Terms of Disservice: How Silicon Valley is Destructive by Design

Curated on Posted on by Stefaan Verhulst

Book by Dipayan Ghosh on “Designing a new digital social contact for our technological future…High technology presents a paradox. In just a few decades, it has transformed the world, making almost limitless quantities of information instantly available to billions of people and reshaping businesses, institutions, and even entire economies. But it also has come to rule our lives, addicting many of us to the march of megapixels across electronic screens both large and small.

Despite its undeniable value, technology is exacerbating deep social and political divisions in many societies. Elections influenced by fake news and unscrupulous hidden actors, the cyber-hacking of trusted national institutions, the vacuuming of private information by Silicon Valley behemoths, ongoing threats to vital infrastructure from terrorist groups and even foreign governments—all these concerns are now part of the daily news cycle and are certain to become increasingly serious into the future.

In this new world of endless technology, how can individuals, institutions, and governments harness its positive contributions while protecting each of us, no matter who or where we are?

In this book, a former Facebook public policy adviser who went on to assist President Obama in the White House offers practical ideas for using technology to create an open and accessible world that protects all consumers and civilians. As a computer scientist turned policymaker, Dipayan Ghosh answers the biggest questions about technology facing the world today. Proving clear and understandable explanations for complex issues, Terms of Disservice will guide industry leaders, policymakers, and the general public as we think about how we ensure that the Internet works for everyone, not just Silicon Valley….(More)”.

The Long Shadow Of The Future

Curated on Posted on by Stefaan Verhulst

Steven Weber and Nils Gilman at Noema: “We’re living through a real-time natural experiment on a global scale. The differential performance of countries, cities and regions in the face of the COVID-19 pandemic is a live test of the effectiveness, capacity and legitimacy of governments, leaders and social contracts.

The progression of the initial outbreak in different countries followed three main patterns. Countries like Singapore and Taiwan represented Pattern A, where (despite many connections to the original source of the outbreak in China) vigilant government action effectively cut off community transmission, keeping total cases and deaths low. China and South Korea represented Pattern B: an initial uncontrolled outbreak followed by draconian government interventions that succeeded in getting at least the first wave of the outbreak under control.

Pattern C is represented by countries like Italy and Iran, where waiting too long to lock down populations led to a short-term exponential growth of new cases that overwhelmed the healthcare system and resulted in a large number of deaths. In the United States, the lack of effective and universally applied social isolation mechanisms, as well as a fragmented healthcare system and a significant delay in rolling out mass virus testing, led to a replication of Pattern C, at least in densely populated places like New York City and Chicago.“Regime type isn’t correlated with outcomes.”

Despite the Chinese and Americans blaming each other and crediting their own political system for successful responses, the course of the virus didn’t score easy political points on either side of the new Cold War. Regime type isn’t correlated with outcomes. Authoritarian and democratic countries are included in each of the three patterns of responses: authoritarian China and democratic South Korea had effective responses to a dramatic breakout; authoritarian Singapore and democratic Taiwan both managed to quarantine and contain the virus; authoritarian Iran and democratic Italy both experienced catastrophe.

It’s generally a mistake to make long-term forecasts in the midst of a hurricane, but some outlines of lasting shifts are emerging. First, a government or society’s capacity for technical competence in executing plans matters more than ideology or structure. The most effective arrangements for dealing with the pandemic have been found in countries that combine a participatory public culture of information sharing with operational experts competently executing decisions. Second, hyper-individualist views of privacy and other forms of risk are likely to be submerged as countries move to restrict personal freedoms and use personal data to manage public and aggregated social risks. Third, countries that are able to successfully take a longer view of planning and risk management will be at a significant advantage….(More)”.

Science Alone Can’t Solve Covid-19. The Humanities Must Help

Curated on Posted on by Stefaan Verhulst

Article by Anna Magdalena Elsner and Vanesa Rampton: “…To judge by news reports, the humanities are “nice to have” — think of the entertainment value of balcony music or an online book club — but not essential for helping resolve the crisis. But as the impacts of public health measures ripple through societies, languages, and cultures, thinking critically about our reaction to SARS-CoV-2 is as important as new scientific findings about the virus. The humanities can contribute to a deeper understanding of the entrenched mentalities and social dynamics that have informed society’s response to this crisis. And by encouraging us to turn a mirror on our own selves, they prompt us to question whether we are the rational individuals that we aspire to be, and whether we are sufficiently equipped, as a society, to solve our own problems.

