals. Participation also provides a check on the rulemaking process, helping to ensure public scrutiny.

But the shift over the last two decades to a digital process, where people submit comments via regulations.gov has made commenting easier yet also inadvertently opened the floodgates to voluminous, duplicative and, yes, even “fake” comments, making it harder for agencies to extract the information needed to inform the rulemaking process.

Although many agencies receive only a handful of comments, some receive voluminous responses, thanks to this ease of digital commenting. In 2017, when the Federal Communications Commission sought to repeal an earlier Obama-era rule requiring internet service providers to observe net neutrality, the agency received 22 million comments in response. 

There is a remedy. Tools have evolved to make quick work of large data stores….(More)”. See also https://congress.crowd.law/

An Internet for the People: The Politics and Promise of craigslist

Curated on Posted on by Stefaan Verhulst

Book by Jessa Lingel: “Begun by Craig Newmark as an e-mail to some friends about cool events happening around San Francisco, craigslist is now the leading classifieds service on the planet. It is also a throwback to the early internet. The website has barely seen an upgrade since it launched in 1996. There are no banner ads. The company doesn’t profit off your data. An Internet for the People explores how people use craigslist to buy and sell, find work, and find love—and reveals why craigslist is becoming a lonely outpost in an increasingly corporatized web.

Drawing on interviews with craigslist insiders and ordinary users, Jessa Lingel looks at the site’s history and values, showing how it has mostly stayed the same while the web around it has become more commercial and far less open. She examines craigslist’s legal history, describing the company’s courtroom battles over issues of freedom of expression and data privacy, and explains the importance of locality in the social relationships fostered by the site. More than an online garage sale, job board, or dating site, craigslist holds vital lessons for the rest of the web. It is a website that values user privacy over profits, ease of use over slick design, and an ethos of the early web that might just hold the key to a more open, transparent, and democratic internet….(More)”.

News as Surveillance

Curated on Posted on by Stefaan Verhulst

Paper by Erin Carroll: “As inhabitants of the Information Age, we are increasingly aware of the amount and kind of data that technology platforms collect on us. Far less publicized, however, is how much data news organizations collect on us as we read the news online and how they allow third parties to collect that personal data as well. A handful of studies by computer scientists reveal that, as a group, news websites are among the Internet’s worst offenders when it comes to tracking their visitors.

On the one hand, this surveillance is unsurprising. It is capitalism at work. The press’s business model has long been advertising-based. Yet, today this business model raises particular First Amendment concerns. The press, a named beneficiary of the First Amendment and a First Amendment institution, is gathering user reading history. This is a violation of what legal scholars call “intellectual privacy”—a right foundational to our First Amendment free speech rights.

And because of the perpetrator, this surveillance has the potential to cause far-reaching harms. Not only does it injure the individual reader or citizen, it injures society. News consumption helps each of us engage in the democratic process. It is, in fact, practically a prerequisite to our participation. Moreover, for an institution whose success is dependent on its readers’ trust, one that checks abuses of power, this surveillance seems like a special brand of betrayal.

Rather than an attack on journalists or journalism, this Essay is an attack on a particular press business model. It is also a call to grapple with it before the press faces greater public backlash. Originally given as the keynote for the Washburn Law Journal’s symposium, The Future of Cyber Speech, Media, and Privacy, this Essay argues for transforming and diversifying press business models and offers up other suggestions for minimizing the use of news as surveillance…(More)”.

10 Privacy Risks and 10 Privacy Enhancing Technologies to Watch in the Next Decade

Curated on Posted on by Stefaan Verhulst

Future of Privacy Forum: “Today, FPF is publishing a white paper co-authored by CEO Jules Polonetsky and hackylawyER Founder Elizabeth Renieris to help corporate officers, nonprofit leaders, and policymakers better understand privacy risks that will grow in prominence during the 2020s, as well as rising technologies that will be used to help manage privacy through the decade. Leaders must understand the basics of technologies like biometric scanning, collaborative robotics, and spatial computing in order to assess how existing and proposed policies, systems, and laws will address them, and to support appropriate guidance for the implementation of new digital products and services.

The white paper, Privacy 2020: 10 Privacy Risks and 10 Privacy Enhancing Technologies to Watch in the Next Decade, identifies ten technologies that are likely to create increasingly complex data protection challenges. Over the next decade, privacy considerations will be driven by innovations in tech linked to human bodies, health, and social networks; infrastructure; and computing power. The white paper also highlights ten developments that can enhance privacy – providing cause for optimism that organizations will be able to manage data responsibly. Some of these technologies are already in general use, some will soon be widely deployed, and others are nascent….(More)”.

Incentive Competitions and the Challenge of Space Exploration

Curated on Posted on by Stefaan Verhulst

Article by Matthew S. Williams: “Bill Joy, the famed computer engineer who co-founded Sun Microsystems in 1982, once said, “No matter who you are, most of the smartest people work for someone else.” This has come to be known as “Joy’s Law” and is one of the inspirations for concepts such as “crowdsourcing”.

