How Data-Driven Cities Respond Swiftly and Effectively to COVID-19


Blog Post by Jennifer Park, Lauren Su, Lisa Fiedler, and Madeleine Weatherhead: “Since January of this year, the novel coronavirus has swept rapidly throughout the United States, leaving no city untouched. To contain the virus’ spread and protect residents’ health and livelihoods, local leaders have had to act swiftly and decisively. It is a challenge in scope and scale unlike any other in recent history — and it has underscored the power of data to guide life-and-death decisions and build trust.

Take, for example, Los Angeles. As cities across the country began issuing states of emergency and acting to promote public health, Mayor Eric Garcetti quickly identified the city’s response priorities: supporting families, small businesses, healthcare workers, and unhoused Angelenos, and increasing the healthcare equipment and testing kits available for the city. Mayor Garcetti tapped his Chief Information Officer and Innovation Team to collect and analyze data, to inform decisions, and share real-time information publicly.

A snapshot of Los Angeles’ publicly shared data from one of the city’s daily COVID-19 summary briefings. Image courtesy of the City of Los Angeles’ Innovation Team.

The Mayor was soon conducting daily briefings, updating the public on the latest virus-related data and informing city residents about various decisions made by the city — from pausing parking rules enforcement to opening thousands of temporary shelter beds. He used data to justify key decisions, linking stay-at-home orders to a decrease in COVID-19 cases from week to week.

Los Angeles’ swift response built on an existing culture of leveraging data to set goals, make decisions, and communicate with the public. Its leaders are now seeing the positive impact of having invested in foundational data capacity — regular tracking of cases, hospital capacity, and infection rates have proven to be vital to helping and accelerating the city’s responses to COVID-19.

Other cities, too, have leaned on established data practices and infrastructure in their response efforts, both to the benefit of their residents and to lay a stronger foundation to guide recovery….(More)“.

How Data Can Map and Make Racial Inequality More Visible (If Done Responsibly)


Reflection Document by The GovLab: “Racism is a systemic issue that pervades every aspect of life in the United States and around the world. In recent months, its corrosive influence has been made starkly visible, especially on Black people. Many people are hurting. Their rage and suffering stem from centuries of exclusion and from being subject to repeated bias and violence. Across the country, there have been protests decrying racial injustice. Activists have called upon the government to condemn bigotry and racism, to act against injustice, to address systemic and growing inequality.

Institutions need to take meaningful action to address such demands. Though racism is not experienced in the same way by all communities of color, policymakers must respond to the anxieties and apprehensions of Black people as well as those of communities of color more generally. This work will require institutions and individuals to reflect on how they may be complicit in perpetuating structural and systematic inequalities and harm and to ask better questions about the inequities that exist in society (laid bare in both recent acts of violence and in racial disadvantages in health outcomes during the ongoing COVID-19 crisis). This work is necessary but unlikely to be easy. As Rashida Richardson, Director of Policy Research at the AI Now Institute at NYU notes:

“Social and political stratifications also persist and worsen because they are embedded into our social and legal systems and structures. Thus, it is difficult for most people to see and understand how bias and inequalities have been automated or operationalized over time.”

We believe progress can be made, at least in part, through responsible data access and analysis, including increased availability of (disaggregated) data through data collaboration. Of course, data is only one part of the overall picture, and we make no claims that data alone can solve such deeply entrenched problems. Nonetheless, data can have an impact by making inequalities resulting from racism more quantifiable and inaction less excusable.

…Prioritizing any of these topics will also require increased community engagement and participatory agenda setting. Likewise, we are deeply conscious that data can have a negative as well as positive impact and that technology can perpetuate racism when designed and implemented without the input and participation of minority communities and organizations. While our report here focuses on the promise of data, we need to remain aware of the potential to weaponize data against vulnerable and already disenfranchised communities. In addition, (hidden) biases in data collected and used in AI algorithms, as well as in a host of other areas across the data life cycle, will only exacerbate racial inequalities if not addressed….(More)”

ALSO: The piece is supplemented by a crowdsourced listing of Data-Driven Efforts to Address Racial Inequality.