WE ARE CREATURES of stories. Scholarship in the medical humanities has persistently emphasized that narratives are crucial for how humans experience illness. For instance, Felicity Callard, a professor of human geography, has written about how a lack of “narrative anchors” during the early days of the Covid-19 pandemic led to confusion over what counts as a “mild” symptom and what the “normal” course of the disease looks like, ultimately heightening the suffering the disease caused. Existing social conditions, previous illnesses and disabilities, a sense of precarity — all of these factors influence our attitude toward disease and how it affects the way we exist in the world.

We are entangled with nature. We tend to imagine a human world separate from natural laws, but the novel coronavirus reminds us of the extent to which we are intricately bound up with the life around us. As philosopher David Benatar has noted, the emergence of the new coronavirus is most likely a result of our treatment of nonhuman animals. The virus has forced us to alter our behavior, likely triggering higher rates of anxiety, depression, and other stress-related responses. In essence, it has shown how what we think of as “non-human” can become a fundamental part of our lives in unexpected ways.

We react to crises in predictable fashion, and with foreseeable cognitive and moral failings. A growing body of work suggests that, although we want to act on knowledge, it is our nature to react instinctively and short-sightedly. Images of overcapacity intensive care units, for example, galvanize us to comply with lockdown restrictions, even as we have much more difficulty acting prudentially to prevent the emergence of such viruses. The desire for a quick solution has fueled a race for a vaccine, even though — as historian of science David Jones has noted — failures and false starts have been recurring themes in past attempts to handle epidemics. Even if a vaccine were available, it wouldn’t erase the striking disparities in health outcomes across class, race, and gender…(More)”.

Technical Excellence and Scale

Curated on Posted on by Stefaan Verhulst

Cory Doctorow at EFF: “In America, we hope that businesses will grow by inventing amazing things that people love – rather than through deep-pocketed catch-and-kill programs in which every competitor is bought and tamed before it can grow to become a threat. We want vibrant, competitive, innovative markets where companies vie to create the best products. Growth solely through merger-and-acquisition helps create a world in which new firms compete to be bought up and absorbed into the dominant players, and customers who grow dissatisfied with a product or service and switch to a “rival” find that they’re still patronizing the same company—just another division.

To put it bluntly: we want companies that are good at making things as well as buying things.

This isn’t the whole story, though.

Small companies with successful products can become victims of their own success. As they are overwhelmed by eager new customers, they are strained beyond their technical and financial limits – for example, they may be unable to buy server hardware fast enough, and unable to lash that hardware together in efficient ways that let them scale up to meet demand.

When we look at the once small, once beloved companies that are now mere divisions of large, widely mistrusted ones—Instagram and Facebook; YouTube and Google; Skype and Microsoft; DarkSkies and Apple—we can’t help but notice that they are running at unimaginable scale, and moreover, they’re running incredibly well.

These services were once plagued with outages, buffering delays, overcapacity errors, slowdowns, and a host of other evils of scale. Today, they run so well that outages are newsworthy events.

There’s a reason for that: big tech companies are really good at being big. Whatever you think of Amazon, you can’t dispute that it gets a lot of parcels from A to B with remarkably few bobbles. Google’s search results arrive in milliseconds, Instagram photos load as fast as you can scroll them, and even Skype is far more reliable than in the pre-Microsoft days. These services have far more users than they ever did as independents, and yet, they are performing better than they did in those early days.

Can we really say that this is merely “buying things” and not also “making things?” Isn’t this innovation? Isn’t this technical accomplishment? It is. Does that mean big = innovative? It does not….(More)”.

Tribalism Comes for Pandemic Science

Curated on Posted on by Stefaan Verhulst


Yuval Levin at The New Atlantis: “he Covid-19 pandemic has tested our society in countless ways. From the health system to the school system, the economy, government, and family life, we have confronted some enormous and unfamiliar challenges. But many of these stresses are united by the need to constantly adapt to new information and evidence and accept that any knowledge we might have is only provisional. This demands a kind of humble restraint — on the part of public health experts, political leaders, and the public at large — that our society now finds very hard to muster.

