Sarah Rich in Government Technology: “Earlier this month, Philadelphia announced a new 12-week accelerator program called FastFWD that will soon select 10 entrepreneurs to develop innovative projects around public safety challenges. One end goal is that the city will award contracts to several of the projects developed during the program.
FastFWD comes on the heels of a newly launched innovation center by North Carolina that will let the state test technologies before purchasing them. Both initiatives are attempts to ease frustration with government procurement processes that tend to discourage innovation and limit flexibility.
The traditional government RFP process — with its long timelines, complex rules and tight guidelines around liability — tends to scare off some of the IT industry’s most innovative companies, said Dugan Petty, former Oregon CIO and procurement director…In addition, traditional RFPs can rob both vendors and customers of the ability to adjust projects as new needs are discovered. Jurisdictions may not fully understand their business requirements when an RFP is drawn up, Petty said, but contractors often can’t deviate from the scope of the RFP once the contract is awarded….
To help rethink some of these restrictions and find better ways to procure technology, North Carolina plans to test products before purchasing them in the state’s new innovation center… Philadelphia’s bid to improve procurement involves incubating startups through the city’s new accelerator program. Entrepreneurs and the city will work together upfront to identify community problems and then develop innovative solutions, according to Story Bellows, co-director of Mayor Michael Nutter’s Office of New Urban Mechanics…
Petty, who now serves as a senior fellow for e.Republic’s Center for Digital Government, says both North Carolina and Philadelphia are developing more effective procurement practices. “The key thing here is this is now a new approach that is helping to evolve procurement technology in a way that keeps up with what’s out there on the industry side,” Petty said. “I think a lot of people should be evaluating these incubator move-to-contract scenarios because they minimize the risk of the project.”
Smart Citizens
FutureEverything: “This publication aims to shift the debate on the future of cities towards the central place of citizens, and of decentralised, open urban infrastructures. It provides a global perspective on how cities can create the policies, structures and tools to engender a more innovative and participatory society. The publication contains a series of 23 short essays representing some of the key voices developing an emerging discourse around Smart Citizens. Contributors include:
- Dan Hill, Smart Citizens pioneer and CEO of communications research centre and transdisciplinary studio Fabrica on why Smart Citizens Make Smart Cities.
- Anthony Townsend, urban planner, forecaster and author of Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia on the tensions between place-making and city-making on the role of mobile technologies in changing the way that people interact with their surroundings.
- Paul Maltby, Director of the Government Innovation Group and of the Open Data and Transparency in the UK Cabinet Office on how government can support a smarter society.
- Aditya Dev Sood, Founder and CEO of the Center for Knowledge Societies, presents polarised hypothetical futures for India in 2025 that argues for the use of technology to bridge gaps in social inequality.
- Adam Greenfield, New York City-based writer and urbanist, on Recuperating the Smart City.
Editors: Drew Hemment, Anthony Townsend
Download Here.“
Residents remix their neighborhood’s streets through platform
Springwise: “City residents may not have degrees in urban planning, but their everyday use of high streets, parks and main roads means they have some valuable input into what’s best for their local environment. A new website called Streetmix is helping to empower citizens, enabling them to become architects with an easy-to-use street-building platform.
Developed by Code for America, the site greets users with a colorful cartoon representation of a typical street, split into segments of varying widths. Designers can then swap and change each piece into road, cycle paths, pedestrian areas, bus stops, bike racks and other amenities, as well as alter their dimensions. Users can create their own perfect high street or use the exact measurements of their own neighborhood to come up with new propositions for planned construction work. Indeed, Streetmix has already found use among residents and organizations to demonstrate how to better use the local space available. Kansas City’s Bike Walk KC has utilized the platform to show how new bike lanes could figure in an upcoming study of traffic flow in the region, while New Zealand’s Transport Blog has presented several alternatives to current street layouts in Auckland.
Streetmix is an easy-to-use visualization tool that can help amateurs present their ideas to local authorities in a more coherent way, potentially increasing the chances of politicians hearing calls for change. Are there other ways to help laymen express complex ideas more eloquently?”