Science Alone Can’t Solve Covid-19. The Humanities Must Help


Article by Anna Magdalena Elsner and Vanesa Rampton: “…To judge by news reports, the humanities are “nice to have” — think of the entertainment value of balcony music or an online book club — but not essential for helping resolve the crisis. But as the impacts of public health measures ripple through societies, languages, and cultures, thinking critically about our reaction to SARS-CoV-2 is as important as new scientific findings about the virus. The humanities can contribute to a deeper understanding of the entrenched mentalities and social dynamics that have informed society’s response to this crisis. And by encouraging us to turn a mirror on our own selves, they prompt us to question whether we are the rational individuals that we aspire to be, and whether we are sufficiently equipped, as a society, to solve our own problems.

WE ARE CREATURES of stories. Scholarship in the medical humanities has persistently emphasized that narratives are crucial for how humans experience illness. For instance, Felicity Callard, a professor of human geography, has written about how a lack of “narrative anchors” during the early days of the Covid-19 pandemic led to confusion over what counts as a “mild” symptom and what the “normal” course of the disease looks like, ultimately heightening the suffering the disease caused. Existing social conditions, previous illnesses and disabilities, a sense of precarity — all of these factors influence our attitude toward disease and how it affects the way we exist in the world.

We are entangled with nature. We tend to imagine a human world separate from natural laws, but the novel coronavirus reminds us of the extent to which we are intricately bound up with the life around us. As philosopher David Benatar has noted, the emergence of the new coronavirus is most likely a result of our treatment of nonhuman animals. The virus has forced us to alter our behavior, likely triggering higher rates of anxiety, depression, and other stress-related responses. In essence, it has shown how what we think of as “non-human” can become a fundamental part of our lives in unexpected ways.

We react to crises in predictable fashion, and with foreseeable cognitive and moral failings. A growing body of work suggests that, although we want to act on knowledge, it is our nature to react instinctively and short-sightedly. Images of overcapacity intensive care units, for example, galvanize us to comply with lockdown restrictions, even as we have much more difficulty acting prudentially to prevent the emergence of such viruses. The desire for a quick solution has fueled a race for a vaccine, even though — as historian of science David Jones has noted — failures and false starts have been recurring themes in past attempts to handle epidemics. Even if a vaccine were available, it wouldn’t erase the striking disparities in health outcomes across class, race, and gender…(More)”.

Technical Excellence and Scale


Cory Doctorow at EFF: “In America, we hope that businesses will grow by inventing amazing things that people love – rather than through deep-pocketed catch-and-kill programs in which every competitor is bought and tamed before it can grow to become a threat. We want vibrant, competitive, innovative markets where companies vie to create the best products. Growth solely through merger-and-acquisition helps create a world in which new firms compete to be bought up and absorbed into the dominant players, and customers who grow dissatisfied with a product or service and switch to a “rival” find that they’re still patronizing the same company—just another division.

To put it bluntly: we want companies that are good at making things as well as buying things.

This isn’t the whole story, though.

Small companies with successful products can become victims of their own success. As they are overwhelmed by eager new customers, they are strained beyond their technical and financial limits – for example, they may be unable to buy server hardware fast enough, and unable to lash that hardware together in efficient ways that let them scale up to meet demand.

When we look at the once small, once beloved companies that are now mere divisions of large, widely mistrusted ones—Instagram and Facebook; YouTube and Google; Skype and Microsoft; DarkSkies and Apple—we can’t help but notice that they are running at unimaginable scale, and moreover, they’re running incredibly well.

These services were once plagued with outages, buffering delays, overcapacity errors, slowdowns, and a host of other evils of scale. Today, they run so well that outages are newsworthy events.

There’s a reason for that: big tech companies are really good at being big. Whatever you think of Amazon, you can’t dispute that it gets a lot of parcels from A to B with remarkably few bobbles. Google’s search results arrive in milliseconds, Instagram photos load as fast as you can scroll them, and even Skype is far more reliable than in the pre-Microsoft days. These services have far more users than they ever did as independents, and yet, they are performing better than they did in those early days.

Can we really say that this is merely “buying things” and not also “making things?” Isn’t this innovation? Isn’t this technical accomplishment? It is. Does that mean big = innovative? It does not….(More)”.

The technology of witnessing brutality


Axios: “The ways Americans capture and share records of racist violence and police misconduct keep changing, but the pain of the underlying injustices they chronicle remains a stubborn constant.