The virus is novel, so our understanding of what responding to it might require of us has had to be built on the fly. But the polarized culture war that pervades so much of our national life has made this kind of learning very difficult. Views developed in response to provisional assessments of incomplete evidence quickly rigidify as they are transformed into tribal markers and then cultural weapons. Soon there are left-wing and right-wing views on whether to wear masks, whether particular drugs are effective, or how to think about social distancing.

New evidence is taken as an assault on these tribal commitments, and policy adjustments in response are seen as forms of surrender to the enemy. Every new piece of information gets filtered through partisan sieves, implicitly examined to see whose interest it serves, and then embraced or rejected on that basis. We all do this. You’re probably doing it right now — skimming quickly to the end of this piece to see if I’m criticizing you or only those other people who behave so irresponsibly….(More)”.

Libraries Supporting Open Government: Areas for Engagement and Lessons Learned

Curated on Posted on by Stefaan Verhulst

Report by IFLA: “This report explores the roles libraries play in different countries’ Open Government Partnership Action Plans. Within the OGP framework, states and civil society actors work together to set out commitments for reforms, implement and review the impacts in recurring two-year cycles.

In different countries’ OGP commitments over the years, libraries and library associations assisted other agencies with the implementation of their commitments, or lead their own initiatives. Offering venues for civic engagement, helping develop tools and platforms for easier access to government records, providing valuable cultural Open Data and more – libraries can play a versatile role in supporting and enabling Open Government.

The report outlines the Open Government policy areas that libraries have been engaged in, the roles they took up to help deliver on OGP commitments, and some of the key ways to maximise the impact of library interventions, drawing on the lessons from earlier OGP cycles….(More)”.

Democracies contain epidemics most effectively

Curated on Posted on by Stefaan Verhulst

The Economist: “Many people would look at the covid-19 pandemic and conclude that democracies are bad at tackling infectious diseases. America and the eu had months to prepare after China sounded the alarm in January. Both have subsequently suffered more than 300 confirmed deaths per 1m people. China’s Communist Party reports an official death rate that is 99% lower, and has trumpeted its apparent success in containing the outbreak domestically.

Yet most data suggest that political freedom can be a tonic against disease. The Economist has analysed epidemics from 1960 to 2019. Though these outbreaks varied in contagiousness and lethality, a clear correlation emerged. Among countries with similar wealth, the lowest death rates tend to be in places where most people can vote in free and fair elections. Other definitions of democracy give similar results.

We cannot replicate this analysis for covid-19 yet, as it is still spreading at different rates around the world. Western democracies were hit early, in big cities with large flows of people from abroad. Daily deaths are now declining in these places but rising in developing countries, which tend to be less connected and more autocratic….

One consistent measure that is available in most countries, but not China, is Google’s index of mobility via smartphone apps. Researchers at Oxford University reckon that, after adjusting for a country’s wealth and other characteristics, democracies saw a 35% larger reduction in movement in response to lockdown policies. The drop in New Zealand, for example, was twice that in autocratic Bahrain.

People who praise China for its handling of covid-19 would do better to look at Taiwan, a neighbouring democracy. China wasted valuable time in December by intimidating doctors who warned of a lethal virus. Taiwan swiftly launched tracing measures in January—and has suffered only seven deaths…(More)”.

Race After Technology: Abolitionist Tools for the New Jim Code

Curated on Posted on by Stefaan Verhulst

Book by Ruha Benjamin: “From everyday apps to complex algorithms, Ruha Benjamin cuts through tech-industry hype to understand how emerging technologies can reinforce White supremacy and deepen social inequity.

Benjamin argues that automation, far from being a sinister story of racist programmers scheming on the dark web, has the potential to hide, speed up, and deepen discrimination while appearing neutral and even benevolent when compared to the racism of a previous era. Presenting the concept of the “New Jim Code,” she shows how a range of discriminatory designs encode inequity by explicitly amplifying racial hierarchies; by ignoring but thereby replicating social divisions; or by aiming to fix racial bias but ultimately doing quite the opposite. Moreover, she makes a compelling case for race itself as a kind of technology, designed to stratify and sanctify social injustice in the architecture of everyday life.