Spotted by Murtaza Patel, written by Springwise
7 Tactics for 21st-Century Cities
Abhi Nemani, co-director of Code for America: “Be it the burden placed on them by shrinking federal support, or the opportunity presented by modern technology, 21st-century cities are finding new ways to do things. For four years, Code for America has worked with dozens of cities, each finding creative ways to solve neighborhood problems, build local capacity and steward a national network. These aren’t one-offs. Cities are championing fundamental, institutional reforms to commit to an ongoing innovation agenda.
Here are a few of the ways how:
- …Create an office of new urban mechanics or appoint a chief innovation officer…
- …Appoint a chief data officer or create an office of performance management/enhancement…
- …Adopt the Gov.UK Design Principles, and require plain, human language on every interface….
- …Share open source technology with a sister city or change procurement rules to make it easier to redeploy civic tech….
- …Work with the local civic tech community and engage citizens for their feedback on city policy through events, tech and existing forums…
- …Create an open data policy and adopt open data specifications…
- …Attract tech talent into city leadership, and create training opportunities citywide to level up the tech literacy for city staff…”
Building a Smarter City
PSFK: “As cities around the world grow in size, one of the major challenges will be how to make city services and infrastructure more adaptive and responsive in order to keep existing systems running efficiently, while expanding to accommodate greater need. In our Future Of Cities report, PSFK Labs investigated the key trends and pressing issues that will play a role in shaping the evolution of urban environments over the next decade.
A major theme identified in the report is Sensible Cities, which is bringing intelligence to the city and its citizens through the free flow of information and data, helping improve both immediate and long term decision making. This theme consists of six key trends: Citizen Sensor Networks, Hyperlocal Reporting, Just-In-Time Alerts, Proximity Services, Data Transparency, and Intelligent Transport.
The Citizen Sensor Networks trend described in the Future Of Cities report highlights how sensor-laden personal electronics are enabling everyday people to passive collect environmental data and other information about their communities. When fed back into centralized, public databases for analysis, this accessible pool of knowledge enables any interested party to make more informed choices about their surroundings. These feedback systems require little infrastructure, and transform people into sensor nodes with little effort on their part. An example of this type of network in action is Street Bump, which is a crowdsourcing project that helps residents improve their neighborhood streets by collecting data around real-time road conditions while they drive. Using the mobile application’s motion- detecting accelerometer, Street Bump is able to sense when a bump is hit, while the phone’s GPS records and transmits the location.
The next trend of Hyperlocal Reporting describes how crowdsourced information platforms are changing the top-down nature of how news is gathered and disseminated by placing reporting tools in the hands of citizens, allowing any individual to instantly broadcast about what is important to them. Often using mobile phone technology, these information monitoring systems not only provide real-time, location specific data, but also boost civic engagement by establishing direct channels of communication between an individual and their community. A good example of this is Retio, which is a mobile application that allows Mexican citizens to report on organized crime and corruption using social media. Each issue is plotted on a map, allowing users and authorities to get an overall idea of what has been reported or narrow results down to specific incidents.
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Data Transparency is a trend that examines how city administrators, institutions, and companies are publicly sharing data generated within their systems to add new levels of openness and accountability. Availability of this information not only strengthens civic engagement, but also establishes a collaborative agenda at all levels of government that empowers citizens through greater access and agency. For example, OpenSpending is a mobile and web-based application that allows citizens in participating cities to examine where their taxes are being spent through interactive visualizations. Citizens can review their personal share of public works, examine local impacts of public spending, rate and vote on proposed plans for spending and monitor the progress of projects that are or are not underway…”
Smart Machines: IBM's Watson and the Era of Cognitive Computing
In Smart Machines, John E. Kelly III, director of IBM Research, and Steve Hamm, a writer at IBM and a former business and technology journalist, introduce the fascinating world of “cognitive systems” to general audiences and provide a window into the future of computing. Cognitive systems promise to penetrate complexity and assist people and organizations in better decision making. They can help doctors evaluate and treat patients, augment the ways we see, anticipate major weather events, and contribute to smarter urban planning. Kelly and Hamm’s comprehensive perspective describes this technology inside and out and explains how it will help us conquer the harnessing and understanding of “big data,” one of the major computing challenges facing businesses and governments in the coming decades. Absorbing and impassioned, their book will inspire governments, academics, and the global tech industry to work together to power this exciting wave in innovation.”
See also Why cognitive systems?