Driving the news: After George Floyd’s death at the hands of Minneapolis police sparked wide protests, Minnesota Gov. Tim Walz said, “Thank God a young person had a camera to video it.”

Why it matters: From news photography to TV broadcasts to camcorders to smartphones, improvements in the technology of witness over the past century mean we’re more instantly and viscerally aware of each new injustice.

  • But unless our growing power to collect and distribute evidence of injustice can drive actual social change, the awareness these technologies provide just ends up fueling frustration and despair.

For decades, still news photography was the primary channel through which the public became aware of incidents of racial injustice.

  • horrific 1930 photo of the lynching of J. Thomas Shipp and Abraham S. Smith, two black men in Marion, Indiana, brought the incident to national attention and inspired the song “Strange Fruit.” But the killers were never brought to justice.
  • Photos of the mutilated body of Emmett Till catalyzed a nationwide reaction to his 1955 lynching in Mississippi.

In the 1960s, television news footage brought scenes of police turning dogs and water cannons on peaceful civil rights protesters in Birmingham and Selma, Alabama into viewers’ living rooms.

  • The TV coverage was moving in both senses of the word.

In 1991, a camcorder tape shot by a Los Angeles plumber named George Holliday captured images of cops brutally beating Rodney King.

  • In the pre-internet era, it was only after the King tape was broadcast on TV that Americans could see it for themselves.

Over the past decade, smartphones have enabled witnesses and protesters to capture and distribute photos and videos of injustice quickly — sometimes, as it’s happening.

  • This power helped catalyze the Black Lives Matter movement beginning in 2013 and has played a growing role in broader public awareness of police brutality.

Between the lines: For a brief moment mid-decade, some hoped that the combination of a public well-supplied with video recording devices and requirements that police wear bodycams would introduce a new level of accountability to law enforcement.

The bottom line: Smartphones and social media deliver direct accounts of grief- and rage-inducing stories…(More)”.

Permanent joint committees in Belgium: involving citizens in parliamentary debate


Article by Elisa Minsart and Vincent Jacquet: “Amidst wide public disillusionment with the institutions of representative democracy, political scientists, campaigners and politicians have intensified efforts to find an effective mechanism to narrow the gap between citizens and those who govern them. One of the most popular remedies in recent years – and one frequently touted as a way to break the Brexit impasse encountered by the UK political class in 2016-19 – is that of citizens’ assemblies. These deliberative forums gather diversified samples of the population, recruited through a process of random selection. Citizens who participate meet experts, deliberate on a specific public issue and make a range of recommendations for policy-making. Citizens’ assemblies are flourishing in many representative democracies – not least in the UK, with the current Climate Assembly UK and Citizens’ Assembly of Scotland. They show that citizens are able to deliberate on complex political issues and to deliver original proposals. 

For several years now, some public leaders, scholars and politicians have sought to integrate these democratic innovations into more traditional political structures. Belgium recently made a step in this direction. Each of Belgium’s three regions has its own parliament, with full legislative powers: on 13 November 2019, a proposition was approved to modify how the Parliament of the Brussels Region operates. The reform mandates the establishment of joint deliberative committees, on which members of the public will serve alongside elected representatives. This will enable ordinary people to deliberate with MPs on preselected themes and to formulate recommendations. The details of the process are currently still being drafted and the first commission is expected to launch at the end of 2020. Despite the COVID-19 crisis, drafting and negotiations with other parties have not been interrupted thanks to an online platform and a videoconference facility.

This experience has been inspired by other initiatives organised in Belgium. In 2011, the G1000 initiative brought together more than 700 randomly selected citizens to debate on different topics. This grassroots experiment attracted lots of public attention. In its aftermath, the different parliaments of the country launched their own citizens’ assemblies, designed to tackle specific local issues. Some international experiences also inspired the Brussels Region, in particular the first Irish Constitutional Convention (2012–2014). This assembly was composed of both elected representatives and randomly selected citizens, and led directly to a referendum that approved the legalisation of same-sex marriage. However, the present joint committees go well beyond these initiatives. Whereas both of these predecessors were ad hoc initiatives designed to resolve particular problems, the Brussels committees will be permanent and hosted at the heart of the parliament. Both of these aspects make the new committees a major innovation and entirely different from the predecessors that helped inspire them…(More)”.