This illuminating guide provides conceptual tools for decoding tech promises with sociologically informed skepticism. In doing so, it challenges us to question not only the technologies we are sold but also the ones we ourselves manufacture….(More)”.

Narrative Change: How Changing the Story Can Transform Society, Business, and Ourselves

Curated on Posted on by Stefaan Verhulst

Book by Hans Hansen: “Texas prosecutors are powerful: in cases where they seek capital punishment, the defendant is sentenced to death over ninety percent of the time. When management professor Hans Hansen joined Texas’s newly formed death penalty defense team to rethink their approach, they faced almost insurmountable odds. Yet while Hansen was working with the office, they won seventy of seventy-one cases by changing the narrative for death penalty defense. To date, they have succeeded in preventing well over one hundred executions—demonstrating the importance of changing the narrative to change our world.

In this book, Hansen offers readers a powerful model for creating significant organizational, social, and institutional change. He unpacks the lessons of the fight to change capital punishment in Texas—juxtaposing life-and-death decisions with the efforts to achieve a cultural shift at Uber. Hansen reveals how narratives shape our everyday lives and how we can construct new narratives to enact positive change. This narrative change model can be used to transform corporate cultures, improve public services, encourage innovation, craft a brand, or even develop your own leadership.

Narrative Change provides an unparalleled window into an innovative model of change while telling powerful stories of a fight against injustice. It reminds us that what matters most for any organization, community, or person is the story we tell about ourselves—and the most effective way to shake things up is by changing the story….(More)”.

Permanent joint committees in Belgium: involving citizens in parliamentary debate

Curated on Posted on by Stefaan Verhulst

Article by Elisa Minsart and Vincent Jacquet: “Amidst wide public disillusionment with the institutions of representative democracy, political scientists, campaigners and politicians have intensified efforts to find an effective mechanism to narrow the gap between citizens and those who govern them. One of the most popular remedies in recent years – and one frequently touted as a way to break the Brexit impasse encountered by the UK political class in 2016-19 – is that of citizens’ assemblies. These deliberative forums gather diversified samples of the population, recruited through a process of random selection. Citizens who participate meet experts, deliberate on a specific public issue and make a range of recommendations for policy-making. Citizens’ assemblies are flourishing in many representative democracies – not least in the UK, with the current Climate Assembly UK and Citizens’ Assembly of Scotland. They show that citizens are able to deliberate on complex political issues and to deliver original proposals. 

For several years now, some public leaders, scholars and politicians have sought to integrate these democratic innovations into more traditional political structures. Belgium recently made a step in this direction. Each of Belgium’s three regions has its own parliament, with full legislative powers: on 13 November 2019, a proposition was approved to modify how the Parliament of the Brussels Region operates. The reform mandates the establishment of joint deliberative committees, on which members of the public will serve alongside elected representatives. This will enable ordinary people to deliberate with MPs on preselected themes and to formulate recommendations. The details of the process are currently still being drafted and the first commission is expected to launch at the end of 2020. Despite the COVID-19 crisis, drafting and negotiations with other parties have not been interrupted thanks to an online platform and a videoconference facility.

This experience has been inspired by other initiatives organised in Belgium. In 2011, the G1000 initiative brought together more than 700 randomly selected citizens to debate on different topics. This grassroots experiment attracted lots of public attention. In its aftermath, the different parliaments of the country launched their own citizens’ assemblies, designed to tackle specific local issues. Some international experiences also inspired the Brussels Region, in particular the first Irish Constitutional Convention (2012–2014). This assembly was composed of both elected representatives and randomly selected citizens, and led directly to a referendum that approved the legalisation of same-sex marriage. However, the present joint committees go well beyond these initiatives. Whereas both of these predecessors were ad hoc initiatives designed to resolve particular problems, the Brussels committees will be permanent and hosted at the heart of the parliament. Both of these aspects make the new committees a major innovation and entirely different from the predecessors that helped inspire them…(More)”.