Increasingly, government agencies, research institutions, and private companies are looking to the power of the crowd to find solutions to problems. Challenges are created and prizes offered – that, in basic terms, is an “incentive competition.”

The basic idea of an incentive competition is pretty straightforward. When confronted with a particularly daunting problem, you appeal to the general public to provide possible solutions and offer a reward for the best one. Sounds simple, doesn’t it?

But in fact, this concept flies in the face of conventional problem-solving, which is for companies to recruit people with knowledge and expertise and solve all problems in-house. This kind of thinking underlies most of our government and business models, but has some significant limitations….

Another benefit to crowdsourcing is the way it takes advantage of the exponential growth in human population in the past few centuries. Between 1650 and 1800, the global population doubled, to reach about 1 billion. It took another one-hundred and twenty years (1927) before it doubled again to reach 2 billion.

However, it only took fifty-seven years for the population to double again and reach 4 billion (1974), and just fifteen more for it to reach 6 billion. As of 2020, the global population has reached 7.8 billion, and the growth trend is expected to continue for some time.

This growth has paralleled another trend, the rapid development of new ideas in science and technology. Between 1650 and 2020, humanity has experienced multiple technological revolutions, in what is a comparatively very short space of time….(More)”.

Shining light into the dark spaces of chat apps

Curated on Posted on by Stefaan Verhulst

Sharon Moshavi at Columbia Journalism Review: “News has migrated from print to the web to social platforms to mobile. Now, at the dawn of a new decade, it is heading to a place that presents a whole new set of challenges: the private, hidden spaces of instant messaging apps.  

WhatsApp, Facebook Messenger, Telegram, and their ilk are platforms that journalists cannot ignore — even in the US, where chat-app usage is low. “I believe a privacy-focused communications platform will become even more important than today’s open platforms,” Mark Zuckerberg, Facebook’s CEO, wrote in March 2019. By 2022, three billion people will be using them on a regular basis, according to Statista. 

But fewer journalists worldwide are using these platforms to disseminate news than they were two years ago, as ICFJ discovered in its 2019 “State of Technology in Global Newsrooms” survey. That’s a particularly dangerous trend during an election year, because messaging apps are potential minefields of misinformation. 

American journalists should take stock of recent elections in India and Brazil, ahead of which misinformation flooded WhatsApp. ICFJ’s “TruthBuzz” projects found coordinated and widespread disinformation efforts using text, videos, and photos on that platform.  

It is particularly troubling given that more people now use it as a primary source for information. In Brazil, one in four internet users consult WhatsApp weekly as a news source. A recent report from New York University’s Center for Business and Human Rights warned that WhatsApp “could become a troubling source of false content in the US, as it has been during elections in Brazil and India.” It’s imperative that news media figure out how to map the contours of these opaque, unruly spaces, and deliver fact-based news to those who congregate there….(More)”.

You Are Now Remotely Controlled

Curated on Posted on by Stefaan Verhulst

Essay by Shoshana Zuboff in The New York Times: “…Only repeated crises have taught us that these platforms are not bulletin boards but hyper-velocity global bloodstreams into which anyone may introduce a dangerous virus without a vaccine. This is how Facebook’s chief executive, Mark Zuckerberg, could legally refuse to remove a faked video of Speaker of the House Nancy Pelosi and later double down on this decision, announcing that political advertising would not be subject to fact-checking.

All of these delusions rest on the most treacherous hallucination of them all: the belief that privacy is private. We have imagined that we can choose our degree of privacy with an individual calculation in which a bit of personal information is traded for valued services — a reasonable quid pro quo.For example, when Delta Air Lines piloted a biometric data system at the Atlanta airport, the company reported that of nearly 25,000 customers who traveled there each week, 98 percent opted into the process, noting that “the facial recognition option is saving an average of two seconds for each customer at boarding, or nine minutes when boarding a wide body aircraft.”

In fact the rapid development of facial recognition systems reveals the public consequences of this supposedly private choice. Surveillance capitalists have demanded the right to take our faces wherever they appear — on a city street or a Facebook page. The Financial Times reported that a Microsoft facial recognition training database of 10 million images plucked from the internet without anyone’s knowledge and supposedly limited to academic research was employed by companies like IBM and state agencies that included the United States and Chinese military. Among these were two Chinese suppliers of equipment to officials in Xinjiang, where members of the Uighur community live in open-air prisons under perpetual surveillance by facial recognition systems.

Privacy is not private, because the effectiveness of these and other private or public surveillance and control systems depends upon the pieces of ourselves that we give up — or that are secretly stolen from us.