Using Data for COVID-19 Requires New and Innovative Governance Approaches


Stefaan G. Verhulst and Andrew Zahuranec at Data & Policy blog: “There has been a rapid increase in the number of data-driven projects and tools released to contain the spread of COVID-19. Over the last three months, governments, tech companies, civic groups, and international agencies have launched hundreds of initiatives. These efforts range from simple visualizations of public health data to complex analyses of travel patterns.

When designed responsibly, data-driven initiatives could provide the public and their leaders the ability to be more effective in addressing the virus. The Atlantic andNew York Times have both published work that relies on innovative data use. These and other examples, detailed in our #Data4COVID19 repository, can fill vital gaps in our understanding and allow us to better respond and recover to the crisis.

But data is not without risk. Collecting, processing, analyzing and using any type of data, no matter how good intention of its users, can lead to harmful ends. Vulnerable groups can be excluded. Analysis can be biased. Data use can reveal sensitive information about people and locations. In addressing all these hazards, organizations need to be intentional in how they work throughout the data lifecycle.

Decision Provenance: Documenting decisions and decision makers across the Data Life Cycle

Unfortunately the individuals and teams responsible for making these design decisions at each critical point of the data lifecycle are rarely identified or recognized by all those interacting with these data systems.

The lack of visibility into the origins of these decisions can impact professional accountability negatively as well as limit the ability of actors to identify the optimal intervention points for mitigating data risks and to avoid missed use of potentially impactful data. Tracking decision provenance is essential.

As Jatinder Singh, Jennifer Cobbe, and Chris Norval of the University of Cambridge explain, decision provenance refers to tracking and recording decisions about the collection, processing, sharing, analyzing, and use of data. It involves instituting mechanisms to force individuals to explain how and why they acted. It is about using documentation to provide transparency and oversight in the decision-making process for everyone inside and outside an organization.

Toward that end, The GovLab at NYU Tandon developed the Decision Provenance Mapping. We designed this tool for designated data stewards tasked with coordinating the responsible use of data across organizational priorities and departments….(More)”

How Covid-19 Is Accelerating the Rise of Digital Democracy


Blog post by Rosie Beacon: “Covid-19 has created an unprecedented challenge for parliaments and legislatures. Social distancing and restrictions on movement have forced parliaments to consider new methods of scrutiny, debate, and voting. The immediate challenge was simply to replicate existing procedures remotely, but the crisis has presented a unique window of opportunity to innovate.

As policymakers slowly transition back to “normal”, they should not easily dismiss the potential of this new relationship between democracy and technology. Parliamentarians should use what they’ve learned and the expertise of the democracy tech and deliberative democracy community to build greater trust in public institutions and open up traditional processes to wider deliberation, bringing people closer to the source of democratic power.

This note sets out some of the most interesting examples of crisis-led parliamentary innovation from around the world and combines it with some of the lessons we already know from democracy and deliberative tech to chart a way forward.

There are five core principles political leaders should embrace from this great experiment in digital parliamentary democracy:

  1. Discover and adopt: The world’s parliaments and legislatures have been through the same challenge. This is an opportunity to learn and improve democratic engagement in the long-term.
  2. Experiment with multiple tools: There is no one holistic approach to applying digital tools in any democracy. Some will work, others will fail – technology does not promise infallibility.
  3. Embrace openness: Where things can be open, experiment with using this to encourage open dialogue and diversify ideas in the democratic and representative process.
  4. Don’t start from scratch: Learn how the deliberative democracy community is already using technology to help remake representative systems and better connect to communities.
  5. Use multi-disciplinary approaches: Create diverse teams, with diverse skill sets. Build flexible tools that meet today’s needs of democracies, citizens and representatives.