And Data for All: On the Validity and Usefulness of Open Government Data
Paper presented at the the 13th International Conference on Knowledge Management and Knowledge Technologies: “Open Government Data (OGD) stands for a relatively young trend to make data that is collected and maintained by state authorities available for the public. Although various Austrian OGD initiatives have been started in the last few years, less is known about the validity and the usefulness of the data offered. Based on the data-set on Vienna’s stock of trees, we address two questions in this paper. First of all, we examine the quality of the data by validating it according to knowledge from a related discipline. It shows that the data-set we used correlates with findings from meteorology. Then, we explore the usefulness and exploitability of OGD by describing a concrete scenario in which this data-set can be supportive for citizens in their everyday life and by discussing further application areas in which OGD can be beneficial for different stakeholders and even commercially used.”
Choose Your Own Route on Finland's Algorithm-Driven Public Bus
Brian Merchant at Motherboard: “Technology should probably be transforming public transit a lot faster than it is. Yes, apps like Hopstop have made finding stops easier and I’ve started riding the bus in unfamiliar parts of town a bit more often thanks to Google Maps’ route info. But these are relatively small steps, and it’s all limited to making scheduling information more widely available. Where’s the innovation on the other side? Where’s the Uber-like interactivity, the bus that comes to you after a tap on the iPhone?
In Finland, actually. The Kutsuplus is Helsinki’s groundbreaking mass transit hybrid program that lets riders choose their own routes, pay for fares on their phones, and summon their own buses. It’s a pretty interesting concept. With a ten minute lead time, you summon a Kutsuplus bus to a stop using the official app, just as you’d call a livery cab on Uber. Each minibus in the fleet seats at least nine people, and there’s room for baby carriages and bikes.
You can call your own private Kutsuplus, but if you share the ride, you share the costs—it’s about half the price of a cab fare, and a dollar or two more expensive than old school bus transit. You can then pick your own stop, also using the app.
The interesting part is the scheduling, which is entirely automated. If you’re sharing the ride, an algorithm determines the most direct route, and you only get charged as though you were riding solo. You can pay with a Kutsuplus wallet on the app, or, eventually, bill the charge to your phone bill.”
The move toward 'crowdsourcing' public safety
What is “crowdsourcing public safety” and why are public safety agencies moving toward this trend?
Crowdsourcing—the term coined by our own assistant professor of journalism Jeff Howe—involves taking a task or job traditionally performed by a distinct agent, or employee, and having that activity be executed by an “undefined, generally large group of people in an open call.” Crowdsourcing public safety involves engaging and enabling private citizens to assist public safety professionals in addressing natural disasters, terror attacks, organized crime incidents, and large-scale industrial accidents.
Public safety agencies have long recognized the need for citizen involvement. Tip lines and missing persons bulletins have been used to engage citizens for years, but with advances in mobile applications and big data analytics, the ability of public safety agencies to receive, process, and make use of high volume, tips, and leads makes crowdsourcing searches and investigations more feasible. You saw this in the FBI Boston Marathon Bombing web-based Tip Line. You see it in the “See Something Say Something” initiatives throughout the country. You see it in AMBER alerts or even remote search and rescue efforts. You even see it in more routine instances like Washington State’s HERO program to reduce traffic violations.
Have these efforts been successful, and what challenges remain?
There are a number of issues to overcome with regard to crowdsourcing public safety—such as maintaining privacy rights, ensuring data quality, and improving trust between citizens and law enforcement officers. Controversies over the National Security Agency’s surveillance program and neighborhood watch programs – particularly the shooting death of teenager Trayvon Martin by neighborhood watch captain George Zimmerman, reflect some of these challenges. It is not clear yet from research the precise set of success criteria, but those efforts that appear successful at the moment have tended to be centered around a particular crisis incident—such as a specific attack or missing person. But as more crowdsourcing public safety mobile applications are developed, adoption and use is likely to increase. One trend to watch is whether national public safety programs are able to tap into the existing social networks of community-based responders like American Red Cross volunteers, Community Emergency Response Teams, and United Way mentors.