Our digital century was to have been democracy’s Golden Age. Instead, we enter its third decade marked by a stark new form of social inequality best understood as “epistemic inequality.” It recalls a pre-Gutenberg era of extreme asymmetries of knowledge and the power that accrues to such knowledge, as the tech giants seize control of information and learning itself. The delusion of “privacy as private” was crafted to breed and feed this unanticipated social divide. Surveillance capitalists exploit the widening inequity of knowledge for the sake of profits. They manipulate the economy, our society and even our lives with impunity, endangering not just individual privacy but democracy itself. Distracted by our delusions, we failed to notice this bloodless coup from above….(More)”.

Reuse of open data in Quebec: from economic development to government transparency

Curated on Posted on by Stefaan Verhulst

Paper by

Reuse of open data in Quebec: from economic development to government transparency

Paper by Christian Boudreau: “Based on the history of open data in Quebec, this article discusses the reuse of these data by various actors within society, with the aim of securing desired economic, administrative and democratic benefits. Drawing on an analysis of government measures and community practices in the field of data reuse, the study shows that the benefits of open data appear to be inconclusive in terms of economic growth. On the other hand, their benefits seem promising from the point of view of government transparency in that it allows various civil society actors to monitor the integrity and performance of government activities. In the age of digital data and networks, the state must be seen not only as a platform conducive to innovation, but also as a rich field of study that is closely monitored by various actors driven by political and social goals….

Although the economic benefits of open data have been inconclusive so far, governments, at least in Quebec, must not stop investing in opening up their data. In terms of transparency, the results of the study suggest that the benefits of open data are sufficiently promising to continue releasing government data, if only to support the evaluation and planning activities of public programmes and services….(More)”.

People learn in different ways. The way we teach should reflect that

Curated on Posted on by Stefaan Verhulst

Article by Jason Williams-Bellamy and Beth Simone Noveck: “There’s never been more hybrid learning in the public sector than today…

There are pros and cons in online and in-person training. But some governments are combining both in a hybrid (also known as blended) learning program. According to the Online Learning Consortium, hybrid courses can be either:

  • A classroom course in which online activity is mixed with classroom meetings, replacing a significant portion, but not all face-to-face activity
  • An online course that is supplemented by required face-to-face instruction such as lectures, discussions, or labs.

A hybrid course can effectively combine the short-term activity of an in-person workshop with the longevity and scale of an online course.

The Digital Leaders program in Israel is a good example of hybrid training. Digital Leaders is a nine-month program designed to train two cohorts of 40 leaders each in digital innovation by means of a regular series of online courses, shared between Israel and a similar program in the UK, interspersed with live workshops. This style of blended learning makes optimal use of participants’ time while also establishing a digital environment and culture among the cohort not seen in traditional programs.

The State government in New Jersey, where I serve as the Chief Innovation Officer, offers a free and publicly accessible online introduction to innovation skills for public servants called the Innovation Skills Accelerator. Those who complete the course become eligible for face-to-face project coaching and we are launching our first skills “bootcamp,” blending online and the face-to-face in Q1 2020.

Blended classrooms have been linked to greater engagement and increased collaboration among participating students. Blended courses allow learners to customise their learning experience in a way that is uniquely best suited for them. One study even found that blended learning improves student engagement and learning even if they only take advantage of the traditional in-classroom resources. While the added complexity of designing for online and off may be off-putting to some, the benefits are clear.

The best way to teach public servants is to give them multiple ways to learn….(More)”.

Hospitals Give Tech Giants Access to Detailed Medical Records

Curated on Posted on by Stefaan Verhulst

Melanie Evans at the Wall Street Journal: “Hospitals have granted Microsoft Corp., International Business Machines and Amazon.com Inc. the ability to access identifiable patient information under deals to crunch millions of health records, the latest examples of hospitals’ growing influence in the data economy.

The breadth of access wasn’t always spelled out by hospitals and tech giants when the deals were struck.

The scope of data sharing in these and other recently reported agreements reveals a powerful new role that hospitals play—as brokers to technology companies racing into the $3 trillion health-care sector. Rapid digitization of health records and privacy laws enabling companies to swap patient data have positioned hospitals as a primary arbiter of how such sensitive data is shared. 

“Hospitals are massive containers of patient data,” said Lisa Bari, a consultant and former lead for health information technology for the Centers for Medicare and Medicaid Services Innovation Center. 

Hospitals can share patient data as long as they follow federal privacy laws, which contain limited consumer protections, she said. “The data belongs to whoever has it.”…

Digitizing patients’ medical histories, laboratory results and diagnoses has created a booming market in which tech giants are looking to store and crunch data, with potential for groundbreaking discoveries and lucrative products.

There is no indication of wrongdoing in the deals. Officials at the companies and hospitals say they have safeguards to protect patients. Hospitals control data, with privacy training and close tracking of tech employees with access, they said. Health data can’t be combined independently with other data by tech companies….(More)”.