Approaches From Around the World

The approaches globally to Covid-19 continuity have been varied depending on the geographical, political and social context, but they generally follow one of these scenarios:

  1. Replicating everything using digital tools – Welsh Assembly, Crown dependencies (Jersey, Isle of Man),Brazil
    • Using technology in every way possible to continue the current parliamentary agenda online.
  2. Moving priority processes online, deprioritising the rest – France National Assembly,New ZealandCanada
    • No physical presence in parliaments and prioritising the most important elements of the current parliamentary agenda, usually Covid-19-related legislation, to adapt for online continuation.
  3. Shifting what you can online while maintaining a minimal physical parliament – Denmark, Germany, UK
    • Hybrid parliaments appear to be a popular choice for larger parliaments. This generally allows for the parliamentary agenda to continue with amendments to how certain procedures are conducted.
  4. Reducing need for physical attendance and moving nothing online – Ireland, Sweden
    • Houses can continue to sit in quorum (an agreed proportion of MPs representative of overall party representation), but certain parts of legislative agenda have been suspended for the time being….(More)”.

Research methods to consider in a pandemic


Blog by Helen Kara: “Since lockdown began, researchers have been discussing how best to change our methods. Of the ‘big three’ – questionnaires, interviews, and focus groups – only questionnaires are still being used in much the same way. There are no face-to-face interviews or focus groups, though interviews can still be held by telephone and both can be done online. However, doing research online comes with new ethical problems. Some organisations are forbidding the use of Zoom because it has had serious security problems, others are promoting the use of Jitsi because it is open source.

I’ve been thinking about appropriate methods and I have come up with three options I think are particularly worth considering at this time: documentary research, autoethnography, and digital methods. These are all comparatively new approaches and each offers scope for considerable creativity. Documentary research seems to be the oldest; I understand that its first textbook, A Matter of Record by UK academic John Scott, was published in 1990. Autoethnography was devised by US academic Carolyn Ellis in the 1990s, and digital methods have developed as technological devices have become more available to more people through the 21st century….

Doing research in a pandemic also requires considerable thought about ethics. I have long argued that ethical considerations should start at the research question, and I believe that is even more crucial at present. Does this research need doing – or does it need doing now, in the middle of a global collective trauma? If not, then don’t do that research, or postpone it until life is easier. Alternatively, you may be doing urgent research to help combat COVID19, or important research that will go towards a qualification, or have some other good reason. In which case, fine, and the next ethical question is: how can my research be done in a way that places the least burden on others? The methods introduced above all offer scope for conducting empirical research without requiring much input from other people. Right now, everyone is upset; many are worried about their health, income, housing, and/or loved ones; increasing numbers are recently bereaved. Therefore everyone is vulnerable, and so needs more care and kindness than usual. This includes potential participants and it also includes researchers. We need to choose our methods with great care for us all….(More)”.

Stay alert, infodemic, Black Death: the fascinating origins of pandemic terms


Simon Horobin at The Conversation: “Language always tells a story. As COVID-19 shakes the world, many of the words we’re using to describe it originated during earlier calamities – and have colourful tales behind them.

In the Middle Ages, for example, fast-spreading infectious diseases were known as plagues – as in the Bubonic plague, named for the characteristic swellings (or buboes) that appear in the groin or armpit. With its origins in the Latin word plaga meaning “stroke” or “wound”, plague came to refer to a wider scourge through its use to describe the ten plagues suffered by the Egyptians in the biblical book of Exodus.

An alternative term, pestilence, derives from Latin pestis (“plague”), which is also the origin of French peste, the title of the 1947 novel by Albert Camus (La Peste, or The Plague) which has soared up the bestseller charts in recent weeks. Latin pestis also gives us pest, now used to describe animals that destroy crops, or any general nuisance or irritant. Indeed, the bacterium that causes Bubonic plague is called Yersinia pestis….

The later plagues of the 17th century led to the coining of the word epidemic. This came from a Greek word meaning “prevalent”, from epi “upon” and demos “people”. The more severe pandemic is so called because it affects everyone (from Greek pan “all”).

A more recent coinage, infodemic, a blend of info and epidemic, was introduced in 2003 to refer to the deluge of misinformation and fake news that accompanied the outbreak of SARS (an acronym formed from the initial letters of “severe acute respiratory syndrome”).

The 17th-century equivalent of social distancing was “avoiding someone like the plague”. According to Samuel Pepys’s account of the outbreak that ravaged London in 1665, infected houses were marked with a red cross and had the words “Lord have mercy upon us” inscribed on the doors. Best to avoid properties so marked….(More)”.