The move toward crowdsourcing public safety is part of an overall trend toward improving community resilience, which refers to a system’s ability to bounce back after a crisis or disturbance. Stephen Flynn and his colleagues at Northeastern’s George J. Kostas Research Institute for Homeland Security are playing a key role in driving a national conversation in this area. Community resilience is inherently multi-disciplinary, so you see research being done regarding transportation infrastructure, social media use after a crisis event, and designing sustainable urban environments. Northeastern is a place where use-inspired research is addressing real-world problems. It will take a village to improve community resilience capabilities, and our institution is a vital part of thought leadership for that village.”
More Top-Down Participation, Please! Institutionalized empowerment through open participation
Michelle Ruesch and Oliver Märker in DDD: “…this is not another article on the empowering potential of bottom-up digital political participation. Quite the contrary: It instead seeks to stress the empowering potential of top-down digital political participation. Strikingly, the democratic institutionalization of (digital) political participation is rarely considered when we speak about power in the context of political participation. Wouldn’t it be true empowerment though if the right of citizens to speak their minds were directly integrated into political and administrative decision-making processes?
Institutionalized political participation
Political participation, defined as any act that aims to influence politics in some way, can be initiated either by citizens, referred to as “bottom-up” participation, or by government, often referred to as “top-down” participation. For many, the word “top-down” instantly evokes negative connotations, even though top-down participatory spaces are actually the foundation of democracy. These are the spaces of participation offered by the state and guaranteed by democratic constitutions. For a long time, top-down participation could be equated with formal democratic participation such as elections, referenda or party politics. Today, however, in states like Germany we can observe a new form of top-down political participation, namely government-initiated participation that goes beyond what is legally required and usually makes extensive use of digital media.
Like many other Western states, Germany has to cope with decreasing voter turnout and a lack of trust in political parties. At the same time, according to a recent study from 2012, two-thirds of eligible voters would like to be more involved in political decisions. The case of “Stuttgart 21” served as a late wake-up call for many German municipalities. Plans to construct a new train station in the center of the city of Stuttgart resulted in a petition for a local referendum, which was rejected. Protests against the train station culminated in widespread demonstrations in 2010, forcing construction to be halted. Even though a referendum was finally held in 2011 and a slight majority voted in favor of the train station, the Stuttgart 21 case has since been cited by Chancellor Angela Merkel and others as an example of the negative consequences of taking decisions without consulting with citizens early on. More and more municipalities and federal ministries in Germany have therefore started acknowledging that the conventional democratic model of participation in elections every few years is no longer sufficient. The Federal Ministry of Transport, Building and Urban Development, for example, published a manual for “good participation” in urban development projects….
What’s so great about top-down participation?
Semi-formal top-down participation processes have one major thing in common, regardless of the topic they address: Governmental institutions voluntarily open up a space for dialogue and thereby obligate themselves to take citizens’ concerns and ideas into account.
As a consequence, government-initiated participation offers the potential for institutionalized empowerment beyond elections. It grants the possibility of integrating participation into political and administrative decision-making processes….
Bottom-up participation will surely always be an important mobilizer of democratic change. Nevertheless, the provision of spaces of open participation by governments can aid in the institutionalization of citizens’ involvement in political decision-making. Had Stuttgart offered an open space of participation early in the train station construction process, maybe protests would never have escalated the way they did.
So is top-down participation the next step in the process of democratization? It could be, but only under certain conditions. Most importantly, top-down open participation requires a genuine willingness to abandon the old principle of doing business behind closed doors. This is not an easy undertaking; it requires time and endurance. Serious open participation also requires creating state institutions that ensure the relevance of the results by evaluating them and considering them in political decisions. We have formulated ten conditions that we consider necessary for the genuine institutionalization of open political participation [14]:
- There needs to be some scope for decision-making. Top-down participation only makes sense when the results of the participation can influence decisions.
- The government must genuinely aim to integrate the results into decision-making processes.
- The limits of participation must be communicated clearly. Citizens must be informed if final decision-making power rests with a political body, for example.
- The subject matter, rules and procedures need to be transparent.
- Citizens need to be aware that they have the opportunity to participate.
- Access to participation must be easy, the channels of participation chosen according to the citizens’ media habits. Using the Internet should not be a goal in itself.
- The participatory space should be “neutral ground”. A moderator can help ensure this.
- The set-up must be interactive. Providing information is only a prerequisite for participation.
- Participation must be possible without providing real names or personal data.
- Citizens must receive continuous feedback regarding how results are handled and the implementation